ARCTIC Reviews 

Superb! I can't say a single bad word about them. They consistently go above and beyond.

Thanks Dominic!

i bought an aio from arctic via amazon . after about 2 years . the thumb nuts were ruined.
got in contact with them via email.
after 2 attempts to get the thumb nuts delivered .
i received them .
you cant buy the thumb nuts .?!
but they will send them for free .

will be nice. if i can buy them normally on the website . but i m happy that i received a pair . so i can continue to use the cooler

Thanks Arctic 🐻‍❄️

Simon and the team at arctic have been amazing in their support! I emailed during the Christmas period about an issue with my AIO cooler and M.2 spacing, and even during that busy time, were able to get back to me within a reasonable time frame. Simon was exceptionally helpful with my issue. I have since purchased some extra fans based purely on their customer service.

I recently experienced outstanding service from ARTIC. I had lost a crucial part by accident and needed a replacement urgently. To my delight, ARTIC not only provided the part for free but also delivered it at lightning speed! The efficiency and customer care they exhibited were truly impressive. I highly recommend ARTIC for their exceptional service and commitment to customer satisfaction.

Customer Support and RMA process still done in the proper way. Ownership of the case and using actual discretion to determine the issue and propose a solution.

Very good customer support.
I needed a new LGA 1851 contact frame for mounting Arctic Freezer 36 and they shipped it to me for free within 2 business days.
Thanks Simon.

I had an amazing customer support experience with Simon! Super fast in replying to emails and proactive in finding a solution to my query. Thank you!

I received the answer a bit late but the support was friendly and competent. They also acknowledged some issue with the viscosity of the thermal paste and provided a good quantity of replacement free of charge to my address.

They are the best I asked if they could sell me the accessories for the liquid freezer 3( I bough it used ) and they send it to me for free! Let me clarified why they are the best they send it from Germany to mexico can you believe that. Thanks Mr Lucas for helping me with my problem

they make great fans for a really low price, i bought one of their P12 PWM PST fans for 8 euro's, so good that i decided to buy 2 more after i realised that the 2 other fans my case came with were DC fans and they were loud. in short amazing product, amazing value, really quiet, and i will absolutely be using otther products in future builds like the Freezer 3 360 or 420 even

best brand ever, great support and great products

High quality product
Excellent support

Had issue with aio rgb fan, Customer service resolved everything with clear questions and instructions. Kudos to customer service since they provided me with new fan :)

I had a problem with a fan, the seller told me that I must contact arctic, the fan was under sellers warranty but they didn’t want to help me, then I contact Arctic and I can just say that their support was amazing. Even that my problem wasn’t their job because of the sellers warranty period they sent me with fast shipping a replacement fan to do my job. Thank you Arctic I have one more reason now to love your products!

Purchased the Freezer III 420, installation was clear and easy & the performance it provides especially for the price is amazing.
They generously provided a free m2 heatsink for my motherboard as the built in/included one would block the cooler, all dealt with & delivered very quickly, faultless service & will definitely be using them again in future.

Unfortunately I received broken blade from fan and I contacted customer care.
They immediately sent me another fan which works fine.
Super responsive, I recommend.

Superb customer support. Mailed me new thumbscrews so an older eSports 34 duo cooler didn't become e-waste. Thanks Arctic!

Excellent customer service and care.
I just built my pc with all new parts early this year with arctic triple fan AIO cooler. About a month ago, 2 of the fans were acting weird and making some sounds that bad bearings were the causes.
I contacted arctic and Simon sent me 2 new fans to resolve my issue!
Big thanks to Simon. I really appreciate it

Had a problem with a faulty fan. The customer support sent a replacement right away.

Excellent customer service.
Asked on where to get an AMD Bracket for my Arctic LF II and they sent me one completely free of charge all the way to Indonesia plus an LGA1700 Upgrade and a service kit. Would recommend Arctic for anyone looking for an awesome cooling solution with excellent customer service.