I woke up this morning to find £43 taken from my account and a welcome email as a gold member. Ive never heard of this website before and I never signed up for it and i certainly wouldnt pay £43 to be... See more
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See what reviewers are saying
I am so pleased with the service I received from Daisy, so efficient and quick response and she has provided me with a peace of mind by ensuring me that my account will be cancelled and also processe... See more
I give 5 stars solely because of the support. Excellent service and politeness, they only talk about the matter and helped me incredibly. Personally I want to thank Alero who helped me solve my proble... See more
I like how he answered all my questions and stayed with me until the end. It was unfortunate that the issue I had wasn't able to be resolved, however I understand that it wasn't within his capabilitie... See more
4.0
Great
506 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I made sure that this team helps their…
I made sure that this team helps their customers at any time and with any problem ❤️ Today, they helped me to solve my problem with the bill
That you ❤️
October 1, 2025
Unprompted review
Your prompt response to concerns is…
Your prompt response to concerns is impressive. The team is always available to assist and advise on the experience. Good work
September 21, 2025
Unprompted review
Great communication
September 18, 2025
Unprompted review
My request was fulfilled in a timely…
My request was fulfilled in a timely manner and I’m very happy with that, thank you
September 5, 2025
Unprompted review
The response time and attention
The response time and attention, very good.
September 1, 2025
Unprompted review
Fast answer and great communication
Fast answer and great communication
September 1, 2025
Unprompted review
They contacted me very quickly and…
They contacted me very quickly and helped me solve the problem
August 30, 2025
Unprompted review
Scammers deducting monies without my…
Scammers deducting monies without my consent
No intention of refunding my monies
Keep sending emails requesting me to remove my review.
People be aware of this scam
August 28, 2025
Unprompted review
Refund of money deducted to my bank account
Due to uncertain promos i followed affiliated to Shein, your club was assigned to me to make payment for some items to be delivered to me which i find it unauthorized by your company. I would be glad and appreciative if the money can be refunded. Thanks Eugene for personally handling my issue with great concern. I truly appreciate the help you are giving me.
August 15, 2025
Unprompted review
The prompt and professional response…
The prompt and professional response from the team.
August 11, 2025
Unprompted review
Thankful for the quick response and…
Thankful for the quick response and feedback.
August 9, 2025
Unprompted review
…refund still pending
I was told ı”d get my money back but still have not received it
August 2, 2025
Unprompted review
Issue has been resolved and support of…
Issue has been resolved and support of escalation team was helpful
August 1, 2025
Unprompted review
This company took money off my account…
This company took money off my account after advertising they were selling Shien clothing on FB. The advertisement is fake you do not receive Shien clothing instead they sign you up to Aromascent.club who I have never heard about or wanted to be apart of. I flagged as fraud straight away but havnt refunded my money or sent any shien clothing. SCAM card blocked and fraud informed.
Two months later still no refund or clothes from shien were ever sent. Beware of scammers on FB. A fake way of trying ti get you to sign up for companies you have never heard of. I don't know who this company is.
July 19, 2025
Unprompted review
I did not applied for a membership to…
I did not applied for a membership to your company but i was charged for it. I hope you can send back the money that you charged me. Thanks! But even though this happened your support team gave me a great experience because they help me fast as i expected. Thank you
July 26, 2025
Unprompted review
Didn’t want subscription
Didn’t want subscription. They canceled when I asked.
July 26, 2025
Unprompted review
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