Artis Opus Reviews 783

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the brushes, noting their exceptional performance and durability for miniature painting. Many consumers also highlight the efficient and fast delivery service, often receiving their orders well-packaged and in good time. However, some people were dissatisfied with aspects of the ordering process and pricing. Issues included unexpected customs fees for international shipments, unclear information regarding product components, and some feeling that certain items were overpriced. There were also occasional reports of delayed or untrackable international deliveries, and a few instances of brushes arriving with minor quality issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting the excellence of the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipment and... See more

Order

People report ambiguous experiences with order. While some customers praise quick delivery, well-packaged... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the products expensive, with some stating that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a No 2 S series brush. Fast shipping and packaged well. Quality of the brush is phenomenal, thoroughly enjoying using it (already basically replaced all of them). Great for any kind of brush... See more

Company replied

Rated 5 out of 5 stars

I've been lucky enough to order both in the UK and Canada and had my items arrived well packaged and in great time. I was amazed how speedily they arrived in Canada (Canada post suck) . Being awar... See more

Company replied

Rated 5 out of 5 stars

I purchased the Series S Brush Set Odyssey Edition for my partners birthday. The website was. Lear and easy to use and I felt well informed about what I was buying as well as shipping etc My partne... See more

Company replied

Rated 5 out of 5 stars

I received a great service from Artis Opus. The delivery time was very quick but the packaging was way over the top. My singular drybrush was wrapped in bubble wrap, which I can understand, and then p... See more

Company replied


Company details

  1. Hobby Store

Written by the company

The finest brushes for passionate artists, hand-crafted by artisans using true Kolinsky Sable. Artis Opus is dedicated to providing you with the ultimate painting experience, offering tools that meet the highest standards of performance and longevity. Our products are built to withstand the rigors of intensive use, allowing you to paint with confidence and precision for years to come.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Awesome product with very fast shipping

Shipping was extremely fast and the product arrived very well protected.

January 23, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

We really appreciate that you've taken the time to leave us your review.
Thank you.

Kind regards,
Joe.

Rated 5 out of 5 stars

Highly recommend

Kinda long review.

- Fast delivery
- High quality products
-That simple

Now for the products.
Been using D & S Series now sometime and i can say they change how i paint guite a lot, even that i am a beginner/noob mini painter.

The D-Series + texture pallet is just amazing combo, simple as that. These brushes are the reason why i have fell in love in drybrushing. It took a little time to get the basics down but it felt so much easier with this combo than my earlier drybrush setup. Just pure joy.

The S-Series are my new detail work tools and size 3 is my basecoat beast when i want those very smooth layers. With size 2 i can do eyes easy. These are much better feeling than my W&N Series7 ( these are now my "rough" work horses) and the bristles feel much more higher quality. For little comparison:

S-Series
-Softer bristles.
-Sharper points.
-Easier to get much more thinner layers. (Thats how i feel it 🤷🏻‍♂️)

W&N Series 7
-Bulkier and stiffier bristles.
-Duller points.

I wash these with soap after every session as i do with all my brushes so i think these will last very long time.

Very highly recommend these brushes and pallettes. And that color wheel was awesome tool that helped me to memorize and understand colorwheel theory better.

Thank you for these beautiful tools and i highly recommend these tools.

Now i want those painting handles 😆

October 21, 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for leaving us your review,
We really appreciate it.

Kind regards,
Joe.

Rated 5 out of 5 stars

Great service

I've been lucky enough to order both in the UK and Canada and had my items arrived well packaged and in great time.

I was amazed how speedily they arrived in Canada (Canada post suck) . Being aware of Canadian customs i ordered just under the amount that would cause customs fees and got my brushes through with no issue. Ironically even with shipping this ended up cheaper than buying in the UK as I didn't pay VAT 🤣

February 11, 2025
Unprompted review
Artis Opus logo

Reply from Artis Opus

Hi there,

We really appreciate that you've taken the time to leave us your review.
Thank you.

Kind regards,
Joe.

Rated 5 out of 5 stars

Great company and great products all…

Great company and great products all around. Really looking forward to their paint line.

January 18, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

We really appreciate that you've taken the time to leave us your review.
Thank you.

Kind regards,
Joe.

Rated 5 out of 5 stars

The product was packaged well

The product was packaged well. The product itsel, quality wise. is excellent. Very happy with the purchase.

January 16, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for leaving us your review,
We really appreciate it.

Kind regards,
Joe.

Rated 5 out of 5 stars

After my first purchase was lost and I…

After my first purchase was lost and I waited the required 4 weeks, my order was resent and delivered

January 13, 2026
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you for taking the time to leave us your review.

