The mirror's design is nice, but the functionality falls short of expectations. It doesn’t work as I had hoped, and getting support from Poland HQ has been frustrating - responses take several days.... See more
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The logistic company delivered the box broken,with one corner visible strong damaged.They were in late,also.Bad logistic company. But.....Artforma has an very smart system for packing,is amazing p... See more
Poor communication over delivery. We weren’t sure about one parcel was lost or delayed. The traking notification was about 1 parcel instead of 3, so it wasn’t useful. The email response to our qu... See more
Company replied
The mirror was badly damaged. The phone numbers don't work. Barely got a response by mail, but nothing conclusive. Bad experience overall, and still don't have a resolution to my problem, hope I don... See more
Company replied
Company details
Information provided by various external sources
Societatea Foram, cunoscută sub brand -ul Artforma, este un producător de frunte de oglinzi cu iluminare LED în Europa. Imbunătățim în mod constant procesul producției și mulți ani de experiență în industrie sunt garanția produsului de cea mai bună calitate, cu posibilități de modificare practic nelimitate.
Contact info
Romania
- artforma.ro
3.3
Average
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Product looks and works exactly as in…
Product looks and works exactly as in the description.
February 21, 2024
The mirror was perfect
The mirror was perfect. The overall interaction was spotless. the only comments I have would be regarding the following facts:
- would be helpful to know the exact position of the cosmetic mirror, the distances from the edge of the main mirror;
- would be helpful to include screws for fixing the mirror to furniture (PAL, MDF)
February 6, 2024
The mirror is as expected
The mirror is as expected, nothing wrong. Safe package so the mirror has all the chances to arrive in one piece.
February 1, 2024
Everything went perfect
The mirror arrived in time, impeccable looking. I would definitely recommend Artforma!
January 10, 2024
good quality products
December 10, 2023
Excelent
The mirror is very beautiful and clear. It was very well packaged. We were very pleasantly impressed by the packaging and delivery. We like it very much.
November 27, 2023
Excelent
The quality of the mirror is very good and it was very well packaged. I am totally impressed by the how it was packed and shipped.....hope they will keep it like that. :)
Totally worth buying it :)
November 12, 2023
worst customer experiece ever
They have refused to send me summary for my order. After I asked clarify the order with specifications of the mirror they have told me the images on site are conclusive enough. In the end I have received in LED mirror with no tour-off possibility, with very poor materials, thin and already curved mirror, hook connection placed wrong ( therefore it hangs not parallel to the wall and sideways ).
Furthermore they refused to acknowledge the European 14 days return policy ........worst experience ever
October 27, 2023
Reply from Artforma
Dear Irina,
I appreciate you taking the time to share your feedback with us, and I sincerely apologize for the challenges you've encountered with your LED mirror purchase. I understand the importance of a positive customer experience, and I regret that we fell short of your expectations.
I'm truly sorry to hear about the issues with the absence of a switch, the perceived low-quality materials, and the challenges in mounting the mirror.
Please be aware that due to the personalized nature of our products and certain restrictions on our website, it may not always be possible to cancel orders or provide detailed descriptions once they have been processed. We do not hide this information and whatsmore we put this information twice while making an order with big, red letters to make sure that you check your order before pay.
Thank you for your understanding.
ARTFORMA TEAM
Happy with the quality and the time it…
Happy with the quality and the time it took to deliver.
October 6, 2023
Nice mirror, arrived in time, nicely packed
The company is not in Romania, I called them by phone, they gave me the details, the package arrived ok and was nicely packed. I gave 4 stars because the mounting of the mirror is not the best, but it does it's job.
October 10, 2023
Great service
Great customer support and fast shipping. Product is simply perfect. Love it.
October 8, 2023
I'm really impressed with the finishes
I'm really impressed with the finishes, top quality!
October 6, 2023
Very nice and quality!
September 28, 2023
Great products and on-time delivery.
August 23, 2023
Great product, excellent packing
They delivered the product sooner than initially estimated. Excellent packing of th mirror, it arrived intactly at the destination.
Very quality product and i noticed that the fixing accesories are also quality ones
August 5, 2023
The mirror has a defect…
The mirror has a defect in the left corner that can be only noticed once you plug it in and turn the light on, it caught my attention because on the same corner it had a second layer of plastic wrapped around it (I got pics to prove this). Clearly someone knew about it when delivered it. I installed it today, was very careful with it and I am very disappointed. Each time I use the mirror up my eye goes to that defect. Also the sound system that comes installed is a from a very low quality. For the money that I paid and what was delivered, I am very disappointed.
July 26, 2023
Reply from Artforma
Good morning,
We are very sorry for the situation that has arisen, but we see that you did not report this problem to us directly. Could you please contact us about this and send us some photos so that we can solve the problem together?
Best regards and have a nice day.
ARTFROMA TEAM
premium line mirror
I bought 2 premium line mirror.We are very satisfied.Artforma is defined : fairness, quality, seriousness and punctuality.Thank you , Artforma ❤
July 24, 2023
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