The service is generally excellent, the look and feel of the website is user friendly. The only thing I want to give constructive feedback on is some of the staff being abrasive on the two occasions... See more
Company replied
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Review summary
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The prompt response to assuring me with information and also response to my email. 3 weeks after my daughter passed in the process of grieving, I needed help to take my younger daughter to see a docto... See more
Company replied
Wallet money 💰 is very hard to withdraw without knowledge is better when straight sent to account
Company replied
The experience was fast and easy with only your bank statement anf company details poooff like that money in same time.
Company replied
Company details
About Arcadia Finance
Written by the company
A trusted loan comparison service
What is Arcadia Finance?
Arcadia Finance is a free service that helps you in the search of loans by connecting you to a variety of different banks and lenders with one loan application. By filling up the loan application you will get multiple loan offers, which you can compare and select the most suitable offer.
✔ Loan R100 - R350 000
✔ Quick loan offers
✔ Free application without commitment
APPLY NOWContact info
Johannesburg, South Africa
- info@arcadiafinance.co.za
- arcadiafinance.co.za
4.0
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Fast and easy to apply at your own time…
Fast and easy to apply at your own time and own space
June 22, 2026
Reply from Arcadia Finance
Thanks, Bantu! Being able to apply whenever and wherever suits you is one of the biggest benefits of doing it all online. Really pleased that stood out for you.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Thank you, Julian! Quick assistance with no issues is exactly the experience every client deserves. Really pleased it came through that way for you.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Appreciated, Dylan! Great service and a smooth payment process is always what we aim for. Five stars means a lot.
Kind regards,
The Arcadia Finance Team
I got too many emails that irritate me…
I got too many emails that irritate me from different companies.
June 13, 2026
Reply from Arcadia Finance
Hi Lebogang,
Thank you for the feedback. We understand that receiving too many emails can be frustrating. You are welcome to unsubscribe from any of those emails.
Kind regards
The Arcadia Finance Team
I did not like the fact that I didn't…
I did not like the fact that I didn't get 30 000 as requested.....I earn R10 000 I can be able to pay the long term loan
June 13, 2026
Reply from Arcadia Finance
Hi Kabelo,
Thank you for the review. We noticed you gave MyLoan 5 stars, which is great! As the loan was secured through Arcadia Finance, we'd like to think we deserve a little credit too. The loan amount is set by the lender based on your affordability and credit profile, but we're glad the process worked out for you.
Kind regards
The Arcadia Finance Team
Arcadia is a trusted financial provider and quick to respond to your request
The quick response
June 17, 2026
Reply from Arcadia Finance
Appreciated, Gavin! A quick response from a trusted source is always what we aim to deliver. Means a lot to hear that.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Appreciated, Tshidiso! Honesty and speed go hand in hand. Lovely to know both stood out for you.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Appreciated, Dumisani! Good service is always what we strive for. Means a lot to hear that.
Kind regards,
The Arcadia Finance Team
Great job to the frustrated individuals…
Great job to the frustrated individuals
Loan approved in hours and paid immediately
June 19, 2026
Reply from Arcadia Finance
Thank you, Berend! Being there for those who need it most and delivering quickly is exactly what we're here for. Approved in hours and paid immediately is always the outcome we work towards.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Thank you, Stephan! Fast and easy is always the goal. Really pleased it delivered on both.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Thank you, Tinyiko! Fast approval and money in your account within minutes is exactly the kind of outcome we work towards. Really pleased the lender came through that quickly for you.
Kind regards,
The Arcadia Finance Team
Failed to apply successfully because…
Failed to apply successfully because the system was not user friendly
June 17, 2026
Unprompted review
Reply from Arcadia Finance
Hi Tendai,
Thank you for the feedback. We're sorry to hear you had difficulty navigating the application process. This is something we take seriously as we always aim to make things as straightforward as possible. Please try on a different browser or device and if you still experience issues, reach out to us directly and we'll assist you through the process.
Kind regards
The Arcadia Finance Team
Simple and efficient service.
June 14, 2026
Reply from Arcadia Finance
Thank you, Ian! Simple and efficient is exactly the standard we aim for. Means a lot to hear that.
Kind regards,
The Arcadia Finance Team
It's reliable..
June 6, 2026
Reply from Arcadia Finance
Thank you, Pumezo! Reliability is something we never compromise on. Really pleased it stood out for you.
Kind regards,
The Arcadia Finance Team
STRUGLE TO APPLY
June 16, 2026
Reply from Arcadia Finance
Hi Stefnie,
Thank you for the feedback. We're sorry to hear you had trouble with the application. Please try on a different browser or device and if the issue continues, reach out to us directly and we'll help guide you through it.
Kind regards
The Arcadia Finance Team
Reply from Arcadia Finance
Appreciated, Samkelisiwe! No waiting around for the funds to reflect. That's always the goal.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Appreciated, Jeoffrey! Five stars and an amen. We'll take that! Really pleased the experience left such a positive impression.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Thanks, Mcay! Short and sweet, just like the turnaround should be!
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Thank you, Phila! Excellent service with the customer at the centre of everything we do is always what we strive for. Really pleased it came through that way for you.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Thanks, Jude! Really pleased the speed stood out for you. We'll keep it up.
Kind regards,
The Arcadia Finance Team
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