Artisan Escapes  Reviews 133

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, highlighting the seamless process from start to finish. Many people appreciate the staff's helpfulness, professionalism, and dedication to finding the best holiday options, often going above and beyond to ensure a perfect trip. Consumers frequently mention having fantastic holidays and cruises, with all arrangements, including flights, transfers, and hotels, being well-organized and smooth. Reviewers particularly value the personalized service and the peace of mind that everything is taken care of.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers praise the professional, friendly,... See more

Holidays

Customers had positive experiences with holidays, often describing them as fantastic and unforgettable. Many... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being exceptional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Artisan Escapes on a number of occasions. Excellent service from all the team. Expertly sourced the best hotels for location and budget for our recent Canada/US trip, 'stitching together'... See more

Rated 5 out of 5 stars

Just recently returned back from a holiday to Majorca booked with Artisan Escapes. We were a party of 14 & it couldn’t have been better. Thanks to Ann & Jo for all their help with booking & keeping us... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Artisan Escapes enough. Absolutely blown away with the service we received from Ann and her team. She booked our wedding in Cyprus, dealt with the wedding coordinator overseas on our... See more

Company replied

Rated 5 out of 5 stars

Ann was fantastic at finding us the best price and options for our holiday. She takes so much time seeking out the best flight/hotel combinations to work for us and our budget. We have used Ann for ma... See more

Company replied


Company details

  1. Travel Agency

Written by the company

With over 25 years of travel experience, our goal is to help you plan your travel arrangements. We do this by listening to your requirements and then share our collective knowledge to give you ideas/create itineraries using our partnered tour operators, cruise lines , villa specialists etc . We have access to hundreds of specialist tour operators who know their destinations intimately , you usually don’t pay any difference booking with us or direct with the tour operator. Matched with complete financial protection and customer service , we really do care about your holiday as much as you do .


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

Extremely friendly and helpful

Extremely friendly and helpful. Nothing too much trouble. Everything they arranged was perfect

September 4, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Jackie for your lovely review , im so pleased you enjoyed your trip.

Rated 5 out of 5 stars

10/10

Cannot recommend Artisan Escapes enough. Absolutely blown away with the service we received from Ann and her team. She booked our wedding in Cyprus, dealt with the wedding coordinator overseas on our behalf to ensure we had our dream day and holiday. From start to finish the process was seamless, Ann was always on hand to answer any questions we had and would highly recommend to anyone. A wealth of knowledge and years of experience in the travel industry, you are definitely in safe hands.

July 12, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Carrie for your lovely review , it was an absolute pleasure , thank you for trusting us with helping with your wedding . Congratulations again to you both.

Rated 5 out of 5 stars

We have just returned from a cruise…

We have just returned from a cruise around the Med and it was fantastic!! thank you so much to Joanne for arranging it and getting us an upgrade. Thank you xx

September 20, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you for your lovely review Dorothy, im so pleased you had a lovely cruise.

Rated 5 out of 5 stars

I went to Artisan Escapes for…

I went to Artisan Escapes for recommendations for a short trip away with a friend. They gave me six options within our budget and the one we selected was good and everything we had asked for. This is the second time we have used them and would definitely use again.

September 4, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Rachael for taking the time to write your lovely review , im so pleased you had a great trip.

Rated 5 out of 5 stars

Istanbul and Kusadasi with Artisan Escapes

I went to Artisan Escapes as the trip I wanted to Istanbul and then beach holiday with Ephesus was so complicated. They arranged flights, taxi transfers and hotels in Istanbul and Kusadasi, at a reasonable price.
Each arrangement went perfectly with three flights, four transfers and two hotels. The hotel in Istanbul was lovely with a five minute walk to the Hagia Sophia. The hotel in Kusadasi was excellent and a two minute walk to Ladies beach. We had an unforgettable holiday and will be visiting Artisan Escapes again in the future.

August 17, 2025
Unprompted review
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Reply from Artisan Escapes

Thankyou so much for taking the time to write your lovely review. Im so pleased you enjoyed your trip it sounds wonderful . We look forward to helping you with your future ravel plans.

Rated 5 out of 5 stars

I have used Artisan Escapes for a few…

I have used Artisan Escapes for a few years & have always had the best experience
I highly recommend Ann & all the Artisan team for your perfect holiday 😎

August 8, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you very much for your kind review, im so pleased you had a fabulous experience and holiday.

Rated 5 out of 5 stars

Cruising the Mediterranean

Would certainly book with Artisan Escapes again. Ann found us the perfect cruise which we thoroughly enjoyed. Ann kept us up to date by email which was much appreciated.
Chris & Sophia

July 11, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much for taking the time to write a lovely review, im so pleased you enjoyed your cruise.

Rated 5 out of 5 stars

Excellent service. Expertly advice.

