Arlow Plumbing & Heating Bridgwater Reviews 

422
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its efficiency and reliability. Many appreciate the professional, courteous, and friendly staff, who often go above and beyond. The customer service is frequently highlighted for its helpfulness and clear communication, ensuring a smooth and easy process. People consistently highlight the high quality of workmanship, with installations and services described as thorough and meticulous. Engineers frequently leave work areas immaculate, showing great attention to detail. Many consumers express strong recommendations, planning to continue using the company due to consistently positive experiences.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently highlighting the helpfulness,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Quality

People report positive experiences with quality, consistently praising the high standard of work and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve completed our annual service today. So many plus points. 1. Booking the service exemplary- Kerry is always so friendly and helpful. 2. Email reminders are most useful. 3. Steve arrived o... See more

Rated 5 out of 5 stars

Arlows have looked after all our plumbing, heating and boiler needs for years now, we wouldn’t use anyone else. Always totally delighted with their work, usually preventative through annual servicing... See more

Rated 5 out of 5 stars

As always, a quick, efficient boiler service and radiator check. Everything spotless after work was completed. Cheerful and happy, our service engineer (plumber) was polite and presentable. Always ha... See more

Rated 5 out of 5 stars

Arlow Plumbing & Heating installed a new boiler and CH systems for me 5 years ago. They couldn't have been more helpful then, doing the work around other building work we were having done. They've ser... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Installation Service

Written by the company

Arlow Plumbing & Heating provide a range of Plumbing & Heating services in and around Bridgwater, Taunton and the surrounding areas of Somerset. We are Gas Safe Registered experts who pride ourselves in our attention to detail in all jobs we carry out. Just some of the services we provide include: Landlord Gas Safety Certificates, Boiler Servicing, Boiler Breakdown Assistance, Boiler Installation, Central Heating Power Flushing, Renewable energies, Full Bathroom Installations, Wet Room Installations and Underfloor Heating Installations. Get in touch today with one of our friendly team who will be happy to provide you with a free no obligation quotation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

422 reviews

5-star
4-star
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1-star

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4.9

All reviews

(422)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality service

The installation team were very helpful and professional. The standard of work was excellent, as was their cleanliness. Overall a hassle free service from survey to finish.

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

Arlow Plumbing are just a great team of professionals

Arlow Plumbing are just a great, reliable team of professionals. Following some significant central heating work, which they did a really great job of we now use them to service our heating system annually. From experience, finding the 'right' people these days who you can trust to do a good job is a challenge, however we're really happy with Arrow plumbing and will continue to use/recommend them...

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

They advised us that annual service was…

They advised us that annual service was required and booked us in at a convenient time. Super service, thank you.

March 7, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Milo,

Thank you for leaving a welcome 5-star review about your recurring annual boiler service. We will very much look forward to seeing you again next year.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Always polite and helpful

Always polite and helpful. Been with Tom and his company for a lot of years Reliable, friendly and excellent service.

March 8, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Carol,

Thank you for taking the time to leave us a welcome 5-star review. You and Dave have been extremely loyal customers who I believe we have worked for now well over 10 years which is very much appreciated. As always it's a pleasure to work for you both and have you as part of our careplan.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Arlow we’re very helpful and explained…

Arlow we’re very helpful and explained everything
They are very easy to get hold of and always get back to you quickly
I would recommend them

February 21, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Eve,

Thank you for leaving your 5-star review about your recent works. Its always great to be recommended so thank you for this and we will very much look forward to seeing you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Great service

Great service, engineers both times very respectful and knowledgeable.

March 1, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Steve,

Thank you for leaving your 5-star review about your recent heating works. We are really pleased to hear you were happy with Steve and Tom our engineers and will look forward to seeing you again next time

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Amazing experience

Amazing service. well explained and fast service. Boiler serviced, flow checked, radiators checked and outside gas meter checked.100% recommend this company to use.

February 23, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Paulinouk,

Thank you for your 5-star review about your gas boiler and heating service, It's great to get recommendations so thank you fo rmentioning this. We will look forward to seeing you again next time :)

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Change of Kitchen Mixer Tap

Excellent, friendly and prompt service as always. Great company who I thoroughly recommend. Steve the plumber is friendly and always does a great job.

February 21, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Nick,

Thank you for your recent 5-star review, it is always great to hear such great feedback about our team from a loyal customer. We wil look forward to seeing you again at your new home.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

The whole process was professional

The whole process was professional, from the booking process to the service visit. The engineer as very pleasant and helpful. They also operate an efficient annual booking service. Will definitely use again.

