Artis Opus Reviews 783

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the brushes, noting their exceptional performance and durability for miniature painting. Many consumers also highlight the efficient and fast delivery service, often receiving their orders well-packaged and in good time. However, some people were dissatisfied with aspects of the ordering process and pricing. Issues included unexpected customs fees for international shipments, unclear information regarding product components, and some feeling that certain items were overpriced. There were also occasional reports of delayed or untrackable international deliveries, and a few instances of brushes arriving with minor quality issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting the excellence of the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipment and... See more

Order

People report ambiguous experiences with order. While some customers praise quick delivery, well-packaged... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the products expensive, with some stating that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a No 2 S series brush. Fast shipping and packaged well. Quality of the brush is phenomenal, thoroughly enjoying using it (already basically replaced all of them). Great for any kind of brush... See more

Company replied

Rated 5 out of 5 stars

I've been lucky enough to order both in the UK and Canada and had my items arrived well packaged and in great time. I was amazed how speedily they arrived in Canada (Canada post suck) . Being awar... See more

Company replied

Rated 5 out of 5 stars

I purchased the Series S Brush Set Odyssey Edition for my partners birthday. The website was. Lear and easy to use and I felt well informed about what I was buying as well as shipping etc My partne... See more

Company replied

Rated 5 out of 5 stars

I received a great service from Artis Opus. The delivery time was very quick but the packaging was way over the top. My singular drybrush was wrapped in bubble wrap, which I can understand, and then p... See more

Company replied


Company details

  1. Hobby Store

Written by the company

The finest brushes for passionate artists, hand-crafted by artisans using true Kolinsky Sable. Artis Opus is dedicated to providing you with the ultimate painting experience, offering tools that meet the highest standards of performance and longevity. Our products are built to withstand the rigors of intensive use, allowing you to paint with confidence and precision for years to come.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very nice brushes

Very nice brushes. Like them

February 18, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

We really appreciate you taking the time to leave us your review.
Thank you.

Kind regards,
Joe.

Rated 5 out of 5 stars

Brushes ordered on Thursday evening…

Brushes ordered on Thursday evening about 10pm and arrived Saturday morning.

Can't say much more than that as the brushes speak for themselves in their quality.

February 20, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

We really appreciate you taking the time to leave us your review.
Thank you.

Kind regards,
Joe.

Rated 5 out of 5 stars

I have ordered from them twice now

I have ordered from them twice now, the first was a smooth experience, brushes arrived and have quickly become my favourite, easy to work with, always a have a nice point, they are my go to brushes and I really like the brush cleaner too, keeps the brushes clean and helps them handle the abuse of metallic paints and contrast pains.

Second experience is what I want to focus on though as it wasn’t smooth at all (user error) my address didn’t auto fill which led to my second order never arriving.

At the time I hadn’t realised my mistake, so after over a week of waiting I reached out to them. I got a same day reply within the hour by Connie, she looked into the issue, and quickly offered a resolution.

Despite the error being my fault Connie was super polite and profess and happy to send out the order again.

Such good service and a reminder as to why I will be ordering my brushes from them in the future. Sometimes it’s not just the prospect you are paying for but the service too and in this case it has been worth the extra.

March 16, 2026
Unprompted review
Artis Opus logo

Reply from Artis Opus

Hi there,

We really appreciate you taking the time to leave us your review.
Thank you.

Kind regards,
Joe.

Rated 5 out of 5 stars

Recommended all Round

Great delivery time. Really nice set that shouts quality as soon as the brush box presents itself. Lovely brushes. Used them for a few months since I actually recieved them but I woudnt use other brushes now. Perfect for miniature painting. 👍

November 24, 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for taking the time to leave us your review.
We really appreciate.

Kind regards,
Joe.

Rated 5 out of 5 stars

amazing brush

February 20, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

We really appreciate you taking the time to leave us your review.
Thank you.

Kind regards,
Joe.

