architectwatches.co.uk Reviews 381

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, particularly the watches, which are often described as elegant and well-made. Many people also highlight the excellent service, noting the quick and efficient delivery, even for personalized items like engraved watches. The ordering process is frequently mentioned as easy and hassle-free, contributing to a very positive overall experience for consumers. However, some customers experienced issues with their orders, such as watches not working upon arrival or unexpected customs fees not clearly indicated during checkout. A few people also reported never receiving their watch, leading to requests for refunds.

What people talk about most

Product

Customers had positive experiences with product. Reviewers are consistently delighted with the quality and... See more

Quality

Consumers find quality to be positive, consistently praising the products as well-made and beautiful. Many... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the rapid delivery times,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the excellent service,... See more

Order

Reviewers mention positive feedback about their orders. Customers found the ordering process quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more

Rated 5 out of 5 stars

Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more

Rated 5 out of 5 stars

Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more

Rated 5 out of 5 stars

Wow what an amazing experience, the service I received from ordering my son’s special 18th birthday watch to receiving it was. Nothing was too much trouble and all questions answered swiftly.I would h... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

381 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I am absolutely delighted with my…

I am absolutely delighted with my watch. The engraving on the back is perfect, exactly as I asked. It was delivered in 4days, securely packaged. I will very happily recommend this company A*****

August 20, 2024
Rated 5 out of 5 stars

Fantastic value

Fabulous quality for the price. Engraving looks spot on and I love that it is in my son’s handwriting. Bought for my son’s dad for his 50th and worth every penny

August 18, 2024
Rated 5 out of 5 stars

I love my watch!

I love my watch. It's really beautiful.
I was also really happy with how it was packaged and the fact that it was delivered quickly.

August 15, 2024
Rated 5 out of 5 stars

Delighted with purchase

I was quite nervous about purchasing a watch online but I needn’t have worried at all.
Delivered quickly
Beautifully packaged
Stunning watch
Delighted

August 12, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Fantastic time scales. Every question answered in a timely fashion and the necklace was just perfect! Exactly what I imagined!

July 5, 2024
Rated 5 out of 5 stars

Wow just wow!!!

Wow just wow!!!
I was looking for special gift for my partner and couldn't ask for anything better. Watch is amazing exactly what I was looking for and engraved message on the back it's just amazing.
I would recommend Architect watches for anyone who is looking for original and unusual gift!!!

June 18, 2024
Rated 5 out of 5 stars

Such a classic watch

The watch is a present for my partner who will be 80 on the 27th and the watch with engraving is beautifull and she will enjoy it. Well done for a quality service.

June 10, 2024

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