This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more
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Review summary
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Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more
Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more
Wow what an amazing experience, the service I received from ordering my son’s special 18th birthday watch to receiving it was. Nothing was too much trouble and all questions answered swiftly.I would h... See more
4.8
Excellent
380 reviews
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Replied to 100% of negative reviews
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Watch arrived safely and on time
Watch arrived safely and on time.
Would have like written guarantee and instructions on how to alter bracelet though.
The watch is a little wider than it looked but it’s lovely anyway.
December 11, 2024
Reply from architectwatches.co.uk
Hi Christine, thanks for the feedback. We have taken this onboard with the guarantee & instructions. This is currently available online (https://linktr.ee/architectwatches), but we plan to add a physical card. Enjoy the festive season :-)
What a superb service a beautiful watch…
What a superb service a beautiful watch exactly what I ordered many thanks
December 7, 2024
Delivery speed not so good
The delivery was slow by today's standards.
And my online payment went to a name not mentioned in the vendor's script, which did cause me some concern.
But yes, the watch is understated in design yet delightful.
November 18, 2024
Reply from architectwatches.co.uk
Hi Brian, thanks for the feedback. Regarding the delivery, I see you placed the order on the 18th November at 8:59am. I engraved and dispatched the watch the same day at 9:43am (44 minutes after ordered). Looking at the tracking, Royal Mail should have delivered it on the 21st of November, however for some reason delivered it on 22nd of November. I appreciate this is not the fastest but glad you received the watch & I'm happy you are delighted with it :-)
The watch and the company were…
The watch and the company were excellent but Royal Mails delivery was terrible
November 23, 2024
So far so good
So far so good. Happens to be attractive because I am an architect. Engraving on back is an added bonus
November 1, 2024
I found this business online.
I found this business online I was looking for a perfect watch for my son's 40th birthday and to have it engraved also, the ordering was so easy and it arrived within 4 days of ordering, I'm so pleased with it well worth the money if you are looking for a special watch this is the place.
November 4, 2024
I ordered 2 very different watches and…
I ordered 2 very different watches and both were stunning. The engravings add that special personal touch. Highly recommend Architect Watches
October 12, 2024
Very quick turn around
Very quick turn around, the engraving could have been a bit bigger and done in a preset font.
October 8, 2024
Reply from architectwatches.co.uk
Hi Jonathan, thanks for the feedback. I see the 'Handwriting Engraving' option was ordered. Next time we would suggest ordering 'Modern Font Engraving', as this will be bigger & a preset font as desired. I trust you like the watch :-)
Good quality, good service, good engraving
Got a watch for 3 years with my boyfriend with engraving on it and received it super fast to London, in good shape, its good quality
September 25, 2024
The delivery was quick from UK…
The delivery was quick from UK to Ireland, the watch was beautiful with beautiful engraving and beautiful packaging.... The only thing was the tax fee from customs €36 plus administration fee €3.99 to pay.... Then the postman just left the delivery in the post office and I had to collect myself... But everything about the watch is perfect... Thank you
October 2, 2024
Husband's Gift
My husband was very pleased with his watch. The customer service was excellent and the watch arrived very well packaged and in a lovely presentation box.
September 12, 2024
Excellent from start to finish
Excellent from start to finish. The watch has surpassed my expectations, it’s absolutely stunning and my partner loves it. Amazed how quickly it went from being in my basket to arriving at my door - especially with adding personalised engraving. Would definitely recommend. Was the perfect gift from our little one for my partners first birthday as a dad, so special!
September 26, 2024
Worth every penny and then some
So easy to order and especially to pass on your handwritten message to be engraved on your watch of choice. My husband is a lover of watches. This is the second I have purchased from your company
I am very pleased with both as is he. Your prices are excellent and the chance to have a personal message attached forever is glorious. Thank you again and keep up the good work. I recommend anyone looking to buy a lovely watch to give you a try.
September 17, 2024
Fabulous experience
Website easy to navigate with good selection of reasonable priced watches. Got one engraved for my husbands birthday which he absolutely adored - the list of personalized messages was a great help too. Would recommend this company 100%
September 11, 2024
Fantastic customer service
Fantastic customer service, swift delivery of watch, beautiful colour. A great service
August 19, 2024
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