We have used Artisan Escapes on a number of occasions. Excellent service from all the team. Expertly sourced the best hotels for location and budget for our recent Canada/US trip, 'stitching together' a travel itinerary which including 9 hotels, car hire, 5 flights and 2 ferry crossings. Promptly kept us informed of any tweaks to travel arrangements, and always 'on hand' to handle any issues as well share advice on places to see at the various places we visited. Highly recommended. Thank you

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Ann was fantastic at finding us the…

Ann was fantastic at finding us the best price and options for our holiday. She takes so much time seeking out the best flight/hotel combinations to work for us and our budget. We have used Ann for many years now and we are always more than happy with the service we get and the reassurance everything is in safe hands. We now recommend Ann to our friends and family who also feel the same!

June 2, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Sophie for your lovely review. Im so pleased that you have had another lovely holiday ! We look forward to continuing helping you with all of your future adventures .

Rated 5 out of 5 stars

Artisan Escapes were fantastic

Artisan Escapes were fantastic right from looking into holiday options all the way through to the holiday itself. Ann gave us some great options on holidays within our criteria and lots of advice throughout. She also went above and beyond checking us in online, a quick message just before we went to check everything was ok and a quick check during to ensure everything was as expected. The hotel we stayed at was amazing and perfect for everything we wanted. We were so relaxed it felt like we had been away for 2 weeks not 1. I would definitely recommend Artisan Escapes to anyone looking to book a holiday 👍🙂

May 28, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you Lindsay for your lovely review , im so pleased you had such a lovely holiday and experience , we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Holiday to Majorca for 14 people

Just recently returned back from a holiday to Majorca booked with Artisan Escapes. We were a party of 14 & it couldn’t have been better. Thanks to Ann & Jo for all their help with booking & keeping us updated. Always book my holidays with Artisan Escapes and will continue to do so xx

May 26, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much for your lovely review , im so pleased you had such a lovely holiday and experience , we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

First time using Artisan

This was our first time using Artisan we decided to give them ago after a friend recommended them to us and i have to say they were excellent from the word go , me and my wife just turned up at the office in Whalley one Friday afternoon and met Ann, we explained what we wanted and were we wanted to go to , the rest was just so easy Ann found a holiday that was just perfect for us Ann even arranged a bouquet of flowers to be left in our cabin for my wife^s birthday and also rang us a couple of days before we was due to set off to wish us a happy holiday and make sure we had everything in place , we will definitely be back

June 28, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you so much for your lovely review , im so pleased you had such a lovely holiday and experience , it was our pleasure and we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Great team at Escapes to book our…

Used Artisan Escapes again to book our adventure this time to Peru. Had a great holiday and all down to the great service provided by a great team of ladies who are all so friendly and professional. Would recommend them to anyone. Thanks Artisan!!!!

May 3, 2025
Unprompted review
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Reply from Artisan Escapes

Thanks Pam for the lovely review - im so pleased you had a fabulous holiday . We look forward to helping you with your next adventure

Rated 5 out of 5 stars

Very well organised trip..

Just returned from a 4 day trip to salzburg
Everything was spot on...the flights were brilliant not one problem from manchester to frankfurt, then frankfurt to salzburg...and return x
Transfers were organised aswell all very smoothly
Will definitely be using Artisan escapes again! X

May 18, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Vicki for your lovely review , im so pleased you had such a lovely holiday and experience , we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Thank you to Ann and the team for making my 50th birthday trip to thailand the dream holiday I imagined!…

Ann and the team arranged a 3 centre holiday to Thailand for my 50th birthday with the family. They took all the stress out of booking a holiday, listened to all my requirements and met them fully! I wouldnt hesitate to use them again or recommend them to family and friends.

April 9, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Mandy for your lovely review , im so pleased you had such a lovely family holiday celebrating your 50th birthday, we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Perfect holiday

A fantastic holiday booked to Egypt with Artisan Escapes. Everything was perfectly organised from start to finish. They checked us in and contacted us before hand to ensure we had everything we needed. Thank you.

April 24, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Jo for your lovely review , im so pleased you had such a lovely holiday and experience with us, we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Fantastically organised holiday

Fantastically organised & they made sure we had all documentation days before we left.

April 5, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much for your lovely review , we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Professional in ever Way

From booking the holiday everything was handled in a professional manner. This included checking that we had visas, ESTAs etc and calling us before we went on holiday to San Juan to catch a cruise ship.

March 30, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Jim for your lovely review , im so pleased you had such a lovely holiday and experience with us, we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Everything from start to finish was perfect !

Everything from start to finish was perfect, the personalised service and just being able to pop in to the office when asking any questions was great. I didn’t have to worry about any admin, as the ladies did that for me, or reminded me when something needed doing. We had the most amazing holiday, and we have used artisan for years and will continue to in the future. I would highly recommend.

March 25, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Brooke for your amazing review. Were so pleased you had a fabulous holiday in Thailand . We look forward to helping you arrange many more in the near future

Rated 5 out of 5 stars

Returned from a week in Costa Adeje

Returned from a week in Costa Adeje. lovely hotel and everything went to plan.
will continue to use the excellent personal service we receive from Artisan Escapes.

April 7, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you Gary for your kind review . Im so pleased that you had a great holiday , we look forward to helping you arrange your next escape!

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