Artisan Escapes  Reviews 133

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, highlighting the seamless process from start to finish. Many people appreciate the staff's helpfulness, professionalism, and dedication to finding the best holiday options, often going above and beyond to ensure a perfect trip. Consumers frequently mention having fantastic holidays and cruises, with all arrangements, including flights, transfers, and hotels, being well-organized and smooth. Reviewers particularly value the personalized service and the peace of mind that everything is taken care of.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers praise the professional, friendly,... See more

Holidays

Customers had positive experiences with holidays, often describing them as fantastic and unforgettable. Many... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being exceptional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Artisan Escapes on a number of occasions. Excellent service from all the team. Expertly sourced the best hotels for location and budget for our recent Canada/US trip, 'stitching together'... See more

Rated 5 out of 5 stars

Just recently returned back from a holiday to Majorca booked with Artisan Escapes. We were a party of 14 & it couldn’t have been better. Thanks to Ann & Jo for all their help with booking & keeping us... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Artisan Escapes enough. Absolutely blown away with the service we received from Ann and her team. She booked our wedding in Cyprus, dealt with the wedding coordinator overseas on our... See more

Company replied

Rated 5 out of 5 stars

Ann was fantastic at finding us the best price and options for our holiday. She takes so much time seeking out the best flight/hotel combinations to work for us and our budget. We have used Ann for ma... See more

Company replied


Company details

  1. Travel Agency

Written by the company

With over 25 years of travel experience, our goal is to help you plan your travel arrangements. We do this by listening to your requirements and then share our collective knowledge to give you ideas/create itineraries using our partnered tour operators, cruise lines , villa specialists etc . We have access to hundreds of specialist tour operators who know their destinations intimately , you usually don’t pay any difference booking with us or direct with the tour operator. Matched with complete financial protection and customer service , we really do care about your holiday as much as you do .


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

Just returned from 2 weeks in Mexico…

Just returned from 2 weeks in Mexico all organised by the amazing team at Artisan Escapes. Perfect holiday and the team make the whole process simple and painless. Looking forward to the next one now.

March 7, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much for your lovely review , im so pleased you had such a lovely holiday and experience with us, we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Fantastic personal service

Everything was sorted and nothing was to much trouble..

February 26, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Lois for your lovely review , we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Another great Holiday arranged by Artisan Escapes

We’ve just returned from another great Holiday arranged for us by the wonderful team at Artisan Escapes , Definitely recommended nothing is ever too much trouble , No wonder they are an award winning team . Thanks Artisan no doubt we will be in touch again soon .

March 4, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Christine for your lovely review , im so pleased you had such a lovely holiday and experience with us, we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Every detail well organised …

Every detail well organised pickups,hotels were excellent, transfers to and from airports on time. Singapore to Vietnam to Cambodia to Bangkok to phuket back to Singapore then Manchester for the 6 people. Will definitely use again thanks to you all

February 10, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much Geoffrey for your lovely review , im so pleased you had such a lovely holiday and experience with us, we look forward to helping you with your next adventure.

Rated 5 out of 5 stars

Artisan Escapes customer review

From booking through to departure the service received was first class. Knowledgeable staff, competitive prices and thorough communication.
Have been using Artisan Escapes for 5 years and will continue to do so for many years to come.

February 21, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you Caroline for your lovely review. Im so pleased you had a great experience , we look forward to helping you with your future holidays.

Rated 5 out of 5 stars

Great service, highly recommend.

Whatever holiday requirements you have. Check out Artisan Escapes. We use them on a regular basis and the team there always deliver. Excellent personal service. Highly recommended.

February 6, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you for taking the time to write your lovely review. We look forward to helping you arrange your future holidays .

Rated 5 out of 5 stars

Another great trip booked through the…

Another great trip booked through the Artisan Escape team. Amazing Northern Lights break in Finland. Artisan team as helpful as always, ensuring everything organised and in place before you travel. Thank you! We will be back in touch to book our next holiday!

February 13, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much for taking the time to write your review. Im so pleased you enjoyed your trip . We look forward to helping you with your future trips .

Rated 5 out of 5 stars

Yet another fabulous trip!

Yet another fabulous trip organised by Ann and the team. This time was Reykjavík, Iceland and it was amazing! The Storm Hotel was inviting and clean with a lovely continental breakfast (with really great pastries) served until 10am, located 2mins from the Harbour and 15minutes walk from the centre.
The excursions and transfers were all sorted and with everything taken care of the trip was the most relaxing short break we've had.

February 1, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you so much for taking the time to write your review. Im so pleased you enjoyed your trip . We look forward to helping you with your future trips .

Rated 5 out of 5 stars

Graham & Margaret…

First holiday for us organised by Ann and the team. Lovely to deal with, organised transfers in Dubai and Abu Dhabi. Had a lovely holiday stress free. Would definitely book again with them.

