We have used Artisan Escapes on a number of occasions. Excellent service from all the team. Expertly sourced the best hotels for location and budget for our recent Canada/US trip, 'stitching together'... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With over 25 years of travel experience, our goal is to help you plan your travel arrangements. We do this by listening to your requirements and then share our collective knowledge to give you ideas/create itineraries using our partnered tour operators, cruise lines , villa specialists etc . We have access to hundreds of specialist tour operators who know their destinations intimately , you usually don’t pay any difference booking with us or direct with the tour operator. Matched with complete financial protection and customer service , we really do care about your holiday as much as you do .
Contact info
Britannia House, The Sidings Business Park, BB7 9SE, Whalley , United Kingdom
- 01254 485574
- enquiries@artisanescapes.co.uk
- artisanescapes.co.uk
Extremely friendly and helpful
Extremely friendly and helpful. Nothing too much trouble. Everything they arranged was perfect

Reply from Artisan Escapes
10/10
Cannot recommend Artisan Escapes enough. Absolutely blown away with the service we received from Ann and her team. She booked our wedding in Cyprus, dealt with the wedding coordinator overseas on our behalf to ensure we had our dream day and holiday. From start to finish the process was seamless, Ann was always on hand to answer any questions we had and would highly recommend to anyone. A wealth of knowledge and years of experience in the travel industry, you are definitely in safe hands.

Reply from Artisan Escapes
We have just returned from a cruise…
We have just returned from a cruise around the Med and it was fantastic!! thank you so much to Joanne for arranging it and getting us an upgrade. Thank you xx

Reply from Artisan Escapes
I went to Artisan Escapes for…
I went to Artisan Escapes for recommendations for a short trip away with a friend. They gave me six options within our budget and the one we selected was good and everything we had asked for. This is the second time we have used them and would definitely use again.

Reply from Artisan Escapes
Istanbul and Kusadasi with Artisan Escapes
I went to Artisan Escapes as the trip I wanted to Istanbul and then beach holiday with Ephesus was so complicated. They arranged flights, taxi transfers and hotels in Istanbul and Kusadasi, at a reasonable price.
Each arrangement went perfectly with three flights, four transfers and two hotels. The hotel in Istanbul was lovely with a five minute walk to the Hagia Sophia. The hotel in Kusadasi was excellent and a two minute walk to Ladies beach. We had an unforgettable holiday and will be visiting Artisan Escapes again in the future.

Reply from Artisan Escapes
I have used Artisan Escapes for a few…
I have used Artisan Escapes for a few years & have always had the best experience
I highly recommend Ann & all the Artisan team for your perfect holiday 😎

Reply from Artisan Escapes
Cruising the Mediterranean
Would certainly book with Artisan Escapes again. Ann found us the perfect cruise which we thoroughly enjoyed. Ann kept us up to date by email which was much appreciated.
Chris & Sophia

Reply from Artisan Escapes
Excellent service. Expertly advice.
We have used Artisan Escapes on a number of occasions. Excellent service from all the team. Expertly sourced the best hotels for location and budget for our recent Canada/US trip, 'stitching together' a travel itinerary which including 9 hotels, car hire, 5 flights and 2 ferry crossings. Promptly kept us informed of any tweaks to travel arrangements, and always 'on hand' to handle any issues as well share advice on places to see at the various places we visited. Highly recommended. Thank you
Ann was fantastic at finding us the…
Ann was fantastic at finding us the best price and options for our holiday. She takes so much time seeking out the best flight/hotel combinations to work for us and our budget. We have used Ann for many years now and we are always more than happy with the service we get and the reassurance everything is in safe hands. We now recommend Ann to our friends and family who also feel the same!

Reply from Artisan Escapes
Artisan Escapes were fantastic
Artisan Escapes were fantastic right from looking into holiday options all the way through to the holiday itself. Ann gave us some great options on holidays within our criteria and lots of advice throughout. She also went above and beyond checking us in online, a quick message just before we went to check everything was ok and a quick check during to ensure everything was as expected. The hotel we stayed at was amazing and perfect for everything we wanted. We were so relaxed it felt like we had been away for 2 weeks not 1. I would definitely recommend Artisan Escapes to anyone looking to book a holiday 👍🙂

Reply from Artisan Escapes
Holiday to Majorca for 14 people
Just recently returned back from a holiday to Majorca booked with Artisan Escapes. We were a party of 14 & it couldn’t have been better. Thanks to Ann & Jo for all their help with booking & keeping us updated. Always book my holidays with Artisan Escapes and will continue to do so xx

Reply from Artisan Escapes
First time using Artisan
This was our first time using Artisan we decided to give them ago after a friend recommended them to us and i have to say they were excellent from the word go , me and my wife just turned up at the office in Whalley one Friday afternoon and met Ann, we explained what we wanted and were we wanted to go to , the rest was just so easy Ann found a holiday that was just perfect for us Ann even arranged a bouquet of flowers to be left in our cabin for my wife^s birthday and also rang us a couple of days before we was due to set off to wish us a happy holiday and make sure we had everything in place , we will definitely be back

Reply from Artisan Escapes
Great team at Escapes to book our…
Used Artisan Escapes again to book our adventure this time to Peru. Had a great holiday and all down to the great service provided by a great team of ladies who are all so friendly and professional. Would recommend them to anyone. Thanks Artisan!!!!

Reply from Artisan Escapes
Very well organised trip..
Just returned from a 4 day trip to salzburg
Everything was spot on...the flights were brilliant not one problem from manchester to frankfurt, then frankfurt to salzburg...and return x
Transfers were organised aswell all very smoothly
Will definitely be using Artisan escapes again! X

Reply from Artisan Escapes
Thank you to Ann and the team for making my 50th birthday trip to thailand the dream holiday I imagined!…
Ann and the team arranged a 3 centre holiday to Thailand for my 50th birthday with the family. They took all the stress out of booking a holiday, listened to all my requirements and met them fully! I wouldnt hesitate to use them again or recommend them to family and friends.

Reply from Artisan Escapes
Perfect holiday
A fantastic holiday booked to Egypt with Artisan Escapes. Everything was perfectly organised from start to finish. They checked us in and contacted us before hand to ensure we had everything we needed. Thank you.

Reply from Artisan Escapes
Fantastically organised holiday
Fantastically organised & they made sure we had all documentation days before we left.

Reply from Artisan Escapes
Professional in ever Way
From booking the holiday everything was handled in a professional manner. This included checking that we had visas, ESTAs etc and calling us before we went on holiday to San Juan to catch a cruise ship.

Reply from Artisan Escapes
Everything from start to finish was perfect !
Everything from start to finish was perfect, the personalised service and just being able to pop in to the office when asking any questions was great. I didn’t have to worry about any admin, as the ladies did that for me, or reminded me when something needed doing. We had the most amazing holiday, and we have used artisan for years and will continue to in the future. I would highly recommend.

Reply from Artisan Escapes
Returned from a week in Costa Adeje
Returned from a week in Costa Adeje. lovely hotel and everything went to plan.
will continue to use the excellent personal service we receive from Artisan Escapes.

Reply from Artisan Escapes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







