I first contacted Mateusz for my vehicle insurance that I wanted moving to fleet cover, he was more than happy to help and offer a very competitive rate which was clear and transparent through eve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sam has been organising our commercial vehicle insurance for the last three years and has always done an excellent job. He is very knowledgeable and always responds quickly and answers all our queries... See more
Company replied
Amazing, friendly and always helpful. I find information is well explained with nothing too much trouble. Aways a pleasure to do business with. I hav been with Arborisk for 10 years and can only speak... See more
Company replied
Scott has dealt with us a few times now. He knows his stuff, is personable and provides a good service. Clearly keeps notes from previous conversations so can relate to answers we might have given p... See more
Company replied
Company details
Written by the company
Chartered insurance broker, winner of The British Insurance Awards 2025 and finalist UK Broker Awards 2025 'Commercial Broker Of The Year' specialising in Tree Surgery, Landscape Gardening, Forestry and Arboricultural insurance.
Contact info
Broadway Hall, Broadway, LS18 4RS, Leeds , United Kingdom
- 01132593560
- enquiries@arborisk.co.uk
- arborisk.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Iv been with this company since I…
Iv been with this company since I started in 2016 and they are bespoke in what they offer. I have recommended many times
October 30, 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for your continued loyalty and for taking the time to provide your review. We are proud of the service we provide and delighted to receive such a positive review.
Easy and efficient to renew
Easy and efficient to renew, adjust policy, speak to staff, advise and support with resources all is all good.
October 22, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review.
Insurance renewal
Been with Arborisk now for 5 years and when it comes to renewal they always try to give me the best price as insurance goes up every year even if you don't claim very pleased with the service thank you
October 29, 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for your 5 star review. We will be sure to pass your comments on to the team!
have been with Arborisk for many years
have been with Arborisk for many years
been fantastic, always reasonable price and helpful.
unfortunately we have had to claim a couple of time but they made it a smooth easy process.
October 30, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your 5 star review. We strive to make insurance and all of our processes easy and its wonderful to receive your feedback on this! We will be sure to pass your comments on to all members of the team including our claims personnel!
Best tree surgeon insurance ever
Best tree surgeon insurance ever. Staff are very helpful they understand the industry and best of all the deliver on what they promise.
October 30, 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for taking the time to provide your review. We are proud of the service we provide and delighted to receive such a positive review.
Arb insurance
Very easy to use service competitive prices, a a simple when it comes to renewals
October 30, 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for taking the time to leave us a 5 star review.
Quick and Professional Service
The team at Arborisk respond quickly to emails and calls. The overall service is great and I would recommend them
February 7, 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for your 5 star review and recommendation.
brilliant service
Joshua, who dealt with us was great. He went through some different options with me, back and forth to get the best deal
October 30, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your review. We are pleased to hear of the great service you have received. We will be sure to pass this praise on to Joshua
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review.
Reply from Arborisk Insurance
Thank you for your 5 star review. We will be sure to pass your comments on to the team!
Great customer service.
Just added a new truck to the fleet. As always, mateusz was very friendly and helpful. All sorted very quickly with no fuss or stress. Very easy company and people to deal with.
October 27, 2025
Reply from Arborisk Insurance
Many thanks for your 5 star review. We strive to make insurance and all of our processes easy for our customers. Its wonderful to receive your feedback on this! We will be sure to pass your comments on to Mateusz
Joshua was really helpful with getting…
Joshua was really helpful with getting the right insurance for me highly recommend
October 27, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your review and recommendation. We are pleased to hear you have had such a positive experience and will pass your comments on to Joshua
Price was more than reasonable and sam…
Price was more than reasonable and sam was very easy to deal with
October 25, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review. Your comments will be passed on to Sam.
Excellent service
Excellent service, we have used Arborisk for many years and highly recommend them
October 23, 2025
Reply from Arborisk Insurance
Thank you for your 5 star review and recommendation. We are grateful for your loyalty and hope to continue supporting you and your insurance needs in the future.
Many Thanks Mat
Mat made the whole experience a pleasure. No fuss and completed promptly. Many Thanks
October 23, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your review. We are pleased to hear you have had such a positive experience. We will ensure your comments and thanks are passed on to Mat.
Arborisk team, tailored Policy's for professionals
Mat & Josh facilitated everything for this year's renewal.
Some major changes to the policy such as removing a vehicle and adding accessories to another, we even saved money on our policy this year.
The whole process was easy, clean and inclusive, it's always tailored to our specifics,I thoroughly recommend speaking to the team directly as they will find the best fit for your business.
Have been with Arborisk for a longtime and hope to continue business with them in future.
October 22, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your review and continued loyalty. We pride ourselves on the level of great service provided by our team. It is always great to receive such amazing reviews and feed this back to the team. Your comments will be shared with Mat & Josh
Good, friendly advice
Scott has dealt with us a few times now. He knows his stuff, is personable and provides a good service. Clearly keeps notes from previous conversations so can relate to answers we might have given previously and gives us plenty of time for our questions.
Would highly recommend.
October 20, 2025
Reply from Arborisk Insurance
Many thanks for your review. We pride ourselves on the level knowledge our account handlers possess and of great customer service provided. Your comments will be shared with Scott
Couldn’t have been an easier process…
Couldn’t have been an easier process setting us up, highly recommend
October 13, 2025
Reply from Arborisk Insurance
Thank you for your review and recommendation. It is always pleasing to receive such positive comments!
Extremely helpful and happy to go back…
Extremely helpful and happy to go back and forth with renewal quotes. Very competitive on price and good quality of cover. Sam was very informative and easy to speak to.
October 16, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your 5 star review. We are pleased to hear of the great service you have received. We will be sure to pass this praise on to Sam
Excellant service as always
October 15, 2025
Reply from Arborisk Insurance
Many thanks for your review. We pride ourselves on the level of service provided and its great to see it evidenced in a 5 star review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.