I placed my order mid July with an expected delivery date at the end of August. Around the time my item was due to be dispatched I tried to contact the seller to see if there was an updated delivery d... See more
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This order took extremely long to come. I ordered on July 13th, and was told it was meant to come between 17th August to 23rd August. When those days come, I had not heard any update on that day or th... See more
I ordered here last year Sept. 2025 but never came. I tried to reach out many times through email but no response, no action from the site who's letting this seller do they're scamming. And now you da... See more
I ordered a custom hoodie almost two months ago and have not received any sort of updates whatsoever. I have sent multiple emails and direct messages on Instagram and have not gotten any responses. I... See more
Company details
Written by the company
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Contact info
United Kingdom
- hello@artbyzakia.com
- artbyzakia.com
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I still haven’t received my order
I ordered a custom hoodie almost two…
I ordered a custom hoodie almost two months ago and have not received any sort of updates whatsoever. I have sent multiple emails and direct messages on Instagram and have not gotten any responses. I know that I am being deliberately ignored because your social media activity is very lively. You have stolen a lot of my money and as a Muslim you should be ASHAMED of yourself.
Good quality
It's really good quality, doubt it will tarnish1- however its really to resize even though its marketed as resizable so its a bit looser than i'd like it to be. I dont want to break it by forcing it to close more but it does not seem that fragile ( not taking any chances though)
Everything was perfect
Order wasnt sent
TRASH COMPANY
terrible service! never received my package. never received tracking. never received ANYTHING. contacted the company via email, Instagram DMs, and Instagram comments and I was IGNORED. trash customer service. trash company. will never again support, and currently disputing the charge with my credit card company. TRASH COMPANY.
Poor business strategy
Ordered for hoodie and customised chain since 10th of April for a birthday surprise and it is still not delivered and no response or explanation regarding the delay.
Absolutely disappointed
I haven’t received my order yet
I haven’t received my order yet . I ordered my daughter first eid dress on 8th of April just to get it before eid but I haven’t received it yet ruined my daughter’s first eid because I was excited and was waiting for the dress I kept messaging but got no response really bad service if you can’t give it on time then don’t take the bloody order.
Atrocious
Atrocious, won't send items ordered in 2nd April or respond to emails or give me a refund. I am looking to take legal action if no one contacts me soon. I don't know how people get away with these things
I got the letter ring
I got the letter ring. It is such a beautiful ring. It is also very light so you never notice it.
lacks communication
lacks communication, took weeks to arrive. didn’t respond to emails.
Worst costumer service I have ever…
Worst costumer service I have ever experienced. Placed my order a month ago and I still haven't received it. Sent the team countless emails with no response at all. Also haven't received my tracking number. Such a pity, because the products seem nice.
I ordered a name necklace it came…
I ordered a name necklace it came quicker then expected. love it haven't taken it off since. Thank you.
the necklace was perfect
the necklace was perfect, i absolutely love it! however it broke after a few weeks. im sure its no fault of artbyzakia - i was at the gym and didnt take it off. i got home after and realised it had a piece missing :(
Exceeded Expectations
She was able to put together a logo using what I had previously and transform it into something I could never imagine. I absolutely love how creative and unique her designs are. Her necklaces and other side of the business feel like such good quality for the price, exceeded expectations! I’m tempted to buy one for every member of the family as they make such meaningful gifts. Packaging was very strong meant that it came all in tact and it arrived quite quickly
Ordered from ArtByZakia a couple of…
Ordered from ArtByZakia a couple of times and each time it’s been something different. The quality is amazing and the whole process is so easy! Would highly recommend to all friends and family :)
I ordered a necklace and never received…
I ordered a necklace and never received it after multiple emails. And never received my money back!
Not recommending to anyone!
I ordered the envelope necklace waited the long stated time to find when my parcel arrived there was NO NECKLACE! I messaged and emailed the team and have still had no replies. Absolutely horrified at the service provided. The necklace was for my sister who lost her angel baby and to find that I gifted her an empty package was horrendous! And since have had no communication from the sender. Not happy at all!
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