Arlow Plumbing & Heating Bridgwater Reviews 

422
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its efficiency and reliability. Many appreciate the professional, courteous, and friendly staff, who often go above and beyond. The customer service is frequently highlighted for its helpfulness and clear communication, ensuring a smooth and easy process. People consistently highlight the high quality of workmanship, with installations and services described as thorough and meticulous. Engineers frequently leave work areas immaculate, showing great attention to detail. Many consumers express strong recommendations, planning to continue using the company due to consistently positive experiences.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently highlighting the helpfulness,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Quality

People report positive experiences with quality, consistently praising the high standard of work and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve completed our annual service today. So many plus points. 1. Booking the service exemplary- Kerry is always so friendly and helpful. 2. Email reminders are most useful. 3. Steve arrived o... See more

Rated 5 out of 5 stars

Arlows have looked after all our plumbing, heating and boiler needs for years now, we wouldn’t use anyone else. Always totally delighted with their work, usually preventative through annual servicing... See more

Rated 5 out of 5 stars

As always, a quick, efficient boiler service and radiator check. Everything spotless after work was completed. Cheerful and happy, our service engineer (plumber) was polite and presentable. Always ha... See more

Rated 5 out of 5 stars

Arlow Plumbing & Heating installed a new boiler and CH systems for me 5 years ago. They couldn't have been more helpful then, doing the work around other building work we were having done. They've ser... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Installation Service

Written by the company

Arlow Plumbing & Heating provide a range of Plumbing & Heating services in and around Bridgwater, Taunton and the surrounding areas of Somerset. We are Gas Safe Registered experts who pride ourselves in our attention to detail in all jobs we carry out. Just some of the services we provide include: Landlord Gas Safety Certificates, Boiler Servicing, Boiler Breakdown Assistance, Boiler Installation, Central Heating Power Flushing, Renewable energies, Full Bathroom Installations, Wet Room Installations and Underfloor Heating Installations. Get in touch today with one of our friendly team who will be happy to provide you with a free no obligation quotation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

422 reviews

5-star
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1-star

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4.9

All reviews

(422)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

annual boiler service

Had my annual boiler service. The company send the same guy to do the service which is fantastic as I have an elderly dog who is not good with strangers coming into my home. The guy is friendly and so helpful with any queries. Is very respectful of my home. The company are so professional and efficient

August 3, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Vina,

Thank you for taking the time to leave your valued feed back regarding your recent gas boiler servise, we are really pleased to hear you were happy with the continuity using the same engineer "Steve" to service your boiler. We will very much look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Great from start to finish, highly recommend.

service from start (phoning the office to book an appointment for a boiler service) to finish (the engineer completing the boiler service). Lovely people and very efficient. I trust them to such an extent I have signed up for their monthly care plan and recommended them to a very good friend and neighbour.

August 3, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Tracey,

Thank you for taking the time to leave your valued feed back regarding your recent gas boiler care plan service, we are really pleased to hear you have recommended us to a good friend, these small things will help us ensure we are here to serve you for a long time.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

New Radiator fitting…

We needed to have a radiator removed and a new one fitted. I emailed Arlow Plumbing and Heating because they were local to me. After giving all the details I was given a quote which was very satisfactory so I agreed to have the work done. I was well informed beforehand of the date and time for the fitting and also a reminder a couple of days before. The plumber( Tom) arrived on the day and started the work. Cleaning and tidying as he went he completed the work professionally and politely. We are over the moon with our new radiator. Very well done to all involved at Arlow Plumbing and Heating.

August 2, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Garry,

Thank you for taking the time to leave your valued feed back regarding your recent lounge radiator installation, we are really pleased to hear you were happy with the whole team and will very much look forward to working for you again.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Great job

Tom and his team have just installed a new boiler system as well as doing some other minor plumbing works. From the initial visit everything went very smooth, all members of the team were professional and very knowledgeable. Tom offered very good advice on the type and appropriate size of boiler I needed for the size for my house.

When asked they took the time to explain exactly what they were doing and how I would benefit, their customer interaction could not be better.

The works were completed on time and there were no hidden cost's. The team left all areas clean, tidy and removed all rubbish.

A cracking job, I would not hesitate in recommending them to anyone.

July 22, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Mike,

Thank you for taking the time to leave your valued feed back regarding your recent oil boiler installation, we are really pleased to hear you were happy with the whole journy and will very much look forward to working for you again.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

We had no problem booking a service for…

We had no problem booking a service for are 1 year old boiler after are original installer went bust.
The service engine was very friendly & informative. He got straight down to the service & even checked our radiator's.
A very pleasurable experience no trying to sell me something did not need & a very reasonable service package set up with no fuss or bother.

