artnaturals® Reviews 

514
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I bought the serum pack of four. My brother used two and i used all four. He broke out and will never use serum again he says. I have a dry spot and i also broke out!! We aren't pleased at all with th... See more

Rated 1 out of 5 stars

This is our second time buying from this site, not at all impressed by their customer service or lack there of. I bought some stuff during their sale almost a month ago, still haven't received the wip... See more

Rated 5 out of 5 stars

I've been purchasing your hand sanitizer for several months through Amazon. I like all of the scents, especially Coconut. One request, if possible, don't put the labels so close together because it... See more

Rated 1 out of 5 stars

Worst company I have ever dealt with. Several weeks had gone by after placing an order. When I heard nothing, I inquired about the order. Received email back indicating my order has been canceled wit... See more

Company details

  1. Beauty Product Supplier
  2. Aromatherapy Supply Store
  3. Cosmetics Industry
  4. Hair Product Store
  5. Toiletries Store

Written by the company

artnaturals® was born out of a desire to free beauty from high prices, toxic chemicals and all-around bad vibes. Your natural beauty products should be as free-spirited as your natural beauty!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

514 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.6

All reviews

(514)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for a response.

When I received my order, the package had been torn and taped, and the hand sanitizer which I ordered had been leaking. I sent several messages, including pictures to ARnaturals, but never received any respose.

June 11, 2021
Rated 1 out of 5 stars

Horrible Customer Service, even during pandemic!

It takes a lot of nerve asking how our experience was. Grade: 0 of 1 to 10. Company promised material was in stock for shipping and it shipped a very long time later than the required and promised date. We received no response or automated responses to our questions. The phone number gave an automated message and the ability to leave a message was not possible because the machine was full. The Sanitizer was not packed but just thrown in boxes which caused spills in the boxes due to lids coming off. This was returned and we had a terrible time getting our refund as required. We learned a tough lesson that we hope to not duplicate.

June 11, 2021
Rated 2 out of 5 stars

The first gallon received was cloudy…

The first gallon received was cloudy and off. The product was replaced. We haven't used it as we don't like the tequila smell. Will sadly not use this product, but appreciate their quick responsiveness during the height of the pandemic when nothing was available.

June 11, 2021
Rated 4 out of 5 stars

The shopping experience in general was…ok

The shopping experience in general was just fine. Order arrived in a timely manner. I just didn't like the hand sanitizer. For some reason, after a week, it started coming out gritty. We used it because we had to, but I wouldn't buy it again.

June 11, 2021
Rated 5 out of 5 stars

Oils for the household and yard

The peppermint is a natural remedy to deter attic and basement visitors - aka "furry friends". Lemongrass is great to prevent wasps from camping out. Pro Tip: dap make-up sponges with oils and place them strategically in around the house and the yard.

June 11, 2021
Rated 4 out of 5 stars

I ordered the hand sanitizer through…

I ordered the hand sanitizer through this company at the beginning of covid 19 when ill them self were going empty in 2020 , it brought 6, 8oz bottles , in paid over 40dollars which was pretty high I think but I need to buy it , I like the hand sanitizer , the price is a little high when I ordered it online , now I see it in different stores for less , its a good sanitizer

June 11, 2021
Rated 5 out of 5 stars

when COVID hit

when COVID hit, I bought Artnaturals hand sanitizer, 6 bottles during the shopping panic. I realize this product is far better than any other natural hand sanitizers! Non-sticky, free of scents, and my hands stay soft! I will re-order them when I am on a sixth bottle! Grateful for Artnaturals for inventing it!

June 11, 2021
Rated 1 out of 5 stars

Inconsistency in product

The first product I ordered met my expectations. I subsequently ordered a 1 gallon refill bottle. The consistency of the product was terrible as the 1 gallon bottle was extremely slimy and smelled differently than the original bottles. I contacted the company and they sent me a replacement 1 gallon bottle. The second bottle was discolored/occluded and also didn’t match the consistency for the smell of the original product. I contacted the company again and they offered to send me the smaller bottles only never to receive them.

June 11, 2021
Rated 2 out of 5 stars

I was charged 4 times the price for the…

I was charged 4 times the price for the product! I was unsure at time of purchase but has since seen it for around 5 dollars after I paid almost 20 dollars. I ordered during pandemic so it also took weeks to arrive and by the time I received it, I had already purchased sanitizer off the shelf.

June 11, 2021
Rated 1 out of 5 stars

I had a repeated beg experience…

I had a repeated beg experience resolving a problem with your company and probably will never use you again. I was a long time dedicated company but really felt as a customer I was treated so poorly.
Charlene Lavall619-980-2262

June 11, 2021

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