Arka Reviews 2,644

Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loyal customer comes with it's rewards. Always happy to support an independent business and a fantastic one at that.

Have been buying jewellery from Arka for years, always great products and delivery

Decent quality. Nicely packaged and quick delivery. Spot on

Quick shipping and genuinely unique jewellery that I haven’t found elsewhere. Will definitely be ordering more in the future!

I've ordered from Arka a few times. Each time I've been really impressed with the quality of the products, the speed at which things are sent out and how nicely things have been packaged. They're now my go-to place as they've been consistently great.

Top class products from a great wee company who make their customers feel very valued. Very reasonably priced. Also items are sent out very swiftly I personally don’t buy my flesh tunnels & plugs anywhere else 10/10

Bought these pair for my helix piercing. Lovely and delicate, they fit just right! Thanks again Arka ☺️

Brilliant service, arrived fast even over back holiday weekend.

Lovely jewellery and fast delivery, packaged nicely

Really cute jewellery and great prices

Fast delivery and sweet packaging

Absolutely gorgeous! Always look forward to receiving your stuff and these were the best yet!

Over the years Arka has been my go to for small hoops and dainty piercing jewellery. I have never left a review, but realised today after many years of purchasing that I hadn’t and feel that they really do deserve it!

I find the quality of jewellery is always 10/10 and some of my silver hoops have lasted 9+ years. I normally find myself looking at any new earrings and always end up buying some, the price is so affordable (£6 for some unique tragus piercing jewellery) and the shipping always comes so quickly. Whenever people ask where I get my hoops / small studs etc from I always tell them.

I don’t think I will ever stop buying from here as it’s always so affordable and excellent quality. Never had an item break or some damaged in the many years I’ve used Arka.

Great choice of items. Incredibly fast delivery. ☆☆☆☆☆

Very happy with my purchase, have had lots of compliments.

Love the piece, arrived super quickly, will be buying from them again soon.

We've been buying earrings from Arka for a few years now and couldn't recommend highly enough. Beautiful products and top-notch customer service. Thanks for everything!

Always a pleasure to buy from Arka! Thank you :)

Photos don't look like the products.
I bought wooden flesh tunnels that looked a lovely warm brown in the photo but both arrived so dark, they look black and you can't tell they are made of wood.
Another pair were the mother of pearl flesh plugs. First - they look much narrower than the size I ordered, even holding them up next to the other ones I bought, you can tell they are not the same size. Second of all the mother of pearl bit looks really cheap and tacky. The photo makes it look like a curve of pearl inlay but in reality it's thin and flat, looks like a sticker. Not worth £16!
Unfortunately I took them out of the bag so can't send them back even though I haven't worn them.
They should make their refund policy clearer.
A note inside the order would be helpful.
Very disappointed with this company. I won't be ordering from them again.

EDIT after receiving reply: My first thought wasn't to leave a bad review it was to simply return the items that were poor quality or wrong size.
It was then, that I saw your return policy stating that because it's body jewellery, buy law you are not required to accept returns that have been removed from the bag and that size and quality should be checked while the bag is sealed.
This is why I said above you should make your policy clear by including it in the box with the items.

I then read other reviews and loads of people state you refuse returns if bag is open not matter what the reason.
So why exactly do you find it laughable that I didn't contact you to ask if it would be different for me??

After reading your replies to other 1 star reviews, I could tell it would be a waste of time as your customer service is clearly lacking.
Your replies are unprofessional and childish.

So that is the reason I didn't contact you and instead wrote an honest review to warn others.

If however I am wrong and you really do care about happy customers. I will take you up on your offer of how you would (past tense) of rectified the issues had I emailed you first, and I will gladly amend my review.

In the meantime update your photos so they accurately represent what you sell.
Saying wood varies so it's not possible is a poor excuse. I ordered 2 wooden plugs and they both arrived identical and nothing like the photo.