Artisan Escapes  Reviews 133

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, highlighting the seamless process from start to finish. Many people appreciate the staff's helpfulness, professionalism, and dedication to finding the best holiday options, often going above and beyond to ensure a perfect trip. Consumers frequently mention having fantastic holidays and cruises, with all arrangements, including flights, transfers, and hotels, being well-organized and smooth. Reviewers particularly value the personalized service and the peace of mind that everything is taken care of.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers praise the professional, friendly,... See more

Holidays

Customers had positive experiences with holidays, often describing them as fantastic and unforgettable. Many... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being exceptional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Artisan Escapes on a number of occasions. Excellent service from all the team. Expertly sourced the best hotels for location and budget for our recent Canada/US trip, 'stitching together'... See more

Rated 5 out of 5 stars

Just recently returned back from a holiday to Majorca booked with Artisan Escapes. We were a party of 14 & it couldn’t have been better. Thanks to Ann & Jo for all their help with booking & keeping us... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Artisan Escapes enough. Absolutely blown away with the service we received from Ann and her team. She booked our wedding in Cyprus, dealt with the wedding coordinator overseas on our... See more

Company replied

Rated 5 out of 5 stars

Ann was fantastic at finding us the best price and options for our holiday. She takes so much time seeking out the best flight/hotel combinations to work for us and our budget. We have used Ann for ma... See more

Company replied


Company details

  1. Travel Agency

Written by the company

With over 25 years of travel experience, our goal is to help you plan your travel arrangements. We do this by listening to your requirements and then share our collective knowledge to give you ideas/create itineraries using our partnered tour operators, cruise lines , villa specialists etc . We have access to hundreds of specialist tour operators who know their destinations intimately , you usually don’t pay any difference booking with us or direct with the tour operator. Matched with complete financial protection and customer service , we really do care about your holiday as much as you do .


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

We had an amazing holiday in Tenerife…

We had an amazing holiday in Tenerife staying at the hotel Adeje Palace recommended by Artisan Escapes. The arrangements went like clockwork which was remarkable in light of the fact that this holiday had been postponed twice due to Covid.

December 26, 2022
Unprompted review
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Reply from Artisan Escapes

Thank you very much for your lovely review. im so pleased you all had a wonderful time . We look forward to helping you with your future plans .

Rated 5 out of 5 stars

The ladies at Artisan Escapes…

I found the ladies at Artisan Escapes very friendly and professional. I told them what I was looking for and it was all sorted with no hassle. I will definiately use them again in the future.

September 23, 2022
Unprompted review
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Reply from Artisan Escapes

Thank you so much for your kind review . We look forward to helping you with your future escapes !

Rated 5 out of 5 stars

Excellent - as always!

I've used Artisan Escapes for the last 4 years now and they never fail to deliver. This time, they booked our very special Lapland trip. They spent so much time answering my questions before booking, coming up with different options and putting up with my deliberating (!!) but in the end they really pulled it off - we've had the most magical trip. Thank you Ann and team, I'll be back in touch about summer hols v soon!

December 14, 2022
Unprompted review
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Reply from Artisan Escapes

Thank you so much for your lovely review Leah . Im so pleased you had a fabulous trip to Lapland and experience . We look forward to arranging your next escape soon.

Rated 5 out of 5 stars

Fantastic service

Fantastic service ! Booked a holiday to Lapland which was amazing! Very email I sent to artisan escapes was responded to quickly nothing was too much trouble,I’ll definitely book with them again

December 7, 2022
Unprompted review
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Reply from Artisan Escapes

Hi Hannah , Thank you so much for your kind review . Im so pleased you had a fabulous trip to Lapland , we look forward to helping you arrange your next trip very soon. Thank you

Rated 5 out of 5 stars

I don’t know how Artisan Escape do it….

I don’t know how Artisan Escapes do it but the holidays they book are always better and cheaper than we have been able to manage booking like for like on the internet. After trying to beat their price the first 4 times (which Artisan found cheaper, or with upgrades, or both) I’ve now stopped and just book with them straight off. The service is always super quick and now they have all our details, booking is super simple. They have always delivered beyond our expectations. I have recommended Artisan Escapes to friends and family alike and would recommend to anyone looking for an independent travel agent.

October 27, 2022
Unprompted review
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Reply from Artisan Escapes

Thank you Simon for taking the time to leave such a thoughtful review. We appreciate all of the recommendations and referrals you make to others too. Here's to your next adventure !

Rated 5 out of 5 stars

Had full confidence in Artisan Escapes…

Had full confidence in Artisan Escapes travel from booking to getting all my booking tickets and paperwork sorted. You can t beat talking to a real person I m not a robot.

October 3, 2022
Unprompted review
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Reply from Artisan Escapes

Thank you Joan for your kind review, always a pleasure.

Rated 5 out of 5 stars

Brilliantly from start to finish

Brilliantly from start to finish. They were available for all my queries especially as I hadn't travelled abroad for many years. Put my mind at ease. Thank you so much. I would definitely use again

October 23, 2022
Unprompted review
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Reply from Artisan Escapes

Thank you for taking the time to write your lovely review Jane . We look forward to helping you with your travel arrangements again soon.

Rated 5 out of 5 stars

Amazing family holiday

We recently booked our family holiday to America and Canada through Artisan Escapes. The whole process was stress free, the holiday was amazing and the staff were knowledgeable and friendly. I definitely recommend booking your holiday through Artisan Escapes!

July 21, 2022
Unprompted review
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Reply from Artisan Escapes

HI Stacey , Thank you so much for taking the time to review our service. We're so pleased you enjoyed your trip to America and Canada and look forward to helping you arrange your next adventure.

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