We have used Artisan Escapes on a number of occasions. Excellent service from all the team. Expertly sourced the best hotels for location and budget for our recent Canada/US trip, 'stitching together'... See more
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With over 25 years of travel experience, our goal is to help you plan your travel arrangements. We do this by listening to your requirements and then share our collective knowledge to give you ideas/create itineraries using our partnered tour operators, cruise lines , villa specialists etc . We have access to hundreds of specialist tour operators who know their destinations intimately , you usually don’t pay any difference booking with us or direct with the tour operator. Matched with complete financial protection and customer service , we really do care about your holiday as much as you do .
Contact info
Britannia House, The Sidings Business Park, BB7 9SE, Whalley , United Kingdom
- 01254 485574
- enquiries@artisanescapes.co.uk
- artisanescapes.co.uk
We have just returned from a family holiday to Tenerife family…
We have just returned from a family holiday to Tenerife. Anne and staff recommended a hotel and resort that suited all of the group of 11.They sorted out seating on the plane and boarding passes etc. Great service would recommend Artisan to anyone.

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Always the best
Always the best! Excellent service and wouldn’t hesitate to use again :)

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Amazing team
I have recently returned from my 4th trip booked with Artisan Escapes. Cant wait for my 5th.
I cannot speak highly enough of Ann, Joanne and Tricia. They really are the dream team and just what you need to take the hassle out of booking etc.
Professional, knowledgeable and efficient and all go the extra mile to assist even down to printing my boarding passes.
We hit a problem at Manchester airport when there was an outage and one of the first texts I got was from Ann just checking we were alright. To me that says it all for a personal service from a travel company that care.
Give them a try you wont be disappointed.

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Fantastic adventure holiday in Costa…
Fantastic adventure holiday in Costa Rica. Everything was amazing and all sorted by Artisan Escapes.

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Thank you Ann and team at Artisan…
Thank you Ann and team at Artisan Escapes for another flawless holiday! Will be in touch soon to book the next one!
A fantastic break thanks to Ann and the team at Artisan Escapes did…
Ann and the team at Artisan Escapes did a fantastic job of arranging our short break to Corfu at Dreams Hotel Resort. They were always on hand to answer questions to ensure our trip went without a hitch. We really didn't have to worry about sorting anything. All we had to do was enjoy it..... and we did!!! Thank you to the whole team at Artisan Escapes.
Amazing company!!!
What a company Artisan Escapes is! They made the experience of going on holiday an absolute pleasure. All the staff were so efficient. Communication with myself as lead booker for our group was excellent from start to finish! Everything went as planned and they couldn’t have done any more to assist us. I would highly recommend their service. Trust me you won’t regret it!
Flawless complicated Bucket list trip trip…
Joanne at Artisan Organised me a trip including cruise up the Californian Coast into Canada then a road trip down the coast to Santa Monica then over to Las Vegas. There were many stops in hotels to get right.
Everything went exactly to the plans I wanted, I ticked off many bucket list boxes and few I didn't know I wanted. Everything went flawlessly. thanks to the team.
Another fantastic trip
We recently returned from another holiday arranged for us by Ann and team at Artisan escapes , This was the 6th one we have booked through them . We travelled to Thailand and then Singapore,
As always everything went like clockwork and the holiday definitely lived up to all expectations and more .
We can definitely recommend this agents and won’t hesitate to use again for our future travels.
Thankyou Artisan Team xx
Best local travel agent …
Anne and her team arranged our bucket list cruise from Bali Indonesia to Yokohama Japan. They managed to tailor the cruise with flights variations, extra stops in Tokyo and China. They are our go to agent for future holidays.
Gran Canaria
Gran Canaria
We received excellent service from Artisan from booking the trip to receiving documents and acting on special request. Would certainly use them again and have recommended them to family who have since used their services
Thank you
Anthony & Patricia
Artisan organised a trip to remember to…
Artisan organised a trip to remember to Iceland. It needed to be tailored due to my mother in law having restricted walking ability. Hotel was spot on and every trip was amazing. Artisan couldn’t do enough for me given the recent disruption due to volcanic eruptions

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Exceptional company
We have booked 3 holidays so far with Artisan and would highly recommend them. Their advice and customer service is exceptional. Cannot wait to book our next holiday.

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Top customer service
We have been booking holidays with Artisan Escapes for four years.
I would thoroughly recommend them. Always have top class service from booking through to departure and even have received help when on holiday. I wouldn’t hesitate to recommend them to anyone. From booking a short break to a long haul holiday.

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Booked a Caribbean Cruise at Artisan…
Booked a Caribbean Cruise at Artisan Escapes for January. Excellent service from start to finish from Joanne. She was very patient with me and gave me a variety of itineraries to look at. Always at the end of the phone for advice.
Would definitely recommend and use Artisan Escapes again:)

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Fabulous Honeymoon
Absolutely fabulous company, very professional and friendly.. Their service fron start to finish was outstanding and I have already booked another holiday with them... Thank you for making our honeymoon very specially..

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Brilliant service & value making sure we had a magical time!
This was our first booking with Artisan and it was perfect! From start to finish the team were brilliant - they made sure we had the most magical, once in a lifetime experience in Lapland! There were lots of extra touches that were examples of great customer service but arranging for the elf visit to our house to tell our 7-year old where he was going the week after was amazing! The personal touch really does make a difference from the faceless booking online.... and it was better value! Couldn't recommend enough!

Reply from Artisan Escapes
Once again Ann and her team at Artisan…
Once again Ann and her team at Artisan Escapes planned and delivered a fantasy holiday for us in New York. Thanks again Jeanette & Jeff

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