Arka Reviews 2,644

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent value they offer, often highlighting the affordability of the jewelry. Many people appreciate the unique designs and the wide selection available, making it their preferred choice for various jewelry needs. The delivery service is frequently mentioned as super quick and efficient, with items arriving swiftly and well-packaged. Overall, consumers are very satisfied with the service, noting the company's ability to make them feel valued and providing a consistently positive experience. However, some people were dissatisfied with the quality of certain items, reporting that some jewelry broke easily or tarnished quickly. A few other people also felt that the product photos did not accurately represent the items received, with some wooden plugs appearing much darker than pictured and mother-of-pearl details looking cheap. Additionally, some reviewers found certain earrings difficult to insert and felt they did not justify their price point, with concerns about the fragility of the hooks.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the unique and... See more

Quality

People report positive experiences with quality, consistently praising the high standard of products, with... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting its speed and efficiency.... See more

Service

Consumers find service to be consistently positive, with many reviewers highlighting the swift and efficient... See more

Price

Customers had positive experiences with price, consistently finding products to be of great value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few thin... See more

Company replied

Rated 5 out of 5 stars

Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more

Company replied

Rated 5 out of 5 stars

Top class products from a great wee company who make their customers feel very valued. Very reasonably priced. Also items are sent out very swiftly I personally don’t buy my flesh tunnels & plugs anyw... See more

Company replied

Rated 5 out of 5 stars

Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good stuff

Lovely ear weights, not too big and not too heavy. Thank you :)

November 26, 2025
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Reply from Arka

Glad you like em! Thanks for the review!

Rated 5 out of 5 stars

quick delivery

quick delivery, well packaged , good prices

November 28, 2025
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Reply from Arka

Thanks for taking the time to give us a review Stuart!

Rated 5 out of 5 stars

Perfect stop for high quality jewellery

Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chunky. I buy most of my ear jewellery from ARKA knowing that they will not disappoint

November 26, 2025
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Reply from Arka

Thanks very much for the great review Chloe!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Good quality product as well. Just love it. Strongly recommend

November 3, 2025
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Reply from Arka

Thanks for the lovely review Jolanta!

Rated 1 out of 5 stars

Not good quality

Not good quality. I bought one and as I opened it to put it in my septum, it snapped. So I contacted them and they sent me a replacement, but that one also broke very easily so I didn’t order another or get another replacement.

They’ve replied to argue this too which I find awfully immature. Everyone has an opinion and I’ve voiced mine for anyone who’d like to purchase from your store, simple as that. And if you took the time to read, you’d see that I did mention you sent me a replacement. You’re ASSUMING I’ve “pulled” open the ring, I’ve had a septum for years, I think I know how to put the rings in properly. Not once have I have TWO break in such a short amount of time from any other company. Thank you.

September 22, 2025
Unprompted review
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Reply from Arka

I think this is Jayde?

You bought one of our £10 silver septum rings.
On all our silver and brass septum rings there is a picture/diagram of how they should be bent open. There are also instructions in the description saying they should be twisted slightly to open... not pulled wide open. If you pull them open like that they will break. This is standard for all silver rings.

Of course we will argue that our silver septum rings are not 'bad quality' they aren't, they are 925 Sterling Silver. We have sold hundreds without complaint. But Sterling Silver will break if you bend it too far.

Despite that we even sent you another one and you did the same. You didn't contact us about that and instead just chose to leave a bad review. Not sure we deserved that as we always try and make customers happy with their purchases... if they give us a chance!

Rated 5 out of 5 stars

10/10

Quick service and i love my navel jewellery! great quality and amazing customer service. They replied quick and efficiently

October 24, 2025
Unprompted review
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Reply from Arka

Thanks very much Kira!

Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings, so much so I made a second purchase 24 hours after receiving my first 🤩

September 29, 2025
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Reply from Arka

Glad you liked them Jane. Thanks for the lovely review!

Rated 5 out of 5 stars

I ordered a pair of clear silicone…

I ordered a pair of clear silicone tunnels. One of them arrived with defects. I emailed and was sent a new one very quickly. I'd order from here again.

August 28, 2025
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Reply from Arka

Thanks Laura, Sorry about that and glad we got it sorted out quickly for you.

Rated 3 out of 5 stars

Stunning but not practical

My husband kindly gifted me two pairs of earrings from the shop for my birthday. While both sets look beautiful, I regret to say that their design leaves something to be desired. They do not seem to justify their price point. I found it difficult to insert both earrings into my earlobes. The hooks appear fragile and might break after a few uses. They looked fine in the packaging, but the issues became apparent upon trying them on. My sister and husband tried to insert the earrings but were unable to do so. Although the seller seemed to disagree, they were fair and provided a refund.

August 30, 2025
Unprompted review
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Reply from Arka

Absolutely nothing wrong with the earrings at all. Customer just wasnt doing them up properly.

Rated 5 out of 5 stars

100%

Prompt delivery, beautifully packaged, perfect product

September 1, 2025
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Reply from Arka

Glad you liked it :) Thanks for the lovely review!

Rated 5 out of 5 stars

I’ve been ordering since I was 15 yrs…

I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few things over the years (nose rings, labrets, earrings, tunnels when I had stretched ears) all brilliant and lovely designs - At really decent prices. Delivery is super quick usually posted the next day after ordering or worst case following day. Usually have codes / loyalty codes too. Always my place to go, just wish you had more labrets 😂

August 7, 2025
Unprompted review
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Reply from Arka

Hey Olivia! Blimey... So good to hear from someone who's been with us from almost the start of our journey! Thanks for the review :-)

Rated 5 out of 5 stars

I Have shopped here since back in 2007…

I Have shopped here since back in 2007 as far as i Remember. Always great service and amazing products. Always happy to come back when I need some new stuff.

July 28, 2025
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Reply from Arka

Wow. Always great to hear from a long time customer Daniel! Thanks for the review!

Rated 5 out of 5 stars

Simply the best

I've been using them some years and never been let down excellent service and great goods. don't use any other website they are fab

June 30, 2025
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Reply from Arka

Thanks very much Jean!

Rated 5 out of 5 stars

Double Nose Curve

Arka's website is very easy to use & I found what I wanted very quickly.
The double nurse curves arrived quickly & are the perfect replacement for my old nose screws.
I will definitely order from Arka again.

May 27, 2025
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Reply from Arka

Thanks for the lovely review Mandy!

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