Arthauss Furniture Reviews 

Would have been 5 stars but base board had slight damage and hubby complained that screws all lumped together in one bag so had to measure to ensure correct ones used at each stage and the instructions were unclear

amazing product, fits perfectly with our 77inch tv

love it

Fast efficient service. End result (gloss Murphy bed) is fantastic especially with LED lights though why both sets for each shelf hasn’t a diffuser beats me! The instructions are not the easiest to follow- we got stuck on one area & wasted too much time on it. But so worth the perseverance.

From ordering and extra stuff the staff where great . Very honest. When I was putting the panels up ,I noticed the fixings where missing. I contacted them and in 5 minutes a response and parts ordered. Not arrived but was giving a time line. Will definitely order again as amazing.

Great furniture delivered on time easy to put together and looks fantastic on the wall.

5 star service and fantastic furnture. I bought a 3 draw cabinet to put inside my wardrobes, it fitted so well i fitted a second one . The wood match is incredible . The quality of the instructions were excellent and the delivery was spot on. one piece of advice. Use a rubber mallet to put it together, a normal hammer may dint the edging . highly highly recommend. They only cost a few pounds

Very easy service to order and delivery lads were good.
Wardrobe is decent quality and sturdy

Product arrived in the specified time frame and was made of pine wood as specified. Beyond this, the quality of manufacture was poor with pieces not lining up, pegs not fitting in pre-drilled holes causing splitting and the wood frame itself does appear flimsy. The problem is, there's nothing else on the market that looks any better. If only IKEA made these beds, the quality would be much better and everything would align correctly! Not sure if I would shop with Arthauss again.

Good quality piece of furniture for an excellent price. Easy ordering process and fair delivery timeframe and experience. One thing that can be improved is around the instructions and putting together the furniture. All of the screws, dowels and fixture pieces were mixed into one bag so we had to separate and count them. Some of the furniture pieces weren't pre-holed so required guesswork as to where to drill or screw. For the backboard we're not sure why screws were provided instead of nails, which would have been more straightforward. A bonus would have been for the drawers to be soft close. Fortunately we were able to take our time building the cabinet and the finish was really good.

Great quality. This is the third robe we have purchased.
Not difficult to assemble.

Everything was straight forward, the price was great and whole service, including delivery, outstanding.Would definietely use the company again and recommend it for others.Great job.Thank you.

The customer service from Arthauss Furniture is absolutely brilliant. They were really communicative and friendly, helping out above and beyond my expectations. The delivery was on schedule, within the time slot given and by two very friendly and efficient delivery men, despite it being a very early time in the day :) Thanks again, we will be recommending to others and returning when we next need anything!

The Baros TV Cabinet 270cm has completely elevated my living room. It’s sleek, sturdy, and adds such a modern, polished look to the space. The size and storage are spot‑on, and I’m genuinely thrilled with the quality.
On top of that, the supplier’s service was excellent—really helpful and efficient throughout. A brilliant 5‑star purchase!

When ordering it said said it would arrive between the 24/26 February but it arrived 16/4 so was a month after ordering.
I phoned and they said it could be earlier as they had the item in the warehouse but it didn’t.
I won’t order from them again as the warehouse wasn’t even that far from me.

Liked the look of the table in the photos but wow was even better when received and put together.
We did have a couple of issues but the company were very quick to respond when these were raised and everything sorted straight away.
We’ve got the unit in our living room and it looks brilliant - too good to hide away in a bedroom, wish we had room for another!
Thanks Arthauss for your fantastic service

The Frisk red sideboard unit was delivered with an incorrect end panel, meaning we have had a half-built piece of furniture whilst waiting for the correct part to be sent.

That has taken more than 6 weeks to arrive, and it is the WRONG COLOUR.

Failures from the suppliers and the retailer - AVOID this company unless you are willing to risk these types of situations.

Hi
The reason I’m giving this feedback because I have had bad experiences with their customer service departments. I have called kindly to deliver my order before the due date but they didn’t respond or give any update about delivery. They have received my item on the 11th of March and kept at their warehouse. It’s the 16th of March 2026 no response about any update. On the phone the customer service have mentioned that she will try to deliver the item but it seems she has lied and wants to deliver the item after 19th of March 2026. I have also mentioned it that our EID is on the 19th of March 2026. So if possible to deliver it before the date then I will be so happy so I can decorate my living room. My point is that there is not appreciation. I understand it that customers service has quick in answering calls but not keep the customers happy. I’m very sorry for giving this feedback.
I hope that this feedback will helped others and the company deliver people’s order on time or at their request. I have my order information I only give at their request for the company I ordered it from ( Arthauss Furniture order is almost ready for delivery. Please check your address)

Great communication and great floating tv unit that finishes a media wall off.

Order was delivered on time and with care. Quality is great and very easy to build with the instructions. Strong wardrobe. And great looking.

These guys are good, feel confident buying from them; I'll explain my experience from start to finish.

The Arthauss website is pretty easy to use and has a lot of information about their range of furniture. I was after a 'Murphy Bed' (fold down bed) and I was able to find a small variety of these less than usual items.

I asked questions via their on-line help and the 'bot' was helpful, but also messaged back and forth with a 'real person' who was very helpful. I ask a lot of questions, by the way, I'm a 'detail guy', and when buying something quite expensive you want to make sure you've got exactly what you want, especially if you're buying on line, I found Arthauss were very happy to discuss everything.

Ordering/payment was simple and I was kept in touch very well about delivery (which was on time, and via a really helpful efficient delivery service). Everything was there and in good shape because it's well packed.

I'm very happy with the bed I bought, it's not 'cheap' but it's very good quality, and there doesn't seem to be such a thing as a 'cheap' Murphy bed, they're all dear, and some cost less, but I chose mine because the information I was able to find via Arthauss made me confident that the quality was going to be very good, and indeed it was.

A couple of days after the delivery I received a personal call just to check the delivery had been to my satisfaction and to check that everything had arrived safely, nothing was missing or damaged, and I was very pleasantly surprised to find that this was the sole point of the call, not to try and cross sell me something (which is all too common nowadays.

Before going for a slightly cheaper option consider the quality and service, eventually these guys are very good value.