February 15, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Kevin,

Thank you for taking the time to leave your 5-star review about your recent service. We will very much look forward to seeing you again next time.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Arlow Plumbing and Heating Boiler and Fire service.

Had boiler and fire serviced by Arlow Plumbing & Heating and can’t state how much I was impressed with the service I received and the quick response to coming out. The engineer, Steve was both professional and friendly throughout the visit. He explained everything he did and why, answering all my questions every step of the way. Not once did he try to confuse me and even eased my concerns over the system in the house. Very competitive prices with friendly and honest service, can recommend them fully for any work needed. I will use the in the future

February 3, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Dominic,

Thank you for leaving a welcome 5-star review about your recent gas boiler and fire serive. We will be sure to pass this on to our engineer and very much look forward to seeing you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Excellent Service

Prompt and friendly service. Very thorough and timely. Highly recommended.

January 27, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi D B,

Thank you for leaving your 5-star review about your recent works. We will very much look forward to seeing you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

I would 100% recommend

Excellent & friendly service. The company gave excellent communication prior to my appointment. The engineer turned up on time & was very professional & friendly. I would 100% recommend.

February 3, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

HI Matt,

Thank you for taking the time to leave us a welcome 5-star review. Its always fantastic to hear you are so happy with the your customer journey.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Great service

Always a pleasure having the boiler serviced. Great engineer. We have a platinum service plan, so we pay monthly and it takes away the pain of a yearly payment. Very pleased.

January 24, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Jane,

Thank you for your 5-star review regarding your recent platinum gas boiler service. We are always really pleased our engineers are making you feel at ease in your home and glad we are able to offer these plans which allow people to stay safe without the yearly one-off expense of the boiler service cost.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Very efficient service

Steve, our service man was on time, very efficient and thorough as well as being very pleasant!.
In addition, he gave me several very useful tips about boiler use during spells when the house is unoccupied.
I would thoroughly recommend recommend Arlow Heating and Plumbing.

February 1, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Michael,

Thank you for your 5-star review regarding your recent boiler service. We are always really pleased our engineers are performing to the expected high standard. We will look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Extremely pleased with the professional…

Extremely pleased with the professional service provided by Arlow, and diligent, friendly work carried out by Steve. Cannot fault any part of the service from booking the appointment, timely arrival, invoicing and payment method.
Would definitely recommend to anyone considering using Arlow Plumbing. Many thanks

January 25, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Dirk,

Thank you for your 5-star review about your boiler service. It's great to get feedback about the whole journey so thank you for this, this will be passed across to the team.

Kind regards
Arlow Plumbing and Heating

Rated 5 out of 5 stars

Boiler and pipework moved to a new…

Boiler and pipework moved to a new location. Prompt service to a high standard and very professional workforce, highly recommend

January 16, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Pat,

Thank you for your recent review, we were really pleased to be able to help you with this one and we look forward to seeing you again for your boiler service.

Kind regards
Arlow Plumbing and Heating Ltd

Rated 5 out of 5 stars

Excellent service 👍

Easy to contact very helpful on the phone, came out same day for quote and fitted new boiler the following week!! First class fitter neat and tidy very professional. Good price.

January 10, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Paul,

Thank you for your recent review, its always great to hear your happy with the service as we aim to be as responsive as possible during the winter periods for new boiler installations. We will very much look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating Ltd

Rated 5 out of 5 stars

Prompt and Professional

I have just had a new boiler installed at a competitive price. Tom and all the staff Involved were very professional and friendly. The service was first class, I would highly recommend this company for anyone looking for a reliable plumbing company.

January 9, 2023
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Jennifer,

Thank you for your recent review, we were really pleased to be able to offer you a competitive cost for your new worcester bosch boiler installation. We will very much look forward to working for you again soon.

Kind regards
Arlow Plumbing and Heating Ltd

Rated 5 out of 5 stars

Friendly and efficient

Excellent service, very efficient and friendly at a very competitive cost, they are the best I have found in the Bridgwater area.

December 29, 2022
Unprompted review
Arlow Plumbing & Heating Bridgwater logo

Reply from Arlow Plumbing & Heating Bridgwater

Hi Jon,

Thank you for your recent 5-star review. We are very pleased to hear this and will look forward to seeing you again soon.

Kind regards
Arlow Plumbing and Heating

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