Artisan Leather Reviews 123

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I do not work with leather so the advice I was given really helpful and exactly what I needed. I was also sent a link to a really helpful YouTube video. The replies to my emails were really quick and... See more

Rated 5 out of 5 stars

I have bought from Artisan Leather a number of times. I recently bought one of their Dark Brown Lamport Shoulder Strips in order to refurbish a belt. It turned up a couple of days later, be... See more

Rated 5 out of 5 stars

I've been shopping with Artisan Leather for two years and they've always kept me right. On point with advice, quality leathers for reasonable prices, selection of tools, and exceptional service, too.... See more

Rated 5 out of 5 stars

Found them on a search, placed an order, easy to navigate the pages, I needed some tools and leather, they sell in small quantities which I need, I got the first order after two days and the second th... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

UK Leathercraft website. Buy your leather, leathercraft tools and supplies all in one place with hints, tips and advice for beginners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Always impressed with the service received.

I have purchased many times from Artisan Leather and have always been very impressed with the speed and accuracy of delivery. The products are always great quality and well priced.
They are 1 of my first port of calls for goodsand always very polite and friendly.

June 14, 2023
Unprompted review
Rated 4 out of 5 stars

Maker aid slim billfold wallet kit.

Maker aid slim billfold wallet kit.
I recently ordered this kit amongst other items. The delivery time on my order was excellent, unfortunately the kit is of an extremely poor standard.
The instructions are difficult to decipher and incorrect. If you follow the instructions you will end up with an unbalanced wallet with a poorly finished suede side out.
With the simple addition of an additional back section this kit has the potential to make a nice wallet.
This is definitely not a begginers kit and I would not recommended this kit to anyone

I’ve upgraded this from 3 to 4 stars not because of the product but because Artisan Leather had the curtesy to reply almost immediately

May 26, 2023
Unprompted review
Artisan Leather logo

Reply from Artisan Leather

Hi Mark. Sorry to hear that you are disappointed with the Ivan Maker Aid wallet kit. It's a shame that you didn't get in touch with us directly to let us know that you were unhappy with your purchase, as we would of course have invited you to return your kit for a full refund and we would also have paid your return postage for the item.
When buying online, you are fully entitled to return any item that fails to meet your expectations, but we can't help you if we don't know there's a problem. Kind regards, Ian.

Rated 5 out of 5 stars

I've been shopping with Artisan Leather…

I've been shopping with Artisan Leather for two years and they've always kept me right. On point with advice, quality leathers for reasonable prices, selection of tools, and exceptional service, too. They've never let me down! It makes a difference to have a supplier upon whom I can thoroughly rely.

April 21, 2023
Unprompted review
Rated 2 out of 5 stars

Not "top" quality

I bought three pieces of "Lamport" leather - I would describe it as medium quality at best. I'll look elsewhere for my next leather.

February 3, 2023
Unprompted review
Artisan Leather logo

Reply from Artisan Leather

Thanks for your review John. Sorry to hear that you're not a fan of the Lamport shoulder leather.
We've not received any contact from you directly about this, but we would certainly have invited you to return your leather for a full refund, had we known that you were less than satisfied with it.
Lamport is a high quality Italian cowhide shoulder, which vegetable tanned and coloured with water based dyes.
It's imported by Metropolitan, one of the UK's leading leather merchants, and was chosen for it's sturdiness, colour range and also its wide range of thicknesses, which can be combined very usefully when producing luggage etc.
To reiterate, you are welcome to return any item that you are dissatisfied with for a full refund, but we only know that there is a problem if you get in touch to let us know.
Best wishes, Artisan Leather.

Rated 5 out of 5 stars

Excellent experience!

Using Artisan Leather to purchase lots of hardware and tools to run my business, thanks to them and very quick deliveries I can make sure I fulfill my orders on time. Highly recommend.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

I have used Artisan Leather for several years now. Always a quick reliable service, and there products are of excellent quality.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

A product page on the site was broken so I couldn't add it to my order. I contacted Artisan Leather via the contact form and the page was fixed quickly so I could view it.

The owner sorted me out a freebie for my troubles - thank you!

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

belt buckles…

I bought 2 belt buckles that were very inexpensive so I was not expecting great quality but I was wrong. The buckles are of a very good quality. The delivery was very swift indeed. I am a very happy customer.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Speedy & Reliable

Would give 6* if I could. I've ordered a few times, each time has been a speedy delivery, everything exactly as ordered.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great quality and the fastest delivery every time. Always my first choice for supplies. Flawless transactions and great communication.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent. Thank you.

I placed an order at 11:22 on 10 March. It arrived on 11 March 1st post.
Postage cost was lower than anyone else I've come across.
The item ordered was also good quality.
3rd time I've bought from this company and won't be the last.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

I have gradually become a regular customer of Artisan Leather as everything is as described and arrives very fast.
There was a small mistake once with the wrong item sent but they sent the correct item straight away before I had time to return the wrong one.

Great customer service and lots of nice products for sale.

February 24, 2022
Unprompted review

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