ARNE - L1 Peters Lane Reviews 

206
TrustScore 5 out of 5

4.8

Peter's Lane, L1 Liverpool, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Love the set out of the store, clothes are easy to find and plenty of helpful staff to check if other sizes in stock. Clothes are fantastic quality and last, especially for my teenage son. All staff &... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and staff so helpful. Ordered on Saturday after 5pm and received my items on Sunday morning. Amazing service 👍 Great clothing and good prices.

Company replied

Rated 5 out of 5 stars

Boss, always fast delivery. And amazing clothing. Fotoware is belter. No complaints what so ever! Bob on!

Company replied

Rated 5 out of 5 stars

I have ordered quite a few times, this time the order got lost, not ARNE fault however their responsibility. Now when things do go wrong its usually when the business can perform to create a good cust... See more

Company replied


Company details

  1. Clothing Store
  2. Activewear Store

Written by the company

Focused on creating high-quality, minimal, and well-fitted essentials since 2018. Built from the ground up, we aim to provide a clean aesthetic, signature two-piece styles, and growing footwear range. What started as a small, passion-driven project has evolved into a community-led brand committed to constant improvement and timeless design. Less is more.


Contact info

  • Peter's Lane, L1, Liverpool, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(206)

3,724 reviews in the last 12 months

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Rated 5 out of 5 stars

Got a pair of runners amazing quality…

Got a pair of runners amazing quality well worth the money, fast delivery only took 3 days to arrive, definitely shop here again 😀

March 25, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Hey Sarah,

Thanks so much! Glad you’re loving the runners and that they arrived quickly, really appreciate the support and look forward to your next order 😀

Rated 5 out of 5 stars

Fantastic quality jacket

Fantastic quality jacket, excellent customer services and fast delivery.

March 15, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Hey there,

Thank you! We’re so glad you’re happy with the jacket, our service, and the delivery, it means a lot! Hope to hear from you again soon!

Rated 5 out of 5 stars

High quality with fast delivery

High quality with fast delivery

March 23, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Hey there,

Thanks for the great feedback! Glad you’re happy with the quality and delivery, we really appreciate it 😊

Rated 4 out of 5 stars

Updated Review: Arne provided a prompt resolution

Please do yourself a favour and do not buy from this company.

Their products are extreemely poor quality and their customer service is horrendous.

I bought a pair of Arne jeans little over 6 months ago and the fabric is "breaking" after wearing them about 10 - 12 times.

When I contacted customer service to ask them if they can repair / find a solution, I was fobbed of cause it's a little over 6 months, and their warranty is 6 months.

Don't ever make the mistake of getting anything from Arne.

Update: Lucille from Arne reached out immediately after this review with an email assuring me an investigation into what went wrong.

She also offered me a replacement or refund as a repair service is not available. I accepted the replacement as its more than what I originally asked for, which was to repair my jeans.

Based on the swift action and resolution, I will certainly give Arne the points they deserve.

My only feedback to Lucille was that the customer service folks I originally communicated with should have showed the same level of action and empathy that she provided versus "just following the rules". Lucille was great and I will order from Arne again primarily because of the prompt action and resolution, which is rare to see and experience.

March 19, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Thank you for taking the time to leave a review. We’re very sorry to hear about your experience and apologise that your initial contact with us didn’t meet the standard you, or we, expect.

We’ve reached back out to you to follow up and see if we can help find a resolution to this matter. Your feedback is extremely important, and we want to make things right.

Please get in touch with us directly so we can discuss the best way to assist you.

Rated 4 out of 5 stars

Bought a top for my son’s birthday

Bought a top for my son’s birthday. Really good quality and was a perfect fit. Made up with my purchase . Only criticism of the shop would be that there was hardly any ladies clothes and where they are placed feels out of the way .

March 15, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Thank you for your feedback!

We’re delighted to hear that the top was a perfect fit and that you’re happy with your purchase. We also appreciate your constructive comment regarding the women's’ section and its placement, we’ll take this on board as we continue to improve our store layout and selection.

Thanks again for sharing your experience, and we hope to see you in store again soon!

Rated 5 out of 5 stars

Fantastic store very helpful

Fantastic store very helpful. Staff

March 17, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Thank you so much for the lovely words, this is exactly the kind of feedback we love to hear! We hope to see you back very soon.

Rated 4 out of 5 stars

Lovely store and friendly staff

Loved visiting the physical store. Wasn’t too busy but had to wait a long time for an item to be delivered from the stock room. Till staff were excellent and store appearance was great.

