artnaturals® Reviews 

514
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I bought the serum pack of four. My brother used two and i used all four. He broke out and will never use serum again he says. I have a dry spot and i also broke out!! We aren't pleased at all with th... See more

Rated 1 out of 5 stars

This is our second time buying from this site, not at all impressed by their customer service or lack there of. I bought some stuff during their sale almost a month ago, still haven't received the wip... See more

Rated 5 out of 5 stars

I've been purchasing your hand sanitizer for several months through Amazon. I like all of the scents, especially Coconut. One request, if possible, don't put the labels so close together because it... See more

Rated 1 out of 5 stars

Worst company I have ever dealt with. Several weeks had gone by after placing an order. When I heard nothing, I inquired about the order. Received email back indicating my order has been canceled wit... See more

Company details

  1. Beauty Product Supplier
  2. Aromatherapy Supply Store
  3. Cosmetics Industry
  4. Hair Product Store
  5. Toiletries Store

Written by the company

artnaturals® was born out of a desire to free beauty from high prices, toxic chemicals and all-around bad vibes. Your natural beauty products should be as free-spirited as your natural beauty!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

514 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.6

All reviews

(514)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a gallon because of covid

Purchased a gallon because of covid. Smells like tequila so hopefully that means it works great. A little gritty but then turns into smoothness seemingly like aloe which is good because tbis hand sanitizer doesn't dry our your hands. Plus plus

June 11, 2021
Rated 1 out of 5 stars

Horrible service

Horrible service, product took months to arrive, nobody answered emails or calls, I should've been issued a credit that I never got. Never will I ever nuy an Art Naturals product.

June 11, 2021
Rated 1 out of 5 stars

We found them on the list for dangerous…

We found them on the list for dangerous chemicals. We threw them all out and won't use them. I tried calling to see if these had benzene in them and could not get a hold of anyone. I thought these were manufactured in the USA when I purchased them - the labeling said USA with a USA flag. I thought it was safe but found out it's actually manufactured in China with questionable ingredients and labeled as an American product. I am not happy with the deception and I tried to get a clarification on the product before giving this review.

June 11, 2021
Rated 1 out of 5 stars

WORST COMPANY EVER - DO NOT ORDER FROM THEM!

WORST COMPANY EVER! I ordered 8 bottles of UNSCENTED hand sanitizer due to severe fragrance allergies (MCS), and they sent me LAVENDER -- the worst possible scent on Earth. They took forever to send them, did not respond to my emails, no response to my messages on their Facebook page, and I had to fight with them to get a refund of my $72 for scented hand sanitizer I could not use, could not even get near.

One of the bottles had come open in the box and spilled, so I got lavender smell on my hands just opening the box.

Check this company's Facebook page (if it's still there) --- there are *countless* complaints along these same lines, and a substantial number who ordered fragrance-free but received lavender.

A nightmare experience I hope to never experience with any company, ever again. DO NOT ORDER FROM THIS COMPANY!

June 11, 2021
Rated 1 out of 5 stars

Abysmal customer service and false advertising

Advertised as shipping within 48 hours. The order wasn’t shipped until a little over 2 weeks later. Reached out to customer service via email multiple times with no response and the phone number listed was out of service. Their first email response came a month after my initial message.

Charged a premium for a product advertising that it would arrive quickly and that was simply not true. Will be taking my business elsewhere.

June 11, 2021
Rated 1 out of 5 stars

This company is horrible

This company is horrible. It took SIX WEEKS for my products to ship, and only because I had to contact them.

Their customer service is also horrendous. I left FIFTEEN voicemails to simply find out the status of my order and not one call was returned. Emails take 2 days plus to get a response to.

Ultimately only part of my order shipped. When I wrote them (chat and phone are pointless) they told me that my order was closed because my merchandise shipped. It took another two weeks to finally get through to someone that I only received part of my order.

DO NOT do business with this company.

June 11, 2021
Rated 1 out of 5 stars

Terrible Customer Service

My bottle of sanitizer leaked all over the box and came half empty. I attempted to call them and email them several times, but got no response. There was no way to return or exchange the bottles. I do like the product, but would never deal with this company again.

June 11, 2021
Rated 1 out of 5 stars

Ordered two gallons hand sanitizer…

Ordered two gallons hand sanitizer towards beginning of pandemic. One came in. Other one was not received. Contacted company. Company said contact UPS. Contacted UPS. They said they could not locate and contact company. Contacted company to ask for a replacement to be shipped. ArtNaturals said they have not spoken to me and will not be sending a replacement. Out 1 gallon.

June 11, 2021
Rated 1 out of 5 stars

Artnaturals Hand Sanitizer products contain BENZENE and it causes CANCER!!!

I bought 2gal of hand sanitizer online from Artnaturals and it stinks BAD, then later I found out that they have a recall on Artnaturals Hand Sanitizer products contain BENZENE and it causes CANCER!!!
Down below is what I found online!

Testing had revealed the sanitizers contain benzene, acetaldehyde and methanol – or wood alcohol. ... Another company at the top of Valisure's list of products containing benzene was ArtNaturals, which had the highest levels of benzene, according to Valisure.

June 11, 2021
Rated 1 out of 5 stars

Wont buy from again

The denatured alcohol made the hand sanitizer smell like tequila. You also fleeced me with extremely high pricing on it last year.

June 11, 2021
Rated 1 out of 5 stars

The product sucks

The product sucks, the company sucks, the customer service sucks. We received fake product, water in a bottle that was supposed to be Aloe. Chased our money for months. Contacted the Office of the Attorney General of California for assistance. Finally received credit.

June 11, 2021

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