ARTSY FARTSY Reviews 

3,791
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have now bought three large art prints from Artsy Fartsy and have been delighted. The paper is really heavy, good quality. The colours are vibrant. Compared with other sites the prices, and offers,... See more

Rated 4 out of 5 stars

Good delivery to UK by Artsy Fartsy - hold up was with Royal Mail in the IK, but luckily parcel reached me in time for Christmas. Good communication from Artsy Fartsy too when I started to panic abo... See more

Rated 5 out of 5 stars

Delighted with print, colours are so vibrant, & excellent quality paper. Didnt realise that it had to come from Denmark,buying from Etsy. Otherwise I might not have bought, But fears were groundless... See more

Rated 5 out of 5 stars

Second purchase from Artsy Fartsy. Beautiful quality print. Such vibrant colours. Love it. Very quick delivery from Denmark. Though it hung about my local delivery centre longer than it should!! The... See more

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4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(3,791)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Once again I cannot find my package

Once again I cannot find my package. The. PostNord app says that it has been delivered to a service point but does not specify which. I was also not notified when my package was out for delivery.I also sent an email and have been trying to contact CS to locate my package but to no avail.

January 19, 2024
ARTSY FARTSY logo

Reply from ARTSY FARTSY

Hello,

We kindly request you to read the emails that we send to you as they contain all the necessary information you need. This is your second order and unfortunately, it's also your second bad review. We are sorry to hear that you are not satisfied with our services and products. If you find our company unsatisfactory, may we kindly ask why you keep shopping from us?

Your order is now ready for pick-up and you can track it on the PostNL website, just like last time. If you encounter any issues with your order, please don't hesitate to reach out to our customer service team.

Thank you for your attention.

Best regards,
ARTSY FARTSY

Rated 5 out of 5 stars

The item I purchased came from Denmark…

The item I purchased came from Denmark to the UK. I received a high level of communication from Artsy Fartsy, Post Nord and also the Royal Mail in the UK re processing the order, progress and delivery; very happy with all three parts of the process. Well done to all!

January 8, 2024
Rated 5 out of 5 stars

Quality/choices/value for money 👌

Amazing quality prints, awesome selection to choose from, great value for money. I won’t be buying prints from anywhere else.

January 5, 2024
ARTSY FARTSY logo

Reply from ARTSY FARTSY

Wow, your review is absolutely amazing! Thank you so much for taking the time to share your thoughts with us. We're thrilled to hear that our hard work is paying off and that you're happy with our service.

Rated 5 out of 5 stars

Great customer support

I ordered 3 prints and one of them was unfortunately a bit dirty/had a smudge on it that could be seen under direct light. I contacted their Customer support and received a swift response that they would send me a new one right away. Very happy with the way they handled this. Overall, the print quality is really good and I would order from them again.

December 22, 2023
Rated 1 out of 5 stars

A fart-sy company, indeed

A fart indeed, it's in the name.
I've contacted support - hello at artsyfartsy dot eu - a total of four times. The only time the company bothered to answer me was here on TrustPilot, to say I had never contacted support.

I was sent very poor quality posters. Low saturation, white spots and lines all over.
Contacted immediately to return the posters and get a refund and never got an answer.
Save your money. You'll get better results printing posters yourself, at a local shop.

December 8, 2023
Unprompted review
ARTSY FARTSY logo

Reply from ARTSY FARTSY

Hello Andreia,

Upon conducting a thorough investigation into your recent review, we can confirm that all your emails ended up in our spam folder, which explains why we never received them.

Regarding the poster you ordered, we would like to assure you that the grainy effect is a deliberate artistic choice made by the renowned artist, Maarten Leon. The quality of the poster is not compromised in any way, and we stand behind our product's exceptional quality.

Please do not hesitate to reach out to us if you have any further concerns or questions. We are always here to assist you with any issues or queries you may have.

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