asiancouture.co.uk2Reviews 

Absolutely dissapointed. I bought two suits from Asian couture and paid an extra £10 for each suit for the stitching xxl bearing in mind their xxl is actually very small. When I received the parcel one suit was stitched am guessing ready made and looked a size small and one suit was not stitched even though I paid for the stitching of the suits and the suits looks nothing like what the picture shows!!!! Waste of money extremely dissapointed. Unacceptable experience. This is the worst store to buy your eid or any occasion outfits it will ruin your specia occasion I paid an extra £10 for each suits for the stitching too and one came back unstitched. Never will purchase anything from Asian couture!!!!!!!!!! I spoke to a woman on whatsapp via their whatsapp enquiry number and she rang me I told her that I was dissapointed with the suits and I said I want a refund she said "first you send the suits to us and we will give you a refund" how would I know your telling me the truth after ripping me off with two suits. How can I trust a company like that and to top it off Asian couture have blocked me on whatsapp so that I cannot get to them! if I Gave my suits back to them they could have blocked me and not let me get in contact with them and therefore wouldn't have got my refund . your the worst store to go to, I've bought from other companies such as trendy16 and they don't do that?!! That sort of customer service will not get you anywhere asian couture tbh it will make you lose more and more customers!!

This is the first time I've purchased from Asian Couture, and I was satisfied with the overall customer service and the final product. I purchased a ready made suit from Asian Couture, and was pleased with the package arriving the very next day. The product itself was as advertised and was packaged very nicely. Overall, I would say that I would recommend the service to my friends and family. Thanks for the amazing service. Keep it up!

My client loved the dresses. All were so beautiful. Thank you Asiancouture. We will definitely come back to buy from you again!!'

Asiancouture you are the Best Indian clothing company online. Your customer service and email staff prompt communication in dealing with all Enquire's. Love that and love all the semi stitched suits ad readymade there all on point and described well. Thank you for the quick refund too. On product that was out of stock. Best communication via email for refund.
I am going to tell all my friends and colleagues about you . Will definitely shop here again !! Highly recommended!!

Avoid this business.

They take your money, don't deliver what you've ordered, don't deliver on promises, don't deliver on time.

Try and claim a refund and they'll be all polite on the phone and say it's on it's way.. it isn't!

Company is a joke guys.. save your hard earned money and avoid!

This site uses false images to sell there poor imitation clothes, quality is very poor and the tailoring is atrocious looks like a child completing the tailoring.

DO NOT SHOP HERE !!! You will be very disappointed and wont get your money back

Love dealing with asiancouture they are great, focused on customer satisfaction, big quality product range with affordable pricing and on time delivery service.

Ordered multiple items from AsianCouture. It's always great to buy from them.

Ordered kurtis, glad to get every product deliver on time, these guys are unbeatable! Maintained high quality material, with extended personal support, just one word from them "Perfect".

Ordered lengha which was meant to be stitched as requested, stitching was rubbish and had to do our own stitching.

asiancouture is one of my favorite site, easy support and fast delivery, it's easy to select things online and get them exactly as you wished, i love them.

Hmm, I wonder exactly how many of the recent and classic 3 liner reviews on Trust Pilot are from genuine customers since the older reviews are definitely far more representative of the unethical business practices of this company. Asian Couture and its sister company CompletetheLookz are one of the biggest rip off merchants that I have come across in my experiences of online shopping and the business is most likely run from the garage of the business owner's home. This merchant flagrantly breaches consumer protection laws without any proper regard for the legal rights of the consumer. Readily takes payment for goods and fictitious next day delivery on the basis of false representations on websites about the apparent availability of items. The customer then needs to chase the business for their purchases on phone numbers which are rarely answered. What customer service??? Switches expensive clothing for cheaper substitutes once the customer has made payment in true cowboy trader style. When the customer complains to Paypal, will then try to persuade the customer to withdraw their complaint and will only get in touch with you when a complaint has been made to Paypal. Will sell you one lie after another over the telephone about the apparent availability of goods and on delivery dates. Shop with this trader at your peril!!!