We apologise that your order was lost in-transit originally but we're happy to hear it arrived with you in the end.

Kind regards,
Joe.

Rated 1 out of 5 stars

The tips of two of the three brushes…

The tips of two of the three brushes are defective. I was charged customs fees almost equal to the value of the order.

January 12, 2026
Artis Opus logo

Reply from Artis Opus

Hi there,

I apologise that your order was received in this manner.

If you would like to contact us in regards to this at support@artis-opus.com we can look into this further for you.

Kind regards,
Joe.

Rated 4 out of 5 stars

Excellent product

Excellent product, although one brush was flayed.

December 17, 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you for taking the time to leave us your review.
I apologise that you were dealing with this issue, If you'd like to drop us an email in regards to this, we can look into this further.

Our email is support@artis-opus.com

Kind regards,
Joe.

Rated 4 out of 5 stars

For the price you expect nothing but…

For the price you expect nothing but perfection, however one of the brushes tip it's longer than it should and that makes one single hair be above all which cause some unpleasant feeling. All the other brushes excelent quality and feeling

December 16, 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you for taking the time to leave us your review.
I apologise that you were dealing with this issue, If you'd like to drop us an email in regards to this, we can look into this further.

Our email is support@artis-opus.com

Kind regards,
Joe.

Rated 5 out of 5 stars

Delivered on time and as specified.

The brushes were delivered on time and as specified.
I had a question after ordering, and the support staff were prompt and informative in their response.

December 16, 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

It's great to hear we could help and that your brushes are just as good as you expected.

Kind regards,
Joe.

Rated 5 out of 5 stars

Excellent quality

Excellent quality and very well packaged. Delivered in quick time as well.

December 15, 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you very much for taking the time to leave us your review, we really do appreciate it.

Kind regards,
Joe.

Rated 4 out of 5 stars

Great product

Great product! Minus was that it was shipped from Romania to GB and from there to Finland so had to pay taxes 😂 but was still worth it!

December 15, 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you for your very, we really do appreciate it. We hope you love your brushes!

Kind regards,
Joe.

Rated 4 out of 5 stars

Excellent brushes!

The product is excellent! However the chosen courier for international deliveries (Royal Mail) doesn't handle import procedures like others (i.e. DHL) and getting it was a bit of a hassle and delayed delivery by about 2 weeks

December 15, 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you for sending that feedback across to us, I will be sure to pass that one.

We hope you love your brushes.

Kind regards,
Joe.

Rated 1 out of 5 stars

Slow slow slow service

Ordered brushes and paid extra for courier delivery - that was TWO WEEKS AGO - have finally received an email from DHL today 9th Jan saying they have them and will deliver on 6th Jan - obviously using their time travel delivery service 🤬 Brushes themselves are great (hoping this new batch when they finally arrive are well packaged) but I’ll be using one of my craft suppliers with next day delivery rather than going direct again.

January 9, 2026
Unprompted review
Artis Opus logo

Reply from Artis Opus

Hi there,

I apologise, that your order was facing these delays.
Unfortunately DHL were unable to provide us with a pick up for multiple days due to the extreme weather being faced in our location.

If you have any other issues with your order, please don't hesitate to reach out and we can look into this further for you.

Kind regards,
Joe.

Rated 5 out of 5 stars

My son has wanted a set of Artus Opus…

My son has wanted a set of Artus Opus brushes for his miniature painting for a couple of years. I bought him a set and one for myself, too. What a difference a proper brush makes in the quality of your work! I am sure we will be back for more brushes soon. Thanks for opening our eyes to what can be done.

December 16, 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

It's great to hear that your son was so pleased with his brushes! We look forward to all of your future custom.

Kind regards,
Joe.

Rated 5 out of 5 stars

excellent brushes and delivery so fast…

excellent brushes and delivery so fast i thought they flew it to me would highly recomend

December 17, 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

It's great to hear that your brushes arrived so quickly with yourself, we hope you love using them!

Kind regards,
Joe.

Rated 2 out of 5 stars

Recipient very pleased with gift but .....

Whilst the item itself was well received, the shipping time was very disappointing. I had mentally added several days to your advertised estimate of 1-2 days, because of the time of year (Christmas) but I felt that the delay was unreasonable. The Christmas gift arrived on December 27th, 11 days after the order was placed.

December 17, 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

I apologise for the delays your order was facing, while our courier does attempt to delivery within 5-10 working days for international orders, there can sometimes be delays with customs etc, especially during the Christmas period.

I can see that your order was dispatched out by ourselves on 17/12/2025, after being placed on 16/12/2025 and was mentioned by yourself was delivered on 27/12/2025.

If you have any further questions, please don't hesitate to reach out.

Kind regards,
Joe.

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