After purchasing the time crisis deluxe bundle I was excited for it to arrive, and upon opening the box i was informed by the instructions that you need to stand a certain distance away from your te... See more
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See what reviewers are saying
ArcadeGamer posted my item in just a flimsy padded bag, which had the result of my items packaging being crushed on one side. Luckily the item itself has been ok so far. I don't understand why they di... See more
Company replied
One of the quickest and easiest online purchases I've ever made. Great online security, James double checked and contacted me personally to process order. Thumbs up! Also the postage was very qui... See more
Although there were a couple of mistakes through warehouse they went above and beyond to make sure my son had the best birthday and received his present in time. Thankyou so much Brandon we really ap... See more
Company details
About Beta Brands
Written by the company
Bringing our customers a wide variety of latest and greatest products whilst offering exceptional service and trust.

Arcade Gamer - Arcade1Up arcade cabinets, pinball machines and more.
arcadegamer.com.au
Lollipop Camera - Australia's most beloved smart baby monitor
lollipopcamera.au

Bird Bike - Streamlined designer electric bikes.
birdbike.com.au

EV Rider - Scooters, bikes, helmets - we get you e-riding in no time.
evrider.com.au

Gamers Direct - Latest products at the best prices for all avid gamers.
gamersdirect.com.au
Contact info
455-459 Auburn Road HAWTHORN VIC 3122, 3122, Hawthorn, Australia
- 0417 997 271
- hello@betabrands.io
- arcadegamer.com.au
Asks customers to review
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Hasn’t replied to negative reviews
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Reply from Beta Brands
Terminator2
Terminator2, Marvel Vs Capcom with NBA jam to build...These are solid! And still small enough for a home but not fragile at all. They are light and easy to move. I would recommend attaching to the wall. However, carpet underneath keeps it from sliding. I have 3 now and looking for space to put another,
Assembly would require a couple of people for some.
For the price vs quality these are a good choice.
The only real cons are the artwork is what it is and the screen size could be an inch bigger but still is comfortable for multi player. We will see how 4 player NBA jam goes tonight hopefully

Reply from Beta Brands
The customer service was second to…
The customer service was second to none.
The machine arrived in record time, even at this busy time of the year.

Reply from Beta Brands
Great prices, great products
Great prices. Fast delivery. The Arcade1Up machines are fantastic!

Reply from Beta Brands
The email communication was great
The email communication was great
Ordering was easy
The product arrived within the week as stated
The assembly and how to videos are great - although the don't quite match up

Reply from Beta Brands

Reply from Beta Brands
Machine turned up broken
Machine turned up broken, an there was no tracking number given to insure someone would be home for delivery

Reply from Beta Brands
Blast from the past!
Machines as described and just like the originals from the 80’s but able to fit into a smaller area… Fast delivery and tracking was very helpful.

Reply from Beta Brands
Great service
Received our machines on time and were emailed updates on shipping. Would order from them again

Reply from Beta Brands
Good to deal with
Good to deal with. Got my product. Easy to find online with an easy checkout process. Will use them again to purchase similar products.

Reply from Beta Brands
Arcade gamer are great
Arcade gamer staff were great to communicate with and the process for pre-ordering MVC2 went nearly flawlessly. In the US the pre-order process has been chaos, so it really shows in comparison how they are managing things well here.

Reply from Beta Brands
Great cabinet, Great seller!
Whole ordering process was easy and pleasant! Arcade Gamer got the MVC2 cabinet in before anyone else and sent it out way quicker than expected. They also sent out emails to let me know that my card would be charged for the pre-order days before hand, which was very much appreciated. The courier They picked to deliver was super quick with detailed tracking, I was able to leave detailed instructions on where to leave the package which was a bonus because I wasn't home at the time. Overall 5 stars.

Reply from Beta Brands
Helped me pre-order the MVC2 Cabinet I…
Helped me pre-order the MVC2 Cabinet I wanted and kept me informed when it was gonna be available.

Reply from Beta Brands
Trust these guys with my life
Trust these guys with my life. Great deals, at reasonable prices. And great warranty and cover protection.
Here's hoping they get the Mk30 cab here in Australia.

Reply from Beta Brands
Less than impressed
Poor communication and delivery time.
Waited months for item or even information regarding status quo. When I tried to seek a refund I was ignored and item appeared a few days later.

Reply from Beta Brands
Great service
Great service. Provided updates when needed and delivered the goods before the expected release date. Far exceeding my expectations. Great job team.

Reply from Beta Brands

Reply from Beta Brands
Really happy with my experience
Really happy with my experience. It's the first arcade cabinet I've purchased, it was a pre-order and arrived much sooner than expected.

Reply from Beta Brands
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