Arthur & Hamilton Limited Reviews 151

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location, often highlighting its convenience for walking to the city center and main attractions. Many people also commend the cleanliness of the facilities, including rooms, common areas, and bathrooms, frequently describing them as spotless and tidy. The quality of the accommodations, often noted as beautifully decorated and comfortable, also receives high marks, with some reviewers feeling right at home. Reviewers also appreciate the friendly and communicative staff, who are described as helpful and responsive. However, some customers mentioned that while the room and bathroom facilities were clean, the room itself could benefit from a makeover. Additionally, a few people noted that the entrance to the accommodation did not create the best first impression, despite the overall positive experience inside.

What people talk about most

Location

Users describe positive interactions with location, consistently highlighting its convenience. Many reviewers... See more

Facilities

Clients share positive opinions on facilities. Customers consistently praise the cleanliness and comfort of... See more

Quality

People report positive experiences with quality. Customers consistently praise the cleanliness and tidiness... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the hosts and owners... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment we arrived, we felt right at home. Check-in was simple with clear instructions, and the place was spotless.The area was quiet and peaceful, yet only a 10-minute drive to shops and rest... See more

Rated 5 out of 5 stars

Clean and tidy space, quick response by hosts, and walking distance from city centre! Wonderful location and cute and clean lodging! Highly recommend!

Rated 5 out of 5 stars

I had an amazing experience with the owner of the house. As he helped us to explore the surrounding, such a nice room it was as we sharing the room the prices were so reasonable and the bed was very c... See more

Rated 5 out of 5 stars

Lovely little place to stay, set up like a mini boutique hotel. Everything was really neat and tidy, kitchen and bathroom were spotless. Great internet connectivity I felt really comfortable there a... See more


Company details

  1. Property Management Company
  2. Property Investment
  3. Property Maintenance
  4. Real Estate Consultant
  5. Real Estate Rental Agency

Written by the company

We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent little overnight stay!!

Property was exactly as described, extremely neat and tidy and really good value - I was in town for a concert and the room was perfect for my overnight stay.
Would recommend and will be using them again if I’m in town!

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and good living…

Great service and good living experience overall, the owner has been polite and patient throughout the booking process, and continue to be kind for providing me free luggage transportation. Much much thanks!

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great little find

Great little find, comfy bed,

August 16, 2024
Unprompted review
Arthur & Hamilton Limited logo

Reply from Arthur & Hamilton Limited

Thank you, Donna! We’re so glad you enjoyed your stay and found the bed comfortable. We hope to welcome you back soon!

Rated 5 out of 5 stars

Lovely place to stay in Cardiff

Lovely place to stay in Cardiff, beautiful rooms, great communication with the company. Definitely recommend and will definitely stay again.

August 3, 2024
Unprompted review
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Reply from Arthur & Hamilton Limited

Thank you so much, Elizabeth! We’re thrilled to hear that you enjoyed your stay and found the rooms beautiful. We’re also glad that our communication met your expectations. Your recommendation means the world to us, and we look forward to welcoming you back soon!

Rated 5 out of 5 stars

This was an excellent experience with a…

This was an excellent experience with a touch of professionalism.

August 7, 2024
Unprompted review
Arthur & Hamilton Limited logo

Reply from Arthur & Hamilton Limited

Thank you, Oryiman! We’re delighted to hear that you had an excellent experience and appreciated our professionalism. We look forward to having the pleasure of welcoming you back in the future!

Rated 5 out of 5 stars

Was looking for a place to stay in…

Was looking for a place to stay in Cardiff and came across Hasan’s properties on AirBnB. Very clean, quick to answer, easy to check in and check out. Will definitely use Hasan’s places when I am back in Cardiff again.

August 6, 2024
Unprompted review
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Reply from Arthur & Hamilton Limited

Thank you so much for your kind words! We're thrilled that you had a positive experience with our property in Cardiff. It’s great to hear that everything from cleanliness to communication and check-in/check-out was to your satisfaction. We look forward to hosting you again on your next visit to Cardiff!

Rated 5 out of 5 stars

A wonderful place!

I was needing a place to stay on short notice in Cardiff and I was amazed by how lucky I was to stay here. The property was a clean gorgeous Victorian Terrace house with a shared kitchen and 2 shared bathrooms fitted with a modern shower. The solidly built structure had still retained its charming period features and was in a nice area with lots of ATMs and shops and nice restaurants and had a direct access by Bus to Cardiff City Centre. The landlord was friendly showing me the property on arrival and explained how the only rule was following the recycling guidelines of Cardiff. He added me to the WhatsApp group and I was informed of any necessary information about the property. It was a quiet place and when I did bump into the other tenants they were very nice and friendly. I can’t highly recommend this place enough!

August 2, 2024
Unprompted review
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Reply from Arthur & Hamilton Limited

Thank you so much, Mr. Maguire, for your detailed and thoughtful review! We're thrilled to hear that you enjoyed your stay in our property. It's wonderful to know that you appreciated the property's charm, cleanliness, and convenient location. We're also glad that our communication and the overall atmosphere met your expectations. Your high recommendation means a lot to us, and we would be delighted to welcome you back anytime you're in Cardiff.

Rated 5 out of 5 stars

Phenomenal

•Really clean and nice room‼️
•Everybody in the house is respectful and
quiet‼️
•Nice design and equipment in the room,
bathroom and kitchen‼️
•Looking forward to book it in the futur‼️
•Really worth his price‼️

August 13, 2024
Unprompted review
Arthur & Hamilton Limited logo

Reply from Arthur & Hamilton Limited

Thank you so much, Emir! We’re thrilled to hear that you enjoyed your stay and appreciated the cleanliness, design, and overall atmosphere of our property. It's great to know that you found the environment respectful and quiet. We look forward to welcoming you back in the future, and we're glad you felt it was worth the price!

Rated 4 out of 5 stars

Nice place

Bed was comfy and the facilities were nice. Good location in Cardiff as well

August 7, 2024
Unprompted review
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Reply from Arthur & Hamilton Limited

Thank you, Oliver! We're glad to hear that you found the bed comfortable and enjoyed the facilities. It's great to know you appreciated the location in Cardiff as well. We hope to welcome you back again soon!

Rated 5 out of 5 stars

The place is very clean and…

The place is very clean and comfortable.
The bed and other furniture in the room makes it cosy, and there is plenty of day light.
The place is easy to access.
Hasan has been very responsive host

August 4, 2024
Unprompted review
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Reply from Arthur & Hamilton Limited

Thank you, Hina! We're delighted that you found the place clean, comfortable, and cozy. It's great to hear that you appreciated the natural light and the accessibility of the property. We're also pleased that our responsiveness added to your positive experience. We hope to have the pleasure of hosting you again in the future!

Rated 5 out of 5 stars

Responsive

Responsive, efficient. my experience was great. I specifically got in touch with Hasan who is very honest and very responsive.

August 1, 2024
Unprompted review
Arthur & Hamilton Limited logo

Reply from Arthur & Hamilton Limited

Thank you, Mahmoud! We're thrilled to hear that you had a great experience. It's wonderful to know that our honesty and responsiveness made a positive impact. We appreciate your kind words and look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Really good communication from the host…

Really good communication from the host from start to finish. Very happy!

July 15, 2024
Unprompted review
Arthur & Hamilton Limited logo

Reply from Arthur & Hamilton Limited

Thank you for your feedback! We're glad to hear that you were happy with the communication from start to finish. It was a pleasure hosting you, and we hope to welcome you back soon!

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