Ascot Hats 4U Reviews 

44
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Nice hats but very careful if ordering more than 2 to ensure colour matching/style they will only refund 90% of your money if you return them. Also very bad at replying to emails unless you go through... See more

Rated 5 out of 5 stars

I was looking for a matching handbag for a hat I’d already bought. The colour was out of stock but customer service was fantastic. They managed to source one for me and within a couple of days it arri... See more

Rated 5 out of 5 stars

This fascinator arrived promptly. It is well made and gorgeous colour price was very good price to and its very good quality too can’t wait to wear for the wedding I have at Easter. if your thinking a... See more

Rated 5 out of 5 stars

I needed to get a hat delivered extra fast for my very elderly mother to try on for a wedding and Daniel very kindly responded fast to my email and expedited my order. We then needed to exchange the... See more

Company details

  1. Headwear Store
  2. also in
  3. Clothing Store

Information provided by various external sources

Exceptional Millinery and accessories for Events and Weddings


Contact info

3.9

Great

TrustScore 4 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(44)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Decent overall

Ordered a hat for an upcoming event and overall the experience was alright. The product itself was good quality and matched the photos on the site, so no complaints there. Delivery was a bit slower than I expected, and I didn’t get much communication along the way, which left me guessing at times.

When it finally arrived, everything was fine, but I just felt like the process could be a bit smoother and clearer. Not a bad company at all, think they could tighten up the service side a little.

November 17, 2025
Unprompted review
Rated 2 out of 5 stars

A Wrong colour of hat was sent to me…

A Wrong colour of hat was sent to me and i wrote to complain, but no one ever responded to my complaint.

June 5, 2025
Ascot Hats 4U logo

Reply from Ascot Hats 4U

Hi

Can you email us again please and I'll monitor the email account. We have thousands of emails and occasionally we do miss an email.

Best wishes

Daniel

Rated 5 out of 5 stars

This fascinator arrived promptly

This fascinator arrived promptly. It is well made and gorgeous colour price was very good price to and its very good quality too can’t wait to wear for the wedding I have at Easter. if your thinking about buying a fascinator/hat I would definitely recommend xxx

March 23, 2025
Rated 1 out of 5 stars

Beware - read the hidden small print on refunds

Nice hats but very careful if ordering more than 2 to ensure colour matching/style they will only refund 90% of your money if you return them. Also very bad at replying to emails unless you go through the contact form. No telephone number either. Would not shop with them again.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Far nicer than I expected

This hat cost about 25% of the ones I saw in shops. It is lovely and I shall be wearing it with pride to a wedding later in the year.
Looked just like the pictures and arrived in a large secure box promptly- postage was included too

April 14, 2024
Rated 5 out of 5 stars

Great product and service!

Lovely choice of style and colours on site. Lots of updates on my order which arrived very quickly. Beautiful fascinator as good quality as I had been looking at in a top department store at a third of the price. Very happy Mother of the Bride to be!

September 19, 2023
Rated 5 out of 5 stars

Occasion hat for summer wedding

Colour and style exactly as advertised. Very good quality. Delivered quickly and well packaged. Excellent value. Would definitely order in future and recommend .

April 15, 2023
Rated 5 out of 5 stars

I was looking for a matching handbag…

I was looking for a matching handbag for a hat I’d already bought. The colour was out of stock but customer service was fantastic. They managed to source one for me and within a couple of days it arrived and was perfect. They asked a few questions to ensure it was the right colour and they got it 100% right. Great prices too and would definitely go back for any hats or bags for special occasions.

June 18, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look