Alexander Southwell Mortgage Services Reviews 

177
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Cheryl was excellent from the outset. She went above and beyond when things didn’t go to plan, proactively chasing the relevant parties to keep everything on track.

Rated 5 out of 5 stars

First time buyer, so had absolutely no idea what to do or where to even start. Cheryl has been amazing, and helped us from the start. 100% recommend. Will definitely use again in the future if we need... See more

Rated 5 out of 5 stars

I am actually struggling to find the right words to describe Cheryl Rolph but I’m going to give it a go. Outstanding; Professional, Relatable, Trustworthy, Knowledgeable and Reliable. She is... See more

Rated 5 out of 5 stars

We were introduced to Jamie by a close friend, and we couldn’t be more grateful. He is truly the best and most professional broker we’ve worked with. Jamie was extremely patient and guided us throug... See more

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Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Home Insurance Agency
  4. Insurance Broker
  5. Mortgage Lender

Written by the company

Looking for a reliable fee free mortgage broker in Southampton, Hampshire? Look no further than Alexander Southwell Mortgage Services Ltd! Our team of expert mortgage advisers will provide you with tailored financial advice to suit your specific circumstances. We understand that taking out a mortgage can be a daunting and overwhelming process, which is why we are here to guide you every step of the way. With access to a large panel of mortgage lenders, we can help you find the right mortgage deals that suit your needs and budget. At Alexander Southwell Mortgage Services Ltd, we pride ourselves on providing impartial and transparent advice to all our clients. Our goal is to help you make informed decisions that will lead to a successful mortgage application and a secure financial future. Whether you are a first-time buyer, looking to remortgage, or need advice on Buy-to-Let mortgages, our team of experts are here to help. Contact us today to schedule a consultation and take the first step towards securing your dream home!


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4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4.9

All reviews

(177)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Layota from Alexander Southwell Mortgage Services has been extremely helpful and supportive in acquiring our mortgage offer. Myself and my partner are first time buyers and were unsure on a lot of the details and processes involved with buying a house. Our situation was also particularly challenging as we had to change our offer multiple times- each time Latoya patiently talked through the numbers and details with us, providing the same level of support and attention.

Before we found ASMS we went around most of the major mortgage providers in Southampton and due to the no-fee business model, ASMS were much cheaper than the rest, by our numbers ~ £599 + 99 admin fees (based on July 2022).

I can’t express enough how great Latoya has been for us and we thoroughly recommend Alexander Southwell Mortgage Services to anyone seeking mortgage services.

September 15, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the review Donny :)

Rated 5 out of 5 stars

Couldn’t recommend Jamie enough

Couldn’t recommend Jamie enough! He has been quick in his responses, and so helpful. Applying for my first mortgage I was new to everything but jamie answered all my questions, and help me get the best mortgage.

Thank you!

September 7, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Lizzy :)

Rated 5 out of 5 stars

Absolute pleasure

Jamie has been absolutely brilliant holding our hand throughout the mortgage application process. He has been transparent, friendly, available and more importantly, has managed to find us better deals than other brokers.

He is extremely prompt with responses and very professional. I can truly say he has his clients’ best interest at heart.

August 11, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

Absolutely brilliant and professional…

Absolutely brilliant and professional service from Jamie at Alexander Southwell Mortgage Services. Hugely professional and I can highly recommend him.

July 12, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Beverley :)

Rated 5 out of 5 stars

Jamie was very helpful throughout and…

Jamie was very helpful throughout and always quick to respond to questions, and my mortgage application got approved quickly and with no hassle - very much recommended!

May 10, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Richard :)

Rated 5 out of 5 stars

Exception Service and advice

Exception Service and advice, a really great guy nothing is too much trouble.

I have used Jamie for my last 2 house purchase and would definitely use him again.

May 4, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Jonathan :)

Rated 5 out of 5 stars

Simply The Best

Myself and my partner were recommended Jamie through a friend, and I can see why. I have been talking to Jamie for roughly a year in the build up to buying a house and understanding my position and what I needed to do to get a mortgage. We were given expert advice in a way that was not pressured, but friendly, calm, helpful, and understanding. As a first time buyer, its daunting and you're putting a lot of trust in someone to do right by you in the biggest purchase of your life. I can honestly say there is no one else I would go to now. I cannot express enough the level of service you're given, the communication is excellent. Even on weekends and bank holidays when we had worries and random questions about the process, Jamie was on hand. Thank you for the best experience, I will not stop recommending you.

