Artisan Leather Reviews 123

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I do not work with leather so the advice I was given really helpful and exactly what I needed. I was also sent a link to a really helpful YouTube video. The replies to my emails were really quick and... See more

Rated 5 out of 5 stars

I have bought from Artisan Leather a number of times. I recently bought one of their Dark Brown Lamport Shoulder Strips in order to refurbish a belt. It turned up a couple of days later, be... See more

Rated 5 out of 5 stars

I've been shopping with Artisan Leather for two years and they've always kept me right. On point with advice, quality leathers for reasonable prices, selection of tools, and exceptional service, too.... See more

Rated 5 out of 5 stars

Found them on a search, placed an order, easy to navigate the pages, I needed some tools and leather, they sell in small quantities which I need, I got the first order after two days and the second th... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

UK Leathercraft website. Buy your leather, leathercraft tools and supplies all in one place with hints, tips and advice for beginners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great Company

I have been purchasing from this company for some years and they have always been swift with posting items and helpful when needed, I'm glad they're back after a recent illness, long may they flourish.

December 4, 2018
Unprompted review
Rated 5 out of 5 stars

Have used them twice

Have used them twice. Lovely clear website, and excellent service with good responses to queries. This is clearly an excellent customer-focussed business and deserves support

October 22, 2018
Unprompted review
Rated 3 out of 5 stars

the delivery is fast

the delivery is fast, even though all the hardwares are covered, there are a lot of scratches when I open them. so disappointed 😩

October 19, 2018
Unprompted review
Artisan Leather logo

Reply from Artisan Leather

Hi Madel, and thank you very much for your review.

I want to look into this and find a solution for you, but having carefully checked our records, we have never received any orders in your name.

We pride ourselves on our friendly and helpful service and Artisan Leather customers are always welcome to send back any item for a full and prompt refund.

Please feel free to email us with your full details so that we can identify your order, and we'll deal with this straight away for you.

Kind regards
Kathy Dyke, Artisan Leather

Rated 5 out of 5 stars

Best online shopping experience Ever

Best online shopping experience I have had - every time I place an order it is processed immediately. I purchase regularly and the quality of goods and packaging is excellent. I have been using Artisan Leather for a year and I highly recommend them to everyone who appreciates excellence.

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

Honestly one of the best online purchasing experiences, ever.

I decided I wanted to try my hand at leather craft. The project I wanted to try out needed only slightly more than 1 a4 sized piece of leather, however most leather retailers don't offer this size, they offer a small sample size (not big enough) or a whole roll of it for a high price tag! I have no idea if my project will work, if I'll enjoy working with leather or anything, so when I saw that Artisan Leather give you two options of sizes (including a4) for a reasonable price I was very happy.
I ordered 2 sheets of leather on the 12th March 2018 at 2pm and I received them on the 13th March 2018 at 12pm - less than 24 hours! So the service is very impressive.
After placing my order I received an email confirming it, and a few hours later an email stating it had been dispatched. The communication, therefore, is brilliant. (I also shared my views with them via their online FAQ request box, and received a response fairly quickly, so their communication is top notch).
The actual leather itself is gorgeous! I smells, looks and feels glorious and I'm so excited to work with it.
I'm over the moon with this experience and will certainly be back and order more from Artisan Leather in the future (if leather craft is for me!)
Thank you!

March 13, 2018
Unprompted review
Rated 5 out of 5 stars

A great company who offer good value …

A great company who offer good value for money and a fast delivery. They made a very small mistake with one of my orders and replaced the item with no quibble or fuss and didn't even ask for the item mistakingly sent to be returned. I would have no hesitation in recommending Artisan leather to any of my leather making chums.

February 11, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Having brought from Artisan Leather for several years now, I have found them to be an outstanding company, no order to small (or big). I would have to really dig deep to find a company that is as good. All orders have been processed very quickly and the goods received are of excellent standards. They are friendly and know their products well, Outstanding value for money. If you have not tried them before, you have nothing to lose, if you have then you know that they are a reliable company.

January 4, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant Company

In this day and age it is so good to to find a company who's service is secound to none shipping is super fast with great products and fantastic communications
Peter

December 22, 2017
Unprompted review
Rated 5 out of 5 stars

A brilliant service and brilliant …

A brilliant service and brilliant products! Amazingly fast shipping and helpful email to say the goods were on their way. I'm so pleased and will be sure to use Artisan Leather again! Very many thanks! Maya

October 13, 2017
Unprompted review

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