I woke up this morning to find £43 taken from my account and a welcome email as a gold member. Ive never heard of this website before and I never signed up for it and i certainly wouldnt pay £43 to be... See more
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See what reviewers are saying
I am so pleased with the service I received from Daisy, so efficient and quick response and she has provided me with a peace of mind by ensuring me that my account will be cancelled and also processe... See more
I give 5 stars solely because of the support. Excellent service and politeness, they only talk about the matter and helped me incredibly. Personally I want to thank Alero who helped me solve my proble... See more
I like how he answered all my questions and stayed with me until the end. It was unfortunate that the issue I had wasn't able to be resolved, however I understand that it wasn't within his capabilitie... See more
Hasn’t replied to negative reviews
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I was helped
The swift manner in which you addressed…
The swift manner in which you addressed my situation.
Refund my money.
You purchased things without my permission. That is fraud. Please return my money ASAP!
I woke up this morning to find £43…
I woke up this morning to find £43 taken from my account and a welcome email as a gold member. Ive never heard of this website before and I never signed up for it and i certainly wouldnt pay £43 to become a member. i have no idea how they got my email or managed to take a payment out my account. Ive cancelled the membership and I've now moved all my money into a savings account as im a bit worried they will take another payment. Ive also emailed them asking them to cancel the membership and refund the payment.
Please return my amount which you have deducted my debit card accidentally
Contacted by Diamond
Good experience
Thanx for yr prompt response I really…
Thanx for yr prompt response I really appreciated it but I stay in Africa and as a single mother it’s very difficult for me.I recommend this company to anyone because the way they handle my situation is very professional without blaming me for anything they are true professionals. Keep up the good work 🌹🌹🌹🌹🌹
Great service
Good escalation support- Paula
Very helpful suppotostaff
The support team reached out and I was helped with much satisfaction.
The products are great
Issue addressed customer service was great
Nicholas.
The company prioritize customers and…
The company prioritize customers and ensure that the customer is well satisfied, this side it sent Paula to help me with the refunds and this was because they understood that this might have caused any inconvenience in my life so I'm so grateful for Paula and the company
Very good customer service
The customer support worked quickly to resolve the matter I contacted them about. Thank you Kenny!
Diamon resolvió mi problema…
Diamon resolvió mi problema satisfactoriamente. Gracias
Cancelling subscription
Assistance was very helpful and very effective. Kenny was a pleasure to work with
Good escalation support by Paula
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