Alexander Southwell Mortgage Services Reviews 

177
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Cheryl was excellent from the outset. She went above and beyond when things didn’t go to plan, proactively chasing the relevant parties to keep everything on track.

Rated 5 out of 5 stars

First time buyer, so had absolutely no idea what to do or where to even start. Cheryl has been amazing, and helped us from the start. 100% recommend. Will definitely use again in the future if we need... See more

Rated 5 out of 5 stars

I am actually struggling to find the right words to describe Cheryl Rolph but I’m going to give it a go. Outstanding; Professional, Relatable, Trustworthy, Knowledgeable and Reliable. She is... See more

Rated 5 out of 5 stars

We were introduced to Jamie by a close friend, and we couldn’t be more grateful. He is truly the best and most professional broker we’ve worked with. Jamie was extremely patient and guided us throug... See more

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Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Home Insurance Agency
  4. Insurance Broker
  5. Mortgage Lender

Written by the company

Looking for a reliable fee free mortgage broker in Southampton, Hampshire? Look no further than Alexander Southwell Mortgage Services Ltd! Our team of expert mortgage advisers will provide you with tailored financial advice to suit your specific circumstances. We understand that taking out a mortgage can be a daunting and overwhelming process, which is why we are here to guide you every step of the way. With access to a large panel of mortgage lenders, we can help you find the right mortgage deals that suit your needs and budget. At Alexander Southwell Mortgage Services Ltd, we pride ourselves on providing impartial and transparent advice to all our clients. Our goal is to help you make informed decisions that will lead to a successful mortgage application and a secure financial future. Whether you are a first-time buyer, looking to remortgage, or need advice on Buy-to-Let mortgages, our team of experts are here to help. Contact us today to schedule a consultation and take the first step towards securing your dream home!


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4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4.9

All reviews

(177)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Alexander Southwell Mortgage Services

Alexander Southwell Mortgage Services
This 5 star duo have been nothing but dedicated to ensuring we received the best mortgage advice and service. They took time to find us a mortgage to suit our needs and requirements. Because of their tireless work the mortgage for our new property was successful. I will always recommend this company for their outstanding mortgage services.
Thank you so much

September 20, 2023
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

Exactly what I needed

Quick, easy and efficient ⭐⭐⭐⭐⭐

September 18, 2023
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback

Rated 5 out of 5 stars

Really simple and quick service for a…

Really simple and quick service for a mortgage capacity report.
I'll definitely be back in touch when it's time to sort my mortgage out.

Thank you

September 14, 2023
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback :)

Rated 5 out of 5 stars

Such a wonderful and easy experience!

I had such a wonderful experience with Alexander-Southwell Mortgages and would highly recommend them to anyone. As a first time buyer I was apprehensive about the whole process but Latoya was so helpful from the very beginning and provided so much expertise, guidance and advice which really put my mind at ease. Latoya’s customer service is impeccable and she really goes the extra mile. I was kept informed throughout the whole process and she made everything feel so easy for me, although everyone says buying a house is one of the most stressful things you can do it really felt too simple and I couldn’t believe how easy it was, all thanks to Latoya!

March 7, 2023
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Reply from Alexander Southwell Mortgage Services

Thank you for the amazing feedback :)

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, 5 star service indeed. Jamie was fantastic. As a first time buyer with very little knowledge, I was worried about the whole process, however, Jamie made it so much easier, always ready to answer any questions we may had, very friendly and approachable. Would definitely recommend to anyone who needs help with their mortgage.

May 9, 2023
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback.

Rated 5 out of 5 stars

Indeed a 5 Star service

Delighted with the service, it was indeed a 5 Star service. Very helpful - did their very best to find me the best deal. Latoya was a pleasure to deal with.

April 20, 2023
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback, it was great working with you to get a new mortgage :)

Rated 5 out of 5 stars

It was a great pleasure working with…

It was a great pleasure working with Jamie and Latoya and I appreciate the level of service and professionalism.They was always fast in reply and happy to answer me all the questions I had.I will definitely recommend to friends/colleagues in need of a good mortgage advisor.

