This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more
Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more
Wow what an amazing experience, the service I received from ordering my son’s special 18th birthday watch to receiving it was. Nothing was too much trouble and all questions answered swiftly.I would h... See more
4.8
Excellent
381 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Fantastic customer service
Fantastic customer service, swift delivery of watch, beautiful colour. A great service
August 19, 2024
I am absolutely delighted with my…
I am absolutely delighted with my watch. The engraving on the back is perfect, exactly as I asked. It was delivered in 4days, securely packaged. I will very happily recommend this company A*****
August 20, 2024
Fantastic value
Fabulous quality for the price. Engraving looks spot on and I love that it is in my son’s handwriting. Bought for my son’s dad for his 50th and worth every penny
August 18, 2024
A beautiful watch
A beautiful watch, excellent engraving. I am sure my son will love it.
August 15, 2024
I love my watch!
I love my watch. It's really beautiful.
I was also really happy with how it was packaged and the fact that it was delivered quickly.
August 15, 2024
Delighted with purchase
I was quite nervous about purchasing a watch online but I needn’t have worried at all.
Delivered quickly
Beautifully packaged
Stunning watch
Delighted
August 12, 2024
Absolutely brilliant gift for my sons…
Absolutely brilliant gift for my sons very happy Thank You
August 12, 2024
Fast and quality service
Fast and quality service. The watch is great quality & the engraving is superb
July 17, 2024
Fantastic service
Fantastic service. Fantastic time scales. Every question answered in a timely fashion and the necklace was just perfect! Exactly what I imagined!
July 5, 2024
The watch I ordered is perfect
The watch I ordered is perfect. The engraving is beautifully done. And excellent customer service and reaching out to me when I had made a mistake on the request. Amazing! Highly recommend!
July 1, 2024
Would recommend over and over again!
Kasia helped me with so many different parts of the order and when it came it was perfect and absolutely beautiful ❤️ would buy from again a thousand times over! Cannot recommend them enough
June 28, 2024
Wow just wow!!!
Wow just wow!!!
I was looking for special gift for my partner and couldn't ask for anything better. Watch is amazing exactly what I was looking for and engraved message on the back it's just amazing.
I would recommend Architect watches for anyone who is looking for original and unusual gift!!!
June 18, 2024
Such a classic watch
The watch is a present for my partner who will be 80 on the 27th and the watch with engraving is beautifull and she will enjoy it. Well done for a quality service.
June 10, 2024
Excellent customer service
May 23, 2024
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