Alexander Southwell Mortgage Services Reviews 

177
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Cheryl was excellent from the outset. She went above and beyond when things didn’t go to plan, proactively chasing the relevant parties to keep everything on track.

Rated 5 out of 5 stars

First time buyer, so had absolutely no idea what to do or where to even start. Cheryl has been amazing, and helped us from the start. 100% recommend. Will definitely use again in the future if we need... See more

Rated 5 out of 5 stars

I am actually struggling to find the right words to describe Cheryl Rolph but I’m going to give it a go. Outstanding; Professional, Relatable, Trustworthy, Knowledgeable and Reliable. She is... See more

Rated 5 out of 5 stars

We were introduced to Jamie by a close friend, and we couldn’t be more grateful. He is truly the best and most professional broker we’ve worked with. Jamie was extremely patient and guided us throug... See more

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Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Home Insurance Agency
  4. Insurance Broker
  5. Mortgage Lender

Written by the company

Looking for a reliable fee free mortgage broker in Southampton, Hampshire? Look no further than Alexander Southwell Mortgage Services Ltd! Our team of expert mortgage advisers will provide you with tailored financial advice to suit your specific circumstances. We understand that taking out a mortgage can be a daunting and overwhelming process, which is why we are here to guide you every step of the way. With access to a large panel of mortgage lenders, we can help you find the right mortgage deals that suit your needs and budget. At Alexander Southwell Mortgage Services Ltd, we pride ourselves on providing impartial and transparent advice to all our clients. Our goal is to help you make informed decisions that will lead to a successful mortgage application and a secure financial future. Whether you are a first-time buyer, looking to remortgage, or need advice on Buy-to-Let mortgages, our team of experts are here to help. Contact us today to schedule a consultation and take the first step towards securing your dream home!


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4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4.9

All reviews

(177)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm really happy with the service i…

I'm really happy with the service i received from Jamie at Alexander Southwell. From the start of the process he listened to my needs and requirements and found a suitable product. Then when a better product became available he informed me about it. He was also able to walk me step by step through the process of the remortgage and helped massively with a difficult solicitor in order to smooth the process.
I would gladly go to Jamie and Alexander Southwell again when my remortgage is due and would happily recommend their services.

January 25, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

The best service and quality provided…

The best service and quality provided ever. Always explaining choices and product, in a kind, respectful and calm manner. Fast responding. They are really nice and efficient. I would recommend them to everyone. Well done.

January 20, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback

Rated 5 out of 5 stars

Best mortgage broker I have had the please of dealing with

I have used Jamie for the last 5 years and cannot fault his service level. I have organised 4 mortgages with him now and every time he has made the process much easier and significantly more pleasing than any of the banks I have had to deal with in the past. I would recommend Alexander Southwell to anyone trying to find a mortgage.

January 7, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Cheers Ryan, Much appreciated :)

Rated 5 out of 5 stars

Extremely helpful service

Extremely helpful service. Second time using this business for a buy to let mortgage. Would highly recommend

December 11, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for feedback

Rated 5 out of 5 stars

Great communication and everything is…

Great communication and everything is well explained. I wouldn't recommend anyone else. I have been using them since 2015 and they've been brilliant whenever I've needed them.

December 9, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you Carl. We really appreciate your feedback :)

Rated 5 out of 5 stars

Alexander Southwell (AS) mortgages…thank you.

Alexander Southwell (AS) mortgages responded to my enquiry immediately. They secured the most competitive market leading mortgage which my previous broker was unable to do. Completion time excellent too thanks to Latoya from AS regularly communicating with lender and keeping me informed. Outstanding service and no fee either.
This is now my go-to company for mortgages / remortgages.
Highly recommended.
Thank you AS

November 30, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Daniel!

Rated 5 out of 5 stars

Latoya @ Alexander Southwell

Have recently used Alexander Southwell mortgages to broker our first mortgage deal as first time buyers. Latoya was absolutely fantastic and an absolute joy to communicate with. She was very attentive and thorough with the information given and nothing was ever too much for her. She has brokered us an excellent deal - something that another potential broker (Fox and Sons) claimed would not be possible with our application circumstances. Would highly recommend Alexander Southwell if getting a mortgage, particularly if you are a first time buyer

November 23, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your excellent feedback Ross. Really Appreciated :)

Rated 5 out of 5 stars

Highly recommended

Very impressed by the service provided by Latoya at AS Mortgage services. Latoya clearly knows her stuff and comms were excellent throughout the process. Thanks :-)

November 22, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Alex.

