Arlow Plumbing & Heating Bridgwater Reviews 

422
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its efficiency and reliability. Many appreciate the professional, courteous, and friendly staff, who often go above and beyond. The customer service is frequently highlighted for its helpfulness and clear communication, ensuring a smooth and easy process. People consistently highlight the high quality of workmanship, with installations and services described as thorough and meticulous. Engineers frequently leave work areas immaculate, showing great attention to detail. Many consumers express strong recommendations, planning to continue using the company due to consistently positive experiences.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently highlighting the helpfulness,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Quality

People report positive experiences with quality, consistently praising the high standard of work and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve completed our annual service today. So many plus points. 1. Booking the service exemplary- Kerry is always so friendly and helpful. 2. Email reminders are most useful. 3. Steve arrived o... See more

Rated 5 out of 5 stars

Arlows have looked after all our plumbing, heating and boiler needs for years now, we wouldn’t use anyone else. Always totally delighted with their work, usually preventative through annual servicing... See more

Rated 5 out of 5 stars

As always, a quick, efficient boiler service and radiator check. Everything spotless after work was completed. Cheerful and happy, our service engineer (plumber) was polite and presentable. Always ha... See more

Rated 5 out of 5 stars

Arlow Plumbing & Heating installed a new boiler and CH systems for me 5 years ago. They couldn't have been more helpful then, doing the work around other building work we were having done. They've ser... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Installation Service

Written by the company

Arlow Plumbing & Heating provide a range of Plumbing & Heating services in and around Bridgwater, Taunton and the surrounding areas of Somerset. We are Gas Safe Registered experts who pride ourselves in our attention to detail in all jobs we carry out. Just some of the services we provide include: Landlord Gas Safety Certificates, Boiler Servicing, Boiler Breakdown Assistance, Boiler Installation, Central Heating Power Flushing, Renewable energies, Full Bathroom Installations, Wet Room Installations and Underfloor Heating Installations. Get in touch today with one of our friendly team who will be happy to provide you with a free no obligation quotation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

422 reviews

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1-star

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4.9

All reviews

(422)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class service! Many thanks!

After many bad experiences with Plumbers in Bridgwater, Arlow Plumbing & Heating have always been so reliable and have always turned up on time and provided me with a great service. I would not hesitate to recommend them in the future. Thanks guys!

December 14, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Stephen,

Thank you for your recent 5-star review. We are very pleased to hear this and will look forward to seeing you again later this week for your gas hob installation.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Good local company with fast response…

Good local company with fast response and trustworthy recommendations.

December 20, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi,

Thank you for your recent 5-star review. It's always a pleasure to hear that local companies can still offer a good trustworthy service. We will look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Same day response

I had a call from our tenants to say that they had no heating or hot water. I sent a text message to Arlow Plumbing and Heating and within half an hour I received a reply and by mid afternoon the problem had been solved. Happy tenants.
We’ve always received amazing service from the team. 10/10

December 19, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi CK,

Thank you for your recent 5-star review. We are very pleased to hear this as we always aim to hit these standards by planning the diary correctly, especially this time of year

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Arlow Plumbing take the worry out of…

Arlow Plumbing take the worry out of remembering important retest dates. They arranged with tenants directly and send us a email when confirmed. Great service and friendly staff.

December 14, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Richard,

Thank you for leaving this review, it's great to hear you are happy with the recent landlord's gas safety check as part of our care plan service. We will look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Great plumbing

Professional and friendly service both on the phone and in person. I highly recommend them.

November 30, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Mr Hector,

Thank you for your recent 5-star review, it's always great to hear a long-standing customer is continually happy with the service provided. We will look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

3rd year of great service

3rd year of boiler service and as always the service including booking, service visit, and invoicing has been spot on.
Admin is professional and friendly and the on site service also great with the engineers always happy to explain and answer questions.
Have recommended more than once and not aware of any negative from anyone else that's used them.
See you next year.

November 21, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Jason,

Thank you for your recent 5-star review regarding your gas boiler service, we are extremely pleased to have you return every year for the annual check and we will look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Very professional

Very professional, did a clean and tidy work, very happy for the service provided

October 21, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Fabrice,

Thank you for taking the time to leave your recent 5-star review about your work, we are really pleased to hear the positive feedback, and we will look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Great service & very friendly

Great service & very friendly, called 10 minutes before arrival as requested. Very efficient and thorough jobs on my boiler service.