May 3, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Meg :)

Rated 5 out of 5 stars

Brilliant Mortgage Service

Me and my girlfriend recently used Jamie as our mortgage advisor for the purchase of our first house and he was fantastic. As first time buyers we felt a bit out of our depth but Jamie was always on hand to answer any questions and help us anyway he could. This really helped us to understand the whole process and get to the point where we have now had an offer and our mortgage accepted.

I would recommend Alexander Southwell Mortgage Services to anyone, nothing but good things to say about them. Once again thank you Jamie, couldn't of done it without you!

May 3, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

Highly Recommended

Latoya at Alexander Southwell Mortgage Services has been a pleasure to work with and has helped us every step of the way.
We spoke to a number of other brokers before Latoya contacted us and not only did she get us a better deal than I could find anywhere else, but she made the process very straightforward and explained in detail everything we needed to know.
Highly recommended!

April 14, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for feedback :)

Rated 5 out of 5 stars

Great Service | I would 100% recommend

Great Service! Jamie gave great guidance on the process and was extremely friendly and professional. It really took away the stress away obtaining a mortgage for my first home purchase.

April 7, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you Vanessa :)

Rated 5 out of 5 stars

Extremely great service

Extremely great service. Jamie was great and very helpful, always quick to reply back. Would definitely recommend him to family and friends.

March 30, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Lucy :)

Rated 5 out of 5 stars

Latoya has been absolutely fantastic

Latoya has been absolutely fantastic, she reassured us and kept us up to date the whole way through our application. She is a genuine, lovely person that clearly wants the best for all of her customers! Thank you so much for all of your kindness and I will be recommending you to everyone!

March 25, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Storm! We were happy to help.

Rated 5 out of 5 stars

Best mortgage advisor in town

Jamie and Latoya both have been very professional and friendly whilst they were trying to secure us a mortgage deal.
What i really appreciate was the fact that Jamie would always answers texts/phone calls in the same day if not within few hours.
When you are a first time buyer these little things really matters that can put your mind at ease and Jamie managed to do this for us every single time we had something to ask.
I would recommend AS Mortgages to anyone that would like a smooth transaction and no stress.
Keep up the good work AS Mortgages and thank you for everything you have done to help us getting our mortgage!!!

March 17, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback

Rated 5 out of 5 stars

We used Alexander Southwell mortgages…

We used Alexander Southwell mortgages recently and cannot thank Latoya enough for the work she did on our behalf knowing it would not be easy with a self-employed and previous bad experience of being let down with another broker she was professional, kept us fully up to date she was wonderful to communicate with and thanks to her hopefully soon we will have the keys to our forever home

March 15, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

thank you for the feedback

Rated 5 out of 5 stars

Incredible service!

This is the second time that I have used AS mortgage services and once again, I have had an absolutely wonderful experience.

Jamie and the team are extremely knowledgeable, forthcoming with their advice, quick to act on information provided and always reachable.

If you are looking for a fast, efficient and friendly service, look no further!

March 8, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback James :)

Rated 5 out of 5 stars

Latoya was fantastic

Latoya was fantastic. Our case was not straight forward and there were many twists along the way. Knowledgeable and professional throughout. Would thoroughly recommended over the national brokers who in our experience weren't nearly as good.

February 21, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you Colin, we really appreciate the great feedback.

Rated 5 out of 5 stars

Latoya was so helpful throughout our…

Latoya was so helpful throughout our buying process, informative and thorough with everything. I would highly recommend Latoya and Alexander Southwell mortgage services!

February 15, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Sam.

Rated 5 out of 5 stars

Couldn’t recommend Alexander Southwell…

Couldn’t recommend Alexander Southwell enough! They go above and beyond to make the process as simple possible and explain everything from start to finish. They answered any question we had and found us the best rates possible. Will be recommending them to friends in the future.

February 8, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

I found Alexander Southwell Mortgages…

I found Alexander Southwell Mortgages online as they are local to me and I couldn't be happier with the process and result, i was kept up to date all the way, I can honestly say I won't be using anyone else but them in the future

February 7, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback Andrew

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