Ark Surveyors Limited Reviews 323

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Appointment was booke in within days and we have received our level 3 report within a week. Report was very thorough and gave us a great insight. Plenty of pictures were included in the report which h... See more

Rated 5 out of 5 stars

Patient and Helpful. Dan did our surveyor some time ago. As first time buyers, we did not know what to expect. The report produced was very comprehensive, well organised, and caught many details we... See more

Company replied

Rated 5 out of 5 stars

I've used Ark Surveyors twice now and their service have been nothing but 110% I've had Dan in particular out to visit two properties and he has been professional, courteous and answered my que... See more

Company replied

Rated 5 out of 5 stars

Dan was quite simply amazing and a pleasure to work with – I wish all advisers to a property transaction could be like Dan. He’s super responsive and will come back to you within a couple of hours. He... See more

Company replied

Company details

  1. Real Estate Surveyor
  2. Surveyor

Information provided by various external sources

We are a team of Rics Surveyors and Valuers and we have expertise in Valuations (Help to Buy, Shared Ownership, Probate and CGT), Homebuyer and Building Surveys.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

323 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Thorough and on Time RICS Level 3 Survey & Valuation Report

Survey was booked with Homeserve and Ark Surveyors Ltd were assigned the work. Dan contacted to set access date. As time was of the essence and we needed the Survey and Valuation done, Ark Surveyors was able to schedule the job as early as possible and delivered a detailed report within a week. Ark Surveyors services are very thorough, swift and on time. I don't hesitate in recommending them.

May 24, 2024
Rated 3 out of 5 stars

Average service but good report

I was put in contact with Ark Surveyors through another site. The process of arranging the survey was swift and within 24hrs I received an email confirmation.

However after the initial email, I found communication to be poor.I had to call on a number of occasions to request a response to emails sent. Upon speaking to Dan I found him to be quite short and I always felt that he was busy with something else.

With that said the report itself was received within a week and despite minor typo's and it being labelled DRAFT. It was extremely thorough and detailed and based on the information shared I have some additional information I would not have had on the property I am purchasing which has enabled me to do further checks.

So overall not a bad experience but communication could be better.

May 10, 2024
Rated 5 out of 5 stars

Level 3 survey

Dan helped us with a level 3 survey for an older flat. We were very happy with the report and the timeline. He did the survey and delivered a detailed report within 10 days, as he said he would when we instructed him. The report is very detailed and it answered all the questions we had. 100% recommend him

May 8, 2024
Rated 5 out of 5 stars

Attention to detail

Dan's service was excellent. He phoned to explain the process and provide additional information/guidance. He produced a very precise and useful report with pictures and recommendations. Dan was prompt, always replied to emails and his fees were very reasonable. I would highly recommend his services.

April 14, 2024
Rated 5 out of 5 stars

Fast, thorough survey!

Dan was brilliant - super friendly and accommodating. The report was turned around especially fast, was thorough and well considered. Would highly recommend!

April 5, 2024
Rated 5 out of 5 stars

Dan was great

Dan was great. Provided a detailed report earlier than its's due. Highly recommended.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

It’s was nice experience and report was…

It’s was nice experience and report was really good and well explained. I just only feel one missing thing in report it was not estimated cost of things which are highly under risk. If in future it add in the report then it’s really helpful for customers to negotiate price with the seller.
Thanks

March 12, 2024

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