Ark Surveyors Limited Reviews 323

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Appointment was booke in within days and we have received our level 3 report within a week. Report was very thorough and gave us a great insight. Plenty of pictures were included in the report which h... See more

Rated 5 out of 5 stars

Patient and Helpful. Dan did our surveyor some time ago. As first time buyers, we did not know what to expect. The report produced was very comprehensive, well organised, and caught many details we... See more

Company replied

Rated 5 out of 5 stars

I've used Ark Surveyors twice now and their service have been nothing but 110% I've had Dan in particular out to visit two properties and he has been professional, courteous and answered my que... See more

Company replied

Rated 5 out of 5 stars

Dan was quite simply amazing and a pleasure to work with – I wish all advisers to a property transaction could be like Dan. He’s super responsive and will come back to you within a couple of hours. He... See more

Company replied

Company details

  1. Real Estate Surveyor
  2. Surveyor

Information provided by various external sources

We are a team of Rics Surveyors and Valuers and we have expertise in Valuations (Help to Buy, Shared Ownership, Probate and CGT), Homebuyer and Building Surveys.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

323 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Level 2 surveys waste of time

Level 2 surveys are not worth the paper they are written on and will create false issues with your property. Ark's level 2 survey made out like our property was falling apart when it was not the case and was perfectly liveable.

October 25, 2023
Unprompted review
Ark Surveyors Limited logo

Reply from Ark Surveyors Limited

Dear Ann

Thank you for the review. However, we do not recognise you as one of our clients. As such can you please identify yourself? Your review is not based on genuine experience.

Thanks Ark Surveyors

Rated 5 out of 5 stars

Very prompt

Very prompt, very thorough, very reasonably priced and was extremely helpful on the phone with my questions.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended surveyors

I have used Ark Surveyors Limited for my Level 2 survey while purchasing a flat as FTB.
Dan Jombla was my surveyor, and I had a tremendous experience with him, as well as with his colleagues.
They are all very kind and supportive, highly responsive and knowledgeable.
My survey was arranged and completed, and the report was sent via email promptly.
Dan was always available to answer additional questions, which made a huge difference.
Thank you all for your professionalism!

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service - very thorough property survey conducted with expertise and detailed report was provided in a timely manner with lots of recommendations. Highly recommend their services!

October 12, 2023
Rated 5 out of 5 stars

Good value, prompt and professional RICS survey

Dan is extremely professional and attentive. He arranged the inspection promptly after I confirmed the booking and called me after the inspection to give me a quick overview of the inspection followed by a very detailed report with lots of photos and descriptions within 3 days. When I called Dan to get further clarifications on the report, Dan answered all my questions in details. Truly satisfied with the service and I will recommend Dan from Ark Surveyors to everyone.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

We commissioned a defect analysis…

We commissioned a defect analysis survey and Dan was very professional and did a top work with lots of photos and description. Initially, the inspection was followed by a phone call to give us a quick overview of the inspection pending our report. Service was excellent and will highly recommend it.

September 25, 2023
Rated 5 out of 5 stars

Excellent, Swift and Informative

The service provided was excellent, swift and informative. Dan was open to answering any questions I had and showed a very good level of competence, experience and knowledge in building surveying. Most of all Dan had the right attitude in explaining any concerns and issues that were raised in further details which was brilliant. A call prior to the written report highlighing key issues was very useful!

September 12, 2023
Rated 1 out of 5 stars

Avoid

We paid for a Level 2 survey that has been unhelpful and caused unnecessary frustration and concern.

I had several areas Dan raised in his report investigated further by other companies and all further reports came back showing no issues, every company has been at a loss as to why Dan flagged these 'problems' in the first place.

Originally very helpful with my additional questions but felt he became irritable and impatient. Report was also full of grammar and spelling mistakes.

AVOID this company if you don't want to waste your money

April 17, 2023
Unprompted review

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