I placed my order mid July with an expected delivery date at the end of August. Around the time my item was due to be dispatched I tried to contact the seller to see if there was an updated delivery d... See more
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This order took extremely long to come. I ordered on July 13th, and was told it was meant to come between 17th August to 23rd August. When those days come, I had not heard any update on that day or th... See more
I ordered here last year Sept. 2025 but never came. I tried to reach out many times through email but no response, no action from the site who's letting this seller do they're scamming. And now you da... See more
I ordered a custom hoodie almost two months ago and have not received any sort of updates whatsoever. I have sent multiple emails and direct messages on Instagram and have not gotten any responses. I... See more
Company details
Written by the company
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Contact info
United Kingdom
- hello@artbyzakia.com
- artbyzakia.com
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Hasn’t replied to negative reviews
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I have brought from them for the 3rd…
I have brought from them for the 3rd time now and have been so happy and pleased with all of my items so far. Love their jewellery and that they give a lifetime warranty with it too. My nephews loved their hoodies. Highly recommend. Will be buying all my Eid gifts from them!
No reply to emails
No reply to emails, ordered 23rd January 2022.
Still no necklace 7th March 2022
I ordered in 3 February and I received…
I ordered in 3 February and I received in 3 march
Ordered January and now it’s February n…
Ordered January and now it’s February n still hasn’t arrived
took forever to come
took forever to come , bought as birthday present but delayed came after 5 weeks . i wont recommend .disappointed
I didn’t get my package!
Long wait for the product as I needed…
Long wait for the product as I needed for a special occasion, but not keen with the product. Even the emails were delayed in replying back.
I haven’t received my item which i…
I haven’t received my item which i ordered nearly 2months ago but keep getting ‘review on purchase emails’ sens not making? waste of time ngl
Beautiful personalised necklace
I don’t usually leave reviews for products however, this is an exception. I found ArtbyZakia on tiktok and loved the entire page. I used the shop app to track my order and the process was fairly straight forward. The necklace I purchased was personalised so I knew it would take slightly longer in production. A couple weeks after I ordered, I had a few questions and found the artists email on the app. The response was quick and I appreciated the kind customer service. They kept me updated via email about delivery and any delays caused by the busy period. When I received my order it came in lovely packaging, including a cloth to clean the necklace. I would highly recommend having a look at all the different options she has. You can tell it was made with care, supporting small businesses is always great especially when they don’t fail to deliver!
I still havnt received my order and…
I still havnt received my order and have got no response on emails.
AVOID AT ALL COSTS!!!!
Placed an order of two items on 12/12/21 and did not receive it. I sent emails, texts, DM’s & posted comments on every platform & didn’t get a response for about a week. The only reason they responded to my email was because I stated I was taking legal action & emailed 12 times a day.
Their email said that they had noticed I had taken a dislike to their business so they had discarded my order and have given me a refund. They also said they’d include my personalised items in a clearance sale although I wouldn’t be able to purchase those specific products 😂😂.
I am very disappointed with the service…
I am very disappointed with the service I got.
I contacted several times about my order but I had no response and I still have not got my order.
I am very disappointed and will never recommend anyone to purchase from here.
I have also asked for a refund and still no reply.
Scam
Lmao 💩 company don’t buy from here, been 2 months and still haven’t received anything at all, on top of that she doesn’t respond to any emails or direct messages. Contacted my bank and got a refund. Seen her reviews and comments after purchasing and it looks like she’s scammed a lot of people as well so i hope her site is taken down permanently. Don’t waste your time guys.
Was really excited to received my order…
Was really excited to received my order but when I emailed 23 days later to ask about the progress, it was cancelled immediately by the seller with no further explanation.
Didn’t receive my order this is a scam
Worst website and fraud!!!!
Worst website and fraud!!!!!
Don't ever order from this website they'll take your money for their bloody needs poor people and never send you your items which gonna be fake like this owner👎🏻👎🏻
I never got my order
I am disappointed I want a refund and I…
I am disappointed I want a refund and I don’t want the item anymore.
awful awful company
Not worth the money
Was very dissatisfied with the quality of the product. I ordered two hidden engraved necklaces and the inside “engraving” was very slanted for both necklaces. I didn’t expect it to be so slanted that it was noticeable. When I reached out to the seller, the response was because of the product being “hand engraved” that it’s “not supposed to be perfect”. Then don’t promote your brand as high quality. How can a small business owner be so content in giving their customer such a response is beyond me. Will definitely not be purchasing from this shop again as I had planned to do so. I also ended up buying the product at a higher price as the seller only a couple days later after I placed my order ended up discounting it further anyways. Wasn’t worth the money I paid.
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