January 10, 2025
Unprompted review
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Reply from Artisan Escapes

Thank you Margaret for taking the time to write your lovely review. Im so pleased you had a lovely experience , we look forward to helping you arrange your future holidays.

Rated 5 out of 5 stars

Knowledgeable team with very personal approach.

Just come back from a cruise in New Zealand and Australian arranged by Artisan. One might be able to book the same cruise directly online, but Artisan managed to obtain equally competitive price and tailored to our needs with preferable flight time (it is important as there were a series of very long flights) and airlines. Hotels arranged pre and post cruise were spot on - practical without costing a fortune in great locations. We have already booked our next holiday with Artisan.

December 22, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you Cathy for taking the time to write your lovely review. Im so pleased you had a lovely experience and holiday, we look forward to continue helping you arrange your future holidays.

Rated 5 out of 5 stars

Brilliant family ski holiday in Geilo

Brilliant family ski holiday in Geilo - Zoe Ashby sorted everything and gave us exactly what we wanted - we have already asked her to sort out our booking for next year.

December 15, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you for taking the time to write your lovely review. Im so pleased you had a lovely experience , we look forward to continue helping you arrange your future holidays.

Rated 5 out of 5 stars

Had the most amazing holiday in…

Had the most amazing holiday in Thailand, thanks to Artisan Escapes team. This is our second holiday this year through them. Can't wait to book our next adventure, see you soon Jo and Andy

December 1, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you for taking the time to write your lovely review. Im so pleased you had a lovely experience , we look forward to continue helping you arrange your future holidays.

Rated 5 out of 5 stars

We went to the Xmas market at Liverpool…

We went to the Xmas market at Liverpool on Saturday 14 /12 / 24. Our coach was number 3 and Zoe + Anna looked after us, on our way there we had warmed mulled wine + prosecco, played bingo for chocolate treats, seat numbers for prizes + pass the parcel for a holiday voucher, in no time at all Liverpool was here. Markets small but OK. Bars, Music, Xmas decorations fantastic, very busy but great afternoon. Driver Nick on time + good. Great day Thanks Artisan Escapes. Dave + Pauline

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Santa's Lapland holiday

This was our third holiday through Artisan Escapes. Jo is brilliant and so helpful throughout from initial enquiry until departure. We had an amazing time in Lapland and the attention to detail on the run up to the trip was great, we even got a visit from an elf the night before to announce the trip to my son! It was so magical! Thank you to Jo and everyone for making it so effortless for us!

December 5, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you Chloe for taking the time to write your lovely review. Im so pleased you had a lovely experience with us , we look forward to continue helping you arrange your future holidays.

Rated 5 out of 5 stars

Another fantastic holiday booked with…

Another fantastic holiday booked with Artisan Escapes. I won’t go anywhere else, they are so knowledgeable about so many destination's. If I have any concerns or question they are always there to assist. Only just come back and called them to book the next one.

November 24, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you Anita for taking the time to write your lovely review. Im so pleased you had a lovely experience with us , we look forward to continue helping you arrange your future holidays.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish! Follow-up was amazing! Wil definitely use again!

October 17, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you Charlotte for taking the time to write your lovely review. Im so pleased you had a lovely experience with us , we look forward to continue helping you arrange your future holidays.

Rated 5 out of 5 stars

Flawless as always

We always book our holidays through Artisan escapes. As always our recent booking was as flawless as ever. They always keep in contact leading up to the holiday to make sure we have everything we need. Look forward to the next one. Thank you.

October 19, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you Suzanne for taking the time to write your lovely review. Im so pleased you had a lovely experience with us , we look forward to continue helping you arrange your future holidays.

Rated 5 out of 5 stars

Lovely staff ,prompt response to…

Lovely staff ,prompt response to queries,booked several holidays woth artisan and never been dissapointed.

September 20, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you Leanne for taking the time to write your lovely review. Im so pleased you had a lovely experience with us , we look forward to continue helping you arrange your future holidays.

Rated 5 out of 5 stars

No Stress !


Just returned from our first holiday booked through Artisan who helped source a great boutique hotel in Kefalonia which was perfect for us. We have already re-booked for 2025.
First class customer care throughout the process.
Thanks to All of you.

September 15, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you Keith for taking the time to write your lovely review. Im so pleased you had a lovely experience with us , we look forward to continue helping you arrange your future holidays.

Rated 5 out of 5 stars

Holiday review

We have been on another holiday that has been booked through Artisan Escapes and we have had the most amazing time. The company listen to us and try and meet all our needs. They searched the holidays to find us the top 5 and then we was able to choose the one that we wanted. I always book through Artisan as we have never had any issues. They send emails and attach all the documents and even ring a couple of days before to see if they can help with anything. Thank you Ann at Artisan for another wonderful holiday. 100% trustworthy and reliable.

August 12, 2024
Unprompted review
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Reply from Artisan Escapes

Thank you so much Hayley for taking the time to write a lovely review. Im so pleased you both enjoyed your holiday, ill look forward to helping you with your next adventure. Thank you

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