Rated 5 out of 5 stars

Excellent brushes

February 19, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for taking the time to leave us your review.
We really appreciate.

Kind regards,
Joe.

Rated 5 out of 5 stars

Royal mail were bit slow with delivery…

Royal mail were bit slow with delivery and this was a birthday present.
Spoke with Luke who was a star - he reordered item - I got it next day.
Then I just returned the original item.
Bish bash bosh done with ease.
Thank you Luke 😌

February 12, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you so much for taking the time to leave us your review. We really do appreciate it. I'll be sure to pass this praise on to Luke too.

Kind regards,
Joe.

Rated 5 out of 5 stars

Sponsorship

Artis Opus sponsors my Warhammer events with amazing prize support. Love you guys!!!!

February 18, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for your review. We really do appreciate it.

Kind regards,
Joe.

Rated 5 out of 5 stars

Two trial brushes, will be back for more...

I ordered two brushes, they arrived quickly and were well packaged. I tried them out that night and finished a model I had previously base coated. I must say the Series S are great quality brushes. They both held a good volume of paint and the tips were very fine. I am happy with the whole transaction.

February 15, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

We really appreciate that you've taken the time to leave us your review. Thank you.

Kind regards,
Joe.

Rated 5 out of 5 stars

Love these brushes

Love these brushes, always delivered quickly

January 27, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for taking the time to leave us your review. We really do appreciate it.

Kind regards,
Joe.

Rated 5 out of 5 stars

perfect and high quality

February 9, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for taking the time to leave us your review. We really do appreciate it.

Kind regards,
Joe.

Rated 5 out of 5 stars

Highly Recommend

Ordered a No 2 S series brush. Fast shipping and packaged well. Quality of the brush is phenomenal, thoroughly enjoying using it (already basically replaced all of them). Great for any kind of brush work you'll need, holds shape and tip exceptionally well. Overall 10/10 experience, will be looking into more brushes.

February 9, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for taking the time to leave us your review. We really do appreciate it.

Kind regards,
Joe.

Rated 1 out of 5 stars
Artis Opus logo

Reply from Artis Opus

Hi there,

I apologise that your order was subject to additional customs fees. These are not imposed by ourselves but instead by your local customs office.

In order to make these fees as clear as possible, we include this information on every product page under the shipping and returns section.

While we cannot offer any assistance with these fees directly, we are always happy to refund the UK VAT on international orders.

To request this, just drop us an email to support@artis-opus.com and we process this for you.

Kind regards,
Joe.

Rated 2 out of 5 stars

way too expensive.

way too expensive.
No Artis Opus logo printed on it.

January 12, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

I apologise that you've been facing these issues with your order.

Would it be possible to request an email to support@artis-opus.com, this will allow us to look into this further for you.

Kind regards,
Joe.

Rated 5 out of 5 stars

This was for my son-in-law (in France)…

This was for my son-in-law (in France) and delivery was arranged efficiently with no hic-cups, which is often not the case. He was delighted with the product. Thank you Artis Opus!

January 26, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you so much for taking the time to leave us your review.
We really appreciate it.

Kind regards,
Joe.

Rated 5 out of 5 stars

Great Products

My brush arrived is good condition with fast shipping. Packahibg was very minimal, but it held up.

January 27, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for leaving us your review,
We really appreciate it.

Kind regards,
Joe.

Rated 4 out of 5 stars

Prompt delivery

Prompt delivery - product well packaged

January 20, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for leaving us your review,
We really appreciate it.

Kind regards,
Joe.

Rated 5 out of 5 stars

Great sable brush

Great sable brush - now become a convert after using Winsor and Newton for a long time.

The brush is so good I have had to get a size 2 to match up with the size 1!

January 26, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

We really appreciate that you've taken the time to leave us your review.
Thank you.

Kind regards,
Joe.

Rated 5 out of 5 stars

Amazing products

Amazing products, turns up quickly and well priced for the quality of what you get

January 19, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for leaving us your review,
We really appreciate it.

Kind regards,
Joe.

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