Arachas - Waterford Reviews 115

TrustScore 4.5 out of 5

4.7

Marine Point, Belview, X91W0XW Waterford, County Waterford, IE


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Rated 5 out of 5 stars

I recently took out motor insurance with Arachas. The customer agent (Mark) and all the team members were very helpful & efficient. Quick & easy process from the first point of contact by phone.

Rated 5 out of 5 stars

The Arachas team was our saviour during our house purchase, as they were the only broker who helped us find home insurance that covers flooding—even though the property is in a flood-prone area. Excep... See more

Company replied

Rated 5 out of 5 stars

Just got my car insurance cover renewed with Arachas, sometimes the level of documentation we get to support the policy can be overwhelming. One phone call with customer service agent Anne helped m... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Arachas (Aoife in particular) for a number of years for our Business insurance requirements. I find them great to deal with. Aoife is very quick in responding to any queries... See more

Company replied


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Caravan and Motorhome Insurance Company
  4. Commercial Insurance Company
  5. Home Insurance Agency
  6. Insurance Broker

Written by the company

As Ireland’s largest nationwide insurance broker, Arachas has got you covered. We're here to help you on your insurance journey by delivering innovative products and exceptional service. Our aim is to make your insurance life as easy as possible - no fuss, just great cover. With over 50 years’ experience, we've built trusted relationships with our clients and insurance partners. We invest in and support our people so that they can deliver the best possible outcome for our clients. We have excellent cover available to suit a multitude of risks and more importantly, we use reliable, high quality insurance providers to give you peace of mind so you can go about your day without stressing over your insurance. We Offer: * Car Insurance * Home Insurance * Travel Insurance * Young Driver Insurance * Van Insurance * Mobile Home Insurance * Taxi Insurance * Education Insurance & many more..

We'll Protect What You Love & Make Insurance Easier.

Written by the company

90% of Customers Stay With Us Year On Year
As Ireland’s largest nationwide insurance broker, we’ve got you covered. We offer you more choice from trusted insurers. Choose the policy and price that's right for you.

Contact info

  • Marine Point, Belview, X91W0XW, Waterford, County Waterford, Ireland

  • 012135000

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 5 out of 5 stars

Motor insurance

I recently took out motor insurance with Arachas. The customer agent (Mark) and all the team members were very helpful & efficient. Quick & easy process from the first point of contact by phone.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

I had to call up to renew my policy and…

I had to call up to renew my policy and have some details changed. Brian Kerrigan took my call who was not only very efficient, speedy and also very friendly. Was a quick and painless overall. Thank you Brian.

May 26, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Conor, thank you for your review. We're delighted you had a positive experience with Brian.

Rated 5 out of 5 stars

Recently dealt with Tara for car…

Recently dealt with Tara for car insurance. I had a very good experience. Tara was extremely helpful and made the process simple quick and easy.

May 1, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Charlie, thank you for your review. We're delighted you had a positive experience with Tara.

Rated 5 out of 5 stars

My experience was 100%with the help of…

My experience was 100%with the help of Hazel . I spoke to Hazel on phone and the help I recieved was amazing and Hazel was extremely helpful to me . She phoned me to see how my son got on in his driving test 'and made sure I had my document on time . I have never had an experience like it .Hazel was truely amazing . I would give Hazel 100 stars . Thank you Hazel for an amazing experience.

April 28, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Pamela, thank you for your review. We're delighted you had a positive experience with Hazel.

Rated 5 out of 5 stars

Very smooth and easy process

Very smooth and easy process . Sinead was very efficient and quick with dealing with my renewal

April 29, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Sarah, thank you for your review. We're delighted you had a positive experience with Sinead.

Rated 5 out of 5 stars

Great staff very willing to help a…

Great staff very willing to help a quick and easy interaction to renew my insurance

April 15, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Lynda, thank you for your review. We're delighted you had a positive experience with Arachas.

Rated 5 out of 5 stars

Person I dealt with was very helpful…

Person I dealt with was very helpful and actually rang back when he said he would.

April 20, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Brendan, thank you for your review. We're delighted you had a positive experience with one of our staff at Arachas.

Rated 5 out of 5 stars

Very straight forward and easy to deal…

Very straight forward and easy to deal with. Felt just like a chat with an acquaintance.

April 16, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Gary, thank you for your review. We're delighted you had a positive experience with Arachas.

Rated 5 out of 5 stars

Niamh Noonan is excellent

Niamh Noonan is excellent , cant rate her customer service highly enough

April 10, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Liz, thank you for your review. We're delighted you had a positive experience with Niamh.

Rated 5 out of 5 stars

Excellent service—Megan Thornton made…

Excellent service—Megan Thornton made everything simple and stress-free. Highly recommend!

April 1, 2026
Unprompted review
Arachas - Waterford logo

Reply from Arachas - Waterford

Hi, thank you for your review. We're delighted you had a positive experience with Megan.

Rated 5 out of 5 stars

Very professional insurance company

Very professional insurance company, I had forgotten to renew and they contacted me a day later and it was a very simple process, the phone call took three minutes, everything resolved, continued with my direct debit, I provided details of my card for initial deposit and away we go! recommend to all

April 1, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Niall, thank you for your review. We're delighted you had a positive experience with Arachas.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, call answered quickly and dealt with in one phone call

March 24, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Leona, thank you for your review. We're delighted you had a positive experience with Arachas.

Rated 5 out of 5 stars

Lucie

Lucie was brilliant, she followed up with my insurer to get the most competitive quote and got a good reduction with my insurer, thank you Lucie I was lucky to find someone like you on the phone line,

March 12, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Liam, thank you for your review. We're delighted you had a positive experience with Lucie.

Rated 5 out of 5 stars

Louise was a pleasure to deal with

Louise was a pleasure to deal with. Very efficient and personable as well as saving me €638 on my premium. Very happy overall.

March 6, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Leanne, thank you for your review. We're delighted you had a positive experience with Louise.

Rated 4 out of 5 stars

If found staff friendly an helpful

If found staff friendly an helpful, best price on the day , overall a pleasant experience, would definitely recommend.

February 17, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Teresa, thank you for the review. We're delighted you had a positive experience with Arachas.

Rated 5 out of 5 stars

Fantastic customer service from Hazel

Fantastic customer service from Hazel. Friendly, professional, and very easy to deal with - she is a star!
Guy Thompson

February 11, 2026
Unprompted review
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Reply from Arachas - Waterford

Hi Guy, thank you for the review. We're delighted you had a positive experience with Hazel.

Rated 5 out of 5 stars

Feedback on getting House Insurance

From my first enquiry to when I paid for the house insurance was 48 hrs (Maybe a bank holiday in the way:)) Louise Devlin was unbelievable helpful and quick but NOT pushy with her responses. Very clear, concise and just over all lovely to deal with. I would not hesitate to send my friends and family her way.


February 3, 2026
Unprompted review
Arachas - Waterford logo

Reply from Arachas - Waterford

Hi K, thank you for the positive review. We're delighted you had a positive experience with Louisa Devlin.

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