November 1, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Amy,

Thank you for your recent 5-star review, we are really pleased to hear the positive feedback, and we will look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Combi Boiler Service

The engineer arrived on time, he was very knowledgeable and thorough and he explained what he had done. Overall this was a very positive experience. We will definitely be using Arlow Plumbing and Heating again.

October 25, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Stephen,

Thank you for your recent 5-star review about your gas combi boiler service, we are really pleased to hear the positive feedback, and we will look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Great service

Engineer on time, friendly, considerate and helpful as always.

October 24, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Richard,

Thank you for your welcomed 5-star review. It's always a pleasure to get good reviews from an existing customer, thank you for your continued support.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Arlow's were really easy to deal with

Arlow's were really easy to deal with. Boiler service was carried out bang on time and the fitter was a nice guy and very competent. 1st class.

October 26, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Michael,

Thank you for taking the time to leave us a welcome 5-star review regarding your boiler service. Feedback about the team is really important so thank you for this, its great to hear.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Easy to book

Easy to book, the engineer arrived on time, very friendly and did the job that I needed.

October 17, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Lee,

Thank you for taking the time to leave us a welcome 5-star review regarding your recent work. Feedback about the team is really important so thank you for this, its great to hear.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Arlow Plumbing & Heating

Had boiler & cylinder tank serviced. Very pleased from start to finish, was kept informed when engineer was held up.He called when he was on his way. Very polite, cheerful man.
Definitely recommend this company & will use again

September 27, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Penny,

Thank you for your recent 5-star review regarding your recent boiler and tank service. Feedback about our engineers is vitally important and we will be sure to pass this across to the team.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Plumbers you can rely on

I know I can always rely on Arlow Plumbing & Heating to do an excellent job, big or small.

September 28, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Sue,

Thank you for taking the time to leave us a welcome 5-star review about your recent works, its always a pleasure to work for you both.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Boiler/Radiator installation

After talking to Tom the full system was installed within 10 days, well pleased with the workmanship installation and house keeping the handover was excellent and well explained, would highly recommend to anyone to use Arlow Plumbing

September 26, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Bob,

Thank you for taking the time to leave us a welcome 5-star review about your recent Worcester bosch gas boiler installation. We have today issued Cindy her £50 recommendation voucher as well so please pass our details on if any family and friends need a boiler replacement

Kind regards
Arlow Plumbing and Heating

Rated 3 out of 5 stars

I didn't have one

September 24, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi John,

We are unsure what this review is regarding, obviously being one of our loyal careplan customers this is a little strange to have received this. The last time we carried out your gas boiler check was late in 2021 so you will be due again in the following months? We have contacted you via email with no reply so we would welcome your contact.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Arlow Plumbing & Heating fitted my…

Arlow Plumbing & Heating fitted my combi boiler in a day, back 2014, and I'm very satisfied with the quality of work, excellent service. The boiler had been serviced annually since fitted. I would recommend to family and friends.

September 13, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Kay,

Thank you for taking the time to leave a 5-star review about you existing boiler installation and annual boiler servicing. It Is always a pleasure to have loyal customers returning year after year we look forward to working for you again soon

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Tom was brilliant nothing was too much for him he left the rooms clean and tidy I would recommend him anytime

Tom was brilliant nothing was too much for him he left everything clean and tidy I would recommend him to anyone

September 12, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Jim,

Thank you for leaving a 5-star review about the installation of your new designer radiators, its always a pleasure to work for you both.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Excellent work by Arlow Plumbing

Excellent work by Arlow Plumbing. Lovely to deal with, very efficient and reasonable price.

August 18, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Vincent,

Thank you for taking the time to leave your valued feed back regarding your recent Landlord gas boiler service and check, we are really pleased to hear your happy with the service and we will very much look forward to working for you again.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Arlowplumbing are thoroughly recommended!

Kerry’s office communication it’s brilliant.
Tom and engineering team were professional, knowledgeable and friendly, talked through boiler options and radiator options to ensure we made a good choice to suite house and budget.
I would thoroughly recommend Arlowplumbing for their reliable service.

August 9, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Debbie,

Thank you for taking the time to leave your valued feedback regarding your recent new worcester bosch gas boiler installation, we are really pleased to hear you were happy with the whole team and communication throughout your journy, we will very much look forward to working for you again in the future.

Kind regards
Arlow Plumbing and Heating

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