Rated 5 out of 5 stars

We are very happy that we chose…

We are very happy that we chose Alexander Southwell to help us with our mortgage.
Jamie was extremely helpful, answered our every question and led us through the process with professional manner! I will definitely recommend it to anyone who needs help with their mortgage!

November 2, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you Wioleta, we was happy to help! :)

Rated 5 out of 5 stars

First Class Service

A massive thanks to Jamie for arranging and securing our mortgage for a second time. He and his assistant were always available for any queries and advice that we had or needed which along with regular updates made us feel secure and well looked after.
Customer service was first class, Jamie and his assistant behaved with complete professionalism at all times.
I would highly recommend "Alexander Southwell Mortgage Services".

October 31, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback. Really appreciate it! :)

Rated 5 out of 5 stars

Can't recommend AS mortgages highly…

Can't recommend AS mortgages highly enough. From the very first enquiry I sent to them, to the completion of my property, Jamie couldn't have been more helpful.
I was a complete novice when it came to mortgages and I had no idea what to do, how everything worked etc. But from my first phonecall with Jamie it put my mind at ease. I sent him the required information and within a few days he had everything ready. It was so quick and thorough. He also recommend a solicitor who has been great to.
Jamie listened to all my requirements and provided what was best for me.
I will definitely be using him again!

October 29, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Nick. Really appreciate it!

Rated 5 out of 5 stars

Fantastic Service

After being rejected by our current mortgage lender, my partner and I weren’t sure if we would be able to move. Having spoken to Latoya and explaining our situation she was able to find us a mortgage lender straight away. Latoya had excellent communication, we felt we were kept up to date throughout and felt well informed the whole way. I can’t recommend enough!

October 21, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your excellent feedback.

Rated 5 out of 5 stars

I would certainly recommend Alexander…

I would certainly recommend Alexander Southwell Mortgage Services. Jamie made the process clear and straightforward. He was very helpful and always available for any queries I had. I can't thank him enough for all the support and would recommend him to all my friends.

October 18, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Nikhil. We hope you ae happy in your new home!

Rated 5 out of 5 stars

Amazing service!

Latoya was so helpful when we looked at remortgaging our property. She was knowledgeable and took the time to explain the options to us. She always responded promptly and was more than happy to answer any questions we had. We would highly recommend them!

Sheena & Jamie

October 17, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank You Sheena & Jamie. We shall let Latoya know of your feedback, we really appreciate it.

Rated 5 out of 5 stars

Excellent service

Excellent service. very professional and very prompt. I have recommended Jamie to all my friends.

October 12, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Mahua. We are happy to help :)

Rated 5 out of 5 stars

Excellent service

Excellent service. I would definitely recommend Jamie, very professional and great communication. As a first time buyer he made the whole process less stressful.

October 3, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Mrs Mbale. We were glad to of helped you get your first property.

Rated 5 out of 5 stars

Excellent service

I would definitely recommend Alexander Southwell Mortgage Services. As a first time buyer I really appreciated them making the mortgage process clear and straight forward. Jamie was professional, knowledgeable and more than happy to answer questions throughout the process.

September 7, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Charlotte :)

Rated 5 out of 5 stars

Firmly Recommend Jamie

Jamie A was fantastic in helping us find, and finalise m, our recent mortgage. Our situation was slightly unique as we had to port part of our mortgage whilst obtaining a another mortgage to cover the rest of the costs.

Jamie’s knowledge, communication and professionalism throughout was superb. He went above and beyond to assist us in getting the best product available. He did not stop until we were happy with the end product and would work on a weekend if needed. We would 100% recommend his services even if he charged; the fact that his costs are not passed to the consumer are an added bonus!

David and Annabel

August 20, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you David & Annabel, really appreciate the feedback :)

Rated 5 out of 5 stars

Great service

Great service. Makes the previously complicated process quick and easy. Thanks again.

August 11, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you For you feedback Marc.It was good working with you again :)

Rated 5 out of 5 stars

Great service and professional

I have used the team at Alexander Southwell for my last three remortgages, they make it so easy and they're very trustworthy and professional. Well recommend to everyone, you won't be disappointed with the service. Thanks

August 9, 2021
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Natasha :)

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