Arabicartistry Reviews 

192
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I had a really disappointing experience with this company. I placed an order and ended up waiting far longer than expected, with no clear updates or communication about the delay. I tried contac... See more

Rated 1 out of 5 stars

Do not buy from this company. Was sent 1 wrong item and 1 item missing. Pathetic customer service. Website form does nothing. Communication on Insta is one sided with few useless replies. Thankfu... See more

Rated 5 out of 5 stars

Nice and friendly service. Website is eye catching, easy and direct. Amazing Instagram page too! Which is great for sharing and showing others. Wonderful products to gift aswell. Trustful payment proc... See more

Rated 1 out of 5 stars

Ordered three personalised lamps as gifts. Received 2 but one was missing. Messaged the seller via Instagram dms as well as via email several times regarding the missing item. No response whatsoever.... See more

Company replied

Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(192)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So Pretty

Absolutely amazing service! I ordered a Personalised Quran for my niece who completed her Aalimah course. We both loved how the Quran came beautifully packed in its box. I would deffo recommend Arabicartistry.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Excellent Service! Ordered a personalised moon lamp as a gift for my mother. She loved it! Will be ordering again soon. Overall a great company!

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

The best, timeless, sentimental products...

Not only have I ordered from Arabic Artistry, but I have received sentimental gifts from Arabic Artistry too, and let me tell you...
The BEST customer service you will ever receive with beautiful, timeless personalised items. The quality of AA’s products are unreal.
They really deserve more recognition for their products and I most definitely will be purchasing from AA again and again. ❤️

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a personalised Arabic hoodie…

I ordered a personalised Arabic hoodie for my sister in law, mashaAllah the hoodie was very good quality and came quickly. I was very impressed and since then have seen the product Range increase which looks really good. The brother who runs the business seems very genuine and posts islamic knowledge/reminders and quizzes on his page which is really good and beneficial. I will definitely look to order in future in sha Allah

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Ordered few items now, quality is amazing. Very unique products with a personalised touch!

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!! Ordered 2 personalised card wallets, good quality and perfect for gifting others! Would deffo recommend👍🏼

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

AMAZING

The products I've ordered are stunning and high quality and the customer service is really great!!! Will definitely be ordering again soon ❤️

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!!

Great service!!
Personalised quran was beautiful. Gifted to friends who use regularly, a wide range of colours available.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

I have purchased quite a few items from…

I have purchased quite a few items from Arabic Artistry for myself and also as gifts for others. Fast and quick service with amazing product quality. Always ready to answer any queries about the products if you have any! Would highly recommend.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

I am super happy with the cuff bracelet I ordered for my friend. It was perfect to purchase as a gift and I would definitely recommend. Arabic Artistry was very attentive to any queries I had. Thankyou, I hope to purchase again in the future.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

The best

Brilliant service! Always there to help and answer any questions! Amazing products with the best quality!

January 2, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

I would give no stars if it was possible. I normally never leave reviews like this but have been left with no choice after being ignored and treated how I have from this person. I ordered a laptop case 6 weeks ago and have not received anything. Have messaged arabicartistry many times via Instagram DM and been very patient and have had 1 reply stating my product had apparently been posted and should be with me. Fast forward 3 weeks since that message nothing has arrived. Messaged again via DM and got ignored. Funny how these people take your money so fast and then don’t really care about the customer or the item reaching the customer. I have had no proper reply from this person or an apology. Still currently waiting for a reply, my money back or the item.

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

Exceeding Expectations

Me AA goes above and beyond with every order.

I have been ordering personalised items from him since day 1 and he has always been professional & helpful.

The items are of the HIGHEST quality and the personalisation is flawless & durable.

Over the years I have bought a phone case, several necklaces, a Quran, a prayer mat, a sweater and an apron; each perfect!

In times where I have purchased in a rush due to business opportunities or last minute gifts, my order has been rushed through with no exception to the quality to ensure I receive it pronto and in time for when it’s required (this has happened several times).

I highly recommend Arabic Artistry to everyone!

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

Bought items as well as received items as gifts from others from Arabic Artistry. Products are great quality and highly recommend going to them for any personalised items as this gives it a unique touch. There is a lot to choose from and the website is very easy to navigate through.

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service!!

Amazing Service!!! Received a moon lamp and as a gift and it’s so cool, absolutely love it!! Really good quality of products too!!!

January 2, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look