ARNE - L1 Peters Lane Reviews 

206
TrustScore 5 out of 5

4.8

Peter's Lane, L1 Liverpool, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Love the set out of the store, clothes are easy to find and plenty of helpful staff to check if other sizes in stock. Clothes are fantastic quality and last, especially for my teenage son. All staff &... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and staff so helpful. Ordered on Saturday after 5pm and received my items on Sunday morning. Amazing service 👍 Great clothing and good prices.

Company replied

Rated 5 out of 5 stars

Boss, always fast delivery. And amazing clothing. Fotoware is belter. No complaints what so ever! Bob on!

Company replied

Rated 5 out of 5 stars

I have ordered quite a few times, this time the order got lost, not ARNE fault however their responsibility. Now when things do go wrong its usually when the business can perform to create a good cust... See more

Company replied


Company details

  1. Clothing Store
  2. Activewear Store

Written by the company

Focused on creating high-quality, minimal, and well-fitted essentials since 2018. Built from the ground up, we aim to provide a clean aesthetic, signature two-piece styles, and growing footwear range. What started as a small, passion-driven project has evolved into a community-led brand committed to constant improvement and timeless design. Less is more.


Contact info

  • Peter's Lane, L1, Liverpool, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(206)

3,724 reviews in the last 12 months

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Rated 5 out of 5 stars

Very first time in your store with…

Very first time in your store with purchases of 4 items at £180.

Really quality and great value for Money.

The shop in Liverpool one was a pleasant experience with excellent service and assistance from the staff.

Well done team Arne.

April 4, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Alex,

Thank you for your wonderful review!

We’re delighted to hear that your first visit to our Liverpool store was such a positive experience and that you’re happy with your purchases. We’ll be sure to pass your kind words on to the team, they’ll be so happy to hear your feedback!

Rated 5 out of 5 stars

Thanks Arne

Thanks Arne! I buy for my daughter currently who is 13. Just just bought the sage leggings and bra top which is amazingly soft and looks amazing on her. She also bought the grey zip up hoody. We will be back soon! Hoping for some nice shorts sets for holiday! Fabulous quality products and love the very discreet emblem. I think the quality vs the cost is amazing and I hope you start doing teenager boys? Not explored if you do as yet but from the girls in the family, thanks! ☺️

April 4, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Victoria,

Thank you so much for your lovely review!

We’re so pleased to hear your daughter is enjoying her items. It’s great to know the quality and design are hitting the mark, and we love that you appreciate the discreet emblem too!

We’ll be sure to pass on your suggestion about teenage boys’ items as feedback like this is really helpful. We look forward to welcoming you back soon for more holiday picks! ☺️

ARNE

Rated 5 out of 5 stars
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Dave,

Thank you for your wonderful review!

We’re delighted to hear that you found ordering quick and easy, and that your delivery arrived on time. It’s great to know you’re enjoying the quality, style, and versatility of our clothes too. We really appreciate your support!

Rated 5 out of 5 stars

Got a discount voucher to use from Arne…

Got a discount voucher to use from Arne plus had a voucher also used on a pair of golf shorts which were very comfortable and great fitting would buy again.

April 1, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Ian,

Thank you for your review!

We’re glad to hear you enjoyed using your vouchers and that the golf shorts fit comfortably. We look forward to welcoming you back for your next purchase!

Rated 5 out of 5 stars

It was a gift for my grandson

It was a gift for my grandson. He likes the quality of your clothing and the range available.

April 3, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Isabel,

Thank you for your lovely review!

We’re so pleased to hear your grandson enjoys the quality and range of our clothing. We hope he continues to love his new items!

Rated 5 out of 5 stars

We are very pleased with the Service we…

We are very pleased with the Service we have received from your company. We needed to send our first order back for a replacement. All was done professionally, quickly and with no problems whatsoever. The product is excellent and we are very happy with every bit of our dealings with your company. Brilliant, we will recommend

April 2, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Ann,

Thank you so much for your kind words!

We’re delighted to hear that your replacement order was handled smoothly and that you’re happy with both the product and our service. It means a lot that you would recommend us, we really appreciate it and look forward to welcoming you back soon!

Rated 5 out of 5 stars

Shop a lot online at arne

Shop a lot online at arne, was nice to go into the shop in Liverpool when visiting the area,
Friendly helpful staff

April 4, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Melanie,

Thank you for your lovely review!

We’re so glad you enjoyed visiting our Liverpool store and that the team made you feel welcome. We hope to see you again next time you’re in the area!

Rated 5 out of 5 stars

Great experience

Visited the Liverpool store today, it was super busy but the staff were so helpful & couldn’t do enough for me. Very friendly customer arrived! I usually just buy for my husband but with the help of a lovely young girl I ended up purchasing a set for myself. Really enjoyed the experience.

April 4, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Jess,

Thank you so much for your lovely review!

We’re so glad you had a great experience in our Liverpool store, especially with how busy it was. It’s great to hear the team were so helpful and made you feel welcome.

Even better that you treated yourself this time too, we love that! We’ll be sure to pass your kind words on to the team.

We hope to see you again soon 😊

ARNE

Rated 5 out of 5 stars

Great service from all in Arne today…

Great service from all in Arne today best store in the city !!!