April 20, 2023
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Bogdan :)

Rated 5 out of 5 stars

What a brilliant Mortgage Broker

What a brilliant Mortgage Broker! Me and my Husband are first time buyers and Jamie was the most helpful and efficient ever and made the process run very smoothly. I would definitely recommend AS Mortgages to anybody. Thank you again Jamie and his team!

March 31, 2023
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Reply from Alexander Southwell Mortgage Services

Thank you for feedback Emily :)

Rated 5 out of 5 stars

10/10 would recommend to a friend.

As first time buyers it has been hugely helpful negotiating our step onto the property ladder with the help of AS mortgages, they have been very patient answering all of our questions - no question was a silly one and Latoya has been very knowledgeable about self assessment stuff when things have not gone quite to plan.

March 3, 2023
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

10* service in Southampton

I’m a first time buyer and I stumbled across Alexander Southwell Purely by chance while I was hunting for mortgage broker and I’m so glad I did. From start to finish Latoya was professional and honest, guiding me through each and every step and putting forward to me every possible option. She communicated with me regularly and kept me up to date with every Single change. I’d give them 10 stars and will definitely be using them again. Thank you so much for making this stressful process so easy!

February 23, 2023
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Katie :)

Rated 5 out of 5 stars

Easy, straightforward and friendly

Easy, straightforward and friendly! Thanks to Latoya for navigating what could have been a difficult area for me have explored being self employed. Appreciate the help! Will use again and will recommend 100%

February 18, 2023
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Mike!

Rated 5 out of 5 stars

Brilliant team, can't recommend enough

Jamie and the team were fantastic at dealing with our mortgage product review so quickly and particularly as the rates were going up imminently. They contacted us straightaway to ensure we didn't miss out on a good rate.

October 7, 2022
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Sarah :)

Rated 5 out of 5 stars

I am very comfortable choosing an…

I am very comfortable choosing an experienced, talented and reliable financial advisor who responds-and acts-quickly on getting me the best mortgage product on the market with best competitive interest rates. He also explained to me the various forms of life insurance and am happy with the selection. I therefore, strongly recommend anyone to contact Jamie without hesitation as he aims to work on the best interest of his clients. Me and my family heartily thank You for your good advice and continues with the good job 👏.

June 1, 2022
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback :)

Rated 5 out of 5 stars

Jamie’s expert advice

Jamie’s expert advice, patience and willingness to get the best result for clients is impressive. He is knowledgeable, follows through on promises and is makes himself available despite being very busy. Thoroughly recommend!

November 1, 2022
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback, appreciate it

Rated 5 out of 5 stars

During a week of extreme panic in the…

During a week of extreme panic in the mortgage market, Jamie responded extremely quickly to arrange a new mortgage. He managed to lock me in a rate within hours of our first contact ahead of the rates sky rocketing. He kept me very calm whilst waiting for the confirmation from the bank. Overall, very trustworthy, quick, knowledgeable and a nice guy - would deal with again.

September 28, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback, really appreciate it :)

Rated 5 out of 5 stars

Latoya has been an absolute dream!!

Latoya has been an absolute dream!!! Mortgages and ‘adulting’ was so alien to me and I had absolutely no idea what I was doing! Latoya hasn’t made anything confusing and hasn’t made me feel stupid for asking some obvious questions! She’s had my best interest at heart the entire journey and it hasn’t been an easy one for both of us!! Patience’s of a saint!! I couldn’t recommend Latoya and Alexander Southwell Mortgages more!!!

October 28, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for your feedback :)

Rated 5 out of 5 stars

Fast, communicative and effective

I was very pleased with the service. I reached out to a few mortgage brokers when I was looking to remortgage my flat. Alexander Southwell Mortgage Sevices came back to me faster than other brokers and Jamie, their rep, was extremely helpful and communicative.

I would gladly recommend their services to anyone.

October 14, 2022
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

Nothing but impressed. Five star service throughout

Having grown frustrated with my previous broker, I contacted Alexander Southwell Mortgage Services to see if they could assist. They called me back just over an hour after my email and the mortgage was agreed in principle on the same day.

I was kept fully informed throughout the process without ever needing to chase and I have been nothing but impressed by the service I received, in particular from Latoya who was excellent throughout.

I would strongly recommend for anyone looking for a mortgage.

September 30, 2022
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Natalie :)

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