Ark Surveyors Limited Reviews 323

We instructed Sam conveyancing for home survey which they subcontracted to this company. We received a survey full of flaws, the survey report referred to damp in rooms, like a beauty room that did not exist in the flat. It mentioned there is rising damp (which is only an issue for ground level flats) in a second and third level which is unheard of. The report showed a meter reading to 99.9% damp in the wall which is a REALLY damp wall while these was no evidence of damp in the flat. We questioned that and the surveyor refused to tell us which wall it was that was so damp (even after asking for about 10 times) because we believe the reading was not taken in our flat. Otherwise why would they refuse to share that information? We ended up hiring another damp specialist and pay them £400 just to put our mind at rest before we buy the flat. Not surprisingly there was no damp issue in our flat at all. Our conclusion was that the survey report really did not belong to our flat and it was more or less copied and pasted from another report. It either contained incorrect information or a type of information that you can find in a Google search and we were charged £529 or so for it. We also understand the surveyor spent very little time in the flat which explains the quality of the report.

Dan was incredibly helpful and knowledgeable. He took the time to explain everything clearly and provided valuable insights that made the process much easier. I highly recommend his expertise! Alina

Ark Surveyors Limited provided a generally satisfactory service. Dan was quick to respond and the property inspection was conducted promptly. The report delivered was detailed and met my needs. However, while the service was efficient and professional, it didn't stand out as exceptional in any particular way. Overall, a reliable experience but fairly standard in terms of service quality.

Ark surveyors have completed the survey on reqyest and outline potential suggestions to us.

Dan provided an excellent Level 3 survey and valuation report. It was extremely detailed and thorough, showcasing a high level of expertise and precision. I would recommend!

Dan from Ark Surveyors was very professional and explained what his output would. He seemed willing to help and avaible if needed to discuss any points

Pretty average service. The survey report makes you even more confused than before. For pretty much anything significant in the report, the surveyor says "you have to consultant a specialist".

You pay £1300 for a survey and by the end of it they recommend you hire another 10 individual specialists.

They also don't give you any indication of price to fix the problems. I know these can vary a lot but a price range would be very useful.

I got much better actionable insights by visiting the property with a builder.

Also, the report has hundreds of tiny pictures that are very hard to see any details on them. When I asked for high resolution pictures I was told they don't provide them.

Dan was very responsive from the start. Made us feel engaged and gave us confidence he is a professional. Efficient in getting appointment scheduled with our Real Estate agent we are buying the apartment from. A comprehensive and informative report was produced in a timely manner. We are located in Australia and dealing with Dan across the seas despite time zone differences presented no problems. Dan was also quick in responding to a few clarifications I had post-delivery of the report. Very happy I made the decision to select Dan as the Surveyor and would not hesitate to recommend. Thank you heaps Dan.

I received a very detailed survey and it was sent to me within 5 working days. I would definitely would recommend this surveyor to others.

I recently had the pleasure of engaging Arksurveyors for a residential property survey, and I feel compelled to share my exceptional experience. From the very beginning, the professionalism and expertise demonstrated by the team were evident, setting a positive tone for the entire process.

One of the most impressive aspects was their responsiveness; they arranged to conduct the survey within 24 hours of my instruction, which was highly appreciated. The quality of the work performed was nothing short of. I was particularly impressed by their efficient timelines in generating a comprehensive and detailed written report.

Arksurveyors' combination of expertise, dedication, and commitment to exceptional service positions them as a top choice for anyone seeking affordable and thorough building surveying services. I wholeheartedly recommend their services and will certainly consider them for any future surveying needs.

Very through, timely and professional with a super helpful section on what to send to my solicitor. Really pleased

Very knowledgeable. Excellent communication, Very customer focussed in dealing with me.

Most importantly the surveyor Dan was so helpful through out the process, provided lots of valuable advise.

Thank you for your amazing service.

We instructed Daniel to carry out a Home Buyers survey for our new purchase, and after an initial consultation, he was able to contact the estate agent and carry out the work in a very quick and timely manner. Throughout the process he was very professional, helpful, and made sure to communicate very well. His work resulted in us being able to negotiate 10k off our purchase price, which has made a huge difference.
We will forever be thankful for the way Daniel went above and beyond for us and I look forward to working with him again in the future.

Dan at Ark Surveyors provided an excellent and timely service: he was meticulous in his reporting and responsive to my specific needs. He went out of his way to help me meet the demands of a highly challenging timeline imposed by the seller of the property he surveyed, providing a summary verbal report by phone in advance of the written report, which was also provided promptly. Had Dan not acted with such speed, my offer on the property I wanted to purchase would have failed as the timeline was critical. I could not have asked for more.

Dan was responsive and very supportive
Fast efficient and good value service

Dan at Ark Surveyors was extremely quick to respond to our request (level 2 survey) and inspected the property within the week. The output of the report was detailed and professional. Overall, a very efficient and high quality service.

Quick survey with a report within 3 days. Very detailed.

Ark were great. Very quick response to my request and the survey was arranged in no time. The report was very thorough and covered every aspect of my purchase. Would highly recommend.

Excellent Service from Ark Surveyors.

It was a pleasure working with Ark (Dan), from start to finish it was very easy and we received our detailed level 3 survey a week later.

They kindly collected the keys from the agent and returned it post survey, communication was excellent and Dan even had the time to have a quick chat as I had a couple of questions.

Will be using them again in the future and would recommend to friends and family.