April 4, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Thank you for taking the time to leave us a review Paul, we truly appreciate it.

We're so glad you had a great experience in our Liverpool store, we will be sure to pass on your comments to the team.

We hope to welcome you back in store soon!

Rated 5 out of 5 stars

Saturday Shopping

Visit your store today in St Peter’s Lane Liverpool
Great service
Staff very helpful
Lovely shop

April 4, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Thank you for taking the time to leave us such a kind review.

We’re really pleased to hear you had a great experience in our Liverpool store, we will be sure to pass your comments onto the team!

We really appreciate your continued support and hope to see you in store again very soon.

Rated 5 out of 5 stars

Had to exchange a pair of jeans for…

Had to exchange a pair of jeans for another size assistant was really helpful your petite size is perfect

April 2, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hi Sandra,

Thank you for coming to visit us at our Liverpool store, we're so happy to hear the team could assist you. We will be sure to pass on your kind comments to our team!

We truly appreciate you taking the time to leave us a review and hope to see you again in the near future!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

April 3, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Thank you for taking the time to leave us a review Amina, we really appreciate it.

We're so glad our team were able to assist you.

We hope to welcome you back to our Liverpool store in the near future!

Rated 5 out of 5 stars

Always a fantastic experience at Arne…

Always a fantastic experience at Arne store! The layout let's you actually see the clothes, the staff can never do enough to help and advise you. Amazing work guys!

April 3, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey David,

Thank you for coming to visit us at our Liverpool store, your continued support really means a lot to us. We will be sure to pass on your kind comments to our team!

We truly appreciate you taking the time to leave us a review and hope to see you again in the near future!

Rated 5 out of 5 stars

Amazing service in store

Amazing service in store, perfect advice, kind and welcoming. Quick delivery no messing about or hidden fees. Perfect.

April 1, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Thank you for your kind words Leyton.

We’re really pleased to hear you had a great experience in our Liverpool store, we will be sure to pass your comments onto the team!

We really appreciate your continued support and hope to see you in store again very soon.

Rated 5 out of 5 stars

Lovely quality comfy and fast free next…

Lovely quality comfy and fast free next day delivery will be buying again

April 3, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Kevin,

Thanks so much for your review!

We’re really glad you’re happy with the quality and comfort, and that the delivery hit the mark too. Hope to hear from you again soon!

Rated 1 out of 5 stars

Customer care zero

Tried a tracksuit on and couldn't be bothered to get back undressed just wanted to keep clothes on so walked to the till to pay for the clothes on my back only to be told I wasn't allowed to buy the clothes unless I took off, I asked the girl was she joking and she said no and said the management wouldn't allow her to serve me otherwise.
Then the next week took a tracksuit back that had been bought for me for xmas but was wrong size and because it had gone over the time for returns they would not allow me to swap for the same tracking the correct size.
Also bought two jackets and two separate occasions and both jackets have had a hole in the pockets.
Poor quality clothing and poor customer care.
Will not be going back to shop at this store again

March 26, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Jonny,

We’re very sorry to hear about your experience and completely understand your frustration. This is not the standard we aim for, and we’d like to look into this in more detail to understand what went wrong with your orders and in store experience.

Please could you respond to the TrustPilot information request or contact our team at customercare@arneclo.com with your order details so we can investigate further and work toward a resolution?

We really appreciate your feedback and the opportunity to make things right.

ARNE

Rated 5 out of 5 stars

Ordered Saturday from Liverpool store…

Ordered Saturday from Liverpool store as sizes needed were unavailable. Received delivery Sunday (free delivery) quality of clothes are great. Happy teenager, happy Mum. Will buy from here again soon. Girl at store and security guard helpful and friendly too. Thank You 🤩

March 28, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey there,

Thanks so much for your lovely review!

We’re really glad your order arrived quickly and that both of you are happy with the clothes. It’s great to hear our team in store made a positive impression too.

We look forward to welcoming you back again soon!

Rated 4 out of 5 stars

Staff mostly helpful on shop floor -the…

Staff mostly helpful on shop floor -the clothing is great, love that you do different leg length sizes

March 28, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Thank you for taking the time to leave us such a kind review Jill.

We're so happy to hear our staff were able to assist you in store and you love our products!

We truly appreciate you visiting us and we hope to see you again soon!

Rated 5 out of 5 stars

Excellent Customer Service

The customer service was excellent. The store can be a little strange with only a few sizes of each item on the shelves, however do let that put you off. The staff are excellent and more than happy to search the drawers and stock room for your size. And if they don’t have your size in the colour you want, they will bring out the colours they have available in that style.
Brilliant customer service!

March 28, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Thank you for your great feedback Paul.

We’re really pleased to hear you had a positive experience in our Liverpool store and that our team was so helpful, we’ll be sure to pass your kind words on!

We truly appreciate your support and hope to see you in store again soon.

Rated 5 out of 5 stars

Great staff

Great staff, very helpful, knowledgeable and so friendly. We are wheelchair users and the staff made us feel so welcoming. The clothes were great quality and price

March 25, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Stephen,

Thank you so much for your kind words! We’re really glad our team made you feel welcome and looked after, that means a lot. Great to hear you’re happy with the quality and price too 😊

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