March 14, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Thank you for your kind review! We’re so pleased to hear you enjoyed visiting the store and that our team made a great impression, it's wonderful to know the staff and store presentation stood out to you.

We’re sorry to hear about the delay in retrieving your item from the stock room, and we appreciate you bringing this to our attention. We’ll be sure to share your feedback with the team so we can work on improving wait times.

We hope to welcome you back again soon!

Rated 5 out of 5 stars

The staff are so friendly and helpful…

The staff are so friendly and helpful to help you find what you’re looking for

March 14, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Thank you so much for the lovely words, it's great to hear feedback like this! We hope to see you back very soon.

Rated 5 out of 5 stars

Great customer service and fantastic…

Great customer service and fantastic quality trainers

March 13, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Hey Jeannie,

Thanks so much for your feedback! We're glad you love the quality of the trainers and had a great experience with our team.

Rated 5 out of 5 stars

A brilliant experience

A brilliant experience. Excellent service. And the quality of the clothes is spot on!

March 14, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Hey there,

Thank you! We're so glad you had a great time in store and that our staff made your visit special.

Rated 5 out of 5 stars

Lovely as always

Lovely as always. Even had a coffee and pastry. Great vibes , lovely friendly staff. Well done Arne !

March 14, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Hey Karen,

We really appreciate your feedback! 😊 It’s wonderful to hear you enjoyed the atmosphere and the team made you feel welcome. Hope to have you again soon!

Rated 5 out of 5 stars

Brilliant quality

Brilliant quality. Good value for money, love the shop in Liverpool.

March 14, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Hey John,

Thank you for the fantastic review! We're so glad you love the quality and value, and that you enjoy visiting our Liverpool shop.

Rated 5 out of 5 stars

Great service

Great service , it was not too much trouble when we asked for 2 different sizes. Lovely young man was happy to help

March 13, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Hey Lesley,

Thank you for your lovely review! 😊 We're really pleased to hear you had a great experience and that our team member was happy to help with the different sizes. We appreciate your support!

Rated 5 out of 5 stars

My second visit to the store

My second visit to the store, although I also shop online. Great in-store range and the quality is exceptional. Staff are helpful and friendly.

March 13, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Thank you so much for your kind words! We’re so happy to hear that you enjoyed your visit and found both our in-store range and quality exceptional. Our team always aims to provide helpful and friendly service, so your feedback means a lot. We look forward to welcoming you back soon, whether in-store or online!

Rated 5 out of 5 stars

It was my first time in the store…

It was my first time in the store looking for something for my son. The staff were helpful and friendly and not overwhelming which, I appreciated.

March 12, 2026
Unprompted review
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Reply from ARNE - L1 Peters Lane

Hey,

Thank you for sharing, really pleased your first visit was a positive one and that the staff made it easy, we'll pass this onto them!

Rated 5 out of 5 stars

ARNE absolute quality all round

Brilliant clothing from ARNE,have bought quite a few items now and the quality of products are amazing for very reasonable prices.Ive shopped in the Liverpool store a few times and staff are really friendly and so helpful,keep up the good work

March 11, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Hey Paul,

Really appreciate you coming back to shop with us. Great to hear you’re pleased with the quality and pricing, and we’ll be sure to pass your kind words on to the Liverpool store team.

Rated 5 out of 5 stars

Arne hoodies.

Bought 4 hoodies online, three separate orders all late in the evening and all three orders were delivered the next day, fantastic service. The two interlock jersey hoodies in sage and taupe are absolutely beautiful and very reasonably priced. I am very impressed with this company.

March 11, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Thank you for the fantastic review! We're really pleased to hear that all three of your orders arrived the very next day and that you're enjoying the Hoodies.

It’s great to know you’re happy with both the quality and value. We truly appreciate your support and your kind words about the brand!

Rated 5 out of 5 stars

Excellent selection from trainers to…

Excellent selection from trainers to jackets.. all reasonable prices for the quality you get.. I’ve been twice in a couple of weeks for tee shirts, trousers and jackets. And my lad bought me a pair of trainers for my birthday.. he said which ones do you want I said any, I liked them all.

March 9, 2026
Unprompted review
ARNE - L1 Peters Lane logo

Reply from ARNE - L1 Peters Lane

Thank you for your fantastic review! We're delighted to hear you've enjoyed shopping with us, and that your birthday gift was a hit!

We really appreciate your support and look forward to welcoming you back again soon.

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