July 18, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Christopher,

Thank you for taking the time to leave your valued feed back regarding your recent gas boiler care plan service, we will look forward to seeing you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Excellent service and professionalism

The guys at Arlow have been so amazing in installing our new boiler, being professional, approachable and tidy during the works. They have been lovely to deal with and annually send reminders for our boiler service, even going above and beyond to do extra jobs whilst carrying out the service so it’s all done in the same day. Would very much recommend Arlow and the team.

July 6, 2022
Unprompted review
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Reply from Arlow Plumbing & Heating Bridgwater

Hi Lorna,

Thank you for your recent 5-star review regarding your recent gas boiler service, we are really pleased your happy with the service we provide and we will look forward to seeing you again soon.

Best regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

5 star service

5 star service, on time, polite, made no mess, highly recommended. Will be using Arlow from now on

June 22, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Kate,

Thank you for your recent 5-star review regarding your recent works, we are really pleased your happy with the service we provide. We will look forward to seeing you again soon.

Best regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

I would use Arlow Plumbing every time

I would use Arlow Plumbing every time. I feel so confident in the service they provide, it’s lovely to be able to use someone you trust. Always helpful and a pleasure to use. Thank you!

June 14, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Helen,

Thank you for your recent 5-star review regarding your recent gas boiler works, we are really pleased your happy with the service we provide. We will look forward to seeing you for next years annual gas boiler service.

Best regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Just had my new boiler installation…

Just had my new boiler installation completed today by Arlow Plumbing and Heating and I couldn’t be happier with the results.
The standards of workmanship, cleanliness and efficiency are all 1st class and it was a pleasure to have Tom, Tom and Mike in our home. I cannot recommend them highly enough and wouldn’t hesitate to do so to all my friends. Everything went really smoothly from the initial meeting with Tom to the finished job and we are so pleased that we went with Arlow Plumbing and Heating. Thank you for a great service and a 1st class job.

May 21, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Colin,
Thank you for your great 5-star review regarding your new Worcester bosch gas boiler installation and for highlighting your journey from initial meeting to the installation stage, we will very much look forward to seeing you for next years annaul gas boiler service.
Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Fantastic service!

May 20, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Chrissy,

Thank you for your 5-star review, we are really pleased you have been happy with the service provided.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Annual service

Annual service - completed very efficiently and professionally - great work as always from the team @Arlow

May 5, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Rich,

Thank you for your valued 5-star review regarding your recent worcester bosch oil combi boiler service. We will look foward to seeing you for your annaual service next year.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Professional and punctual.Great…

Professional and punctual.Great experience, would definitely recommend

May 4, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi,

Thank you for your valued 5-star review regarding your recent works, its always great to hear you would recommend us.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Representative arrived on schedule

Representative arrived on schedule. Undertook the work well and checked everything thoroughly before leaving. Once again I’m very satisfied with their service.

April 30, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Richard,

Thank you for your valued 5-star review regarding your recent oil tank works. We will look foward to seeing you for your annaual service next year.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

3rd job they've done for me and again…

3rd job they've done for me and again absolute professionals. I'm recommending them for my family's upcoming work.

April 23, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Carl,

Thank you for your valued 5-star review regarding your recent work, thank you for your recommendation, we will look forward to seeing you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

We had a few problems buying the…

We had a few problems buying the property and Arlow plumbing could not have been any more helpful and we finally moved in the next day Arlow plumbing was booked. They turned up on time and done a very professional job in fitting a new boiler thanks Arlow plumbing

April 19, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Kevin,

Thank you for your valued 5-star review regarding your recent worcester bosch oil combi boiler installation. We will look foward to seeing you for your annaual service next year.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

I would highly recommend Arlow Plumbing…

I would highly recommend Arlow Plumbing & Heating. We needed our boiler replaced and right from our first appointment we received fantastic customer service. Even with the international shortages we had a new boiler installed within a week. The installation was completed by Tom, and he did an amazing job. Cooped up in a tiny space all day he worked relentlessly and left behind no mess. Brilliant all round !! Thank you 😊

April 14, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Aimee,

Thank you for your valued 5-star review regarding your recent Worcester bosch combi boiler installation. We are also pleased to have you join our exclusive care pans.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Friendly, reliable service.

We’ve used Arlow Plumbing services for several years and have always found them to be very reliable and trustworthy so have no qualms recommending them to friends and family.

April 13, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Zoe,

Thank you for your valued 5-star review, its always a pleasure to work for you both.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Friendly and efficient service at…

Friendly and efficient service at competitive pricing. Very happy

April 12, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Ceri,

Thank you for taking thi time to leave us a review about your recent New boiler installation, we will look forward to seeing you for your boilers first birthday service.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Great service.

We have been a customer for 5 years now and would highly recommend Arlow Plumbing and Heating as we always receive a professional and friendly service.

March 30, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Jennie,

Thank you for your 5-star review regarding your recent gas boiler service and also your continued support.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

A great company

A great company, very obliging and helpful and a pleasure to do business with.

March 27, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Paul,

Thank you for your 5-star review and your continued support.

Kind regards
Arlow Plumbing and Heating

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