Update on Review on Trust Pilot following reply from Asian Couture:

Wow, Asian Couture finally took the time to reply on 6 November 2016 to the concerns which I expressed to PayPal and on Trust Pilot in relation to the diabolical and unlawful trading practices the company quietly engaged in during w/c 10 October 2016 when shopping for dresses on its website for my cousin's wedding.

I hate to disappoint you Asian Couture however my complaint as filed with PayPal was escalated through the PayPal complaints procedure to the Chief Executive, Cameron McClean, and the PayPal Executive Complaints Department later compensated me in the sum of £80.00 because it accepted that certain facts in connection with my complaint had been overlooked at the first stage of consideration of my claim.

This matter would have in any case ended up as a complaint to the credit card company so do not for one minute believe that your company would have walked away Scott free from your illegal trading activities.

You say that you are an experienced trader. Then what exactly does the Trade Description Act (1968) and Misrepresentation Act (1967) mean to your company when you advertise items as being in stock when they are not and advertise Next Day delivery which you clearly cannot provide?

You took payment for two dresses through PayPal in the sum of £166.98 which included an additional payment of £7.00 for Next Day delivery and could not honour this in outright breach of contract. Do you mean to say that laws and regulations which apply to other traders in the United Kingdom do not apply to your company when advertising goods and services on your website?

You took payment for two semi-stitched dresses and for Next Day delivery on 10 October 2016 which you delivered (and only after multiple phone calls from me) between 3-4pm on 13 October 2016. My order was clearly marked:

"Please note this is an urgent order for Next Day delivery for two semi-stitched outfits"

You were told by me on 10 October 2016 over the telephone that the dresses were for my cousin's wedding on 15 October 2016 and you fully knew the outfits still needed to be stitched by a tailor as they were clearly semi-stitched outfits.

I offered to provide Paypal with photos of what your company actually delivered. The unlabelled Sea Blue Sybella dress was never provided in its original packaging and the trousers for the Navy Blue Velvet dress was not the yellow colour with blue spotted pattern advertised on your website. My family is not born yesterday and we can recognize a switch for inferior material when it has been made.

Even the independent tailors located in Ealing Road, Wembley spotted the switch from viewing the photo that came with the Navy Blue Velvet dress suit and it was their confirmed opinion which led me to complain to PayPal.

You refer to "bullying" from myself the buyer. Are you kidding me??? If you break United Kingdom Consumer Protection Laws left right and centre do you not think that the customer has a right to complain?

Each and every part of my complaint with PayPal was well-evidenced by documented and photographic evidence. PayPal also tell me that they keep an eye on the number of complaints received about traders through PayPal and mine is on their file for future reference about the conduct of your company.

Your concern from the outset has been solely about money. And not about the service you provided to me the customer and you sold me lie after lie over the telephone about the availability of the two items ordered without any care for the loss or inconvenience caused to me by your reckless conduct.

My complaint stands along with complaints from other customers on Trust Pilot who by the way say exactly the same things about you between the blatantly fake reviews left on the Trust Pilot website. Even PayPal encourage me to file my complaint about Asian Couture to Trading Standards and this is clearly long overdue.

Further Update on Review

Thanks for the further comments Asian Couture. Consumers are savy enough these days and are able to spot cowboy traders in most instances. Let consumers decide which reviews are genuine and which are fake. Note that Trust Pilot does not actually verify any purchases and cannot comment upon the authenticity of any review.

You are really pathetic Asian Couture. Rather than phone the customer to sort out issues you prefer to engage in dialogue on Trust Pilot in your desperate attempt to stop the truth coming out in what your company stands for. If you would like confirmation that PayPal had compensated me in the sum of £80.00 at Executive Complaints Level on my claim filed against your company then contact them.

Who in their right mind would want to trust your company for buying wedding dresses for important occasions when you mislead customers left right and centre. You even feel it to be your right to hold on to the £7.00 charge for Next Day Delivery which you did not provide. The technical word for this is theft by deception. The word "Express Delivery" is advertised on your front page yet you clearly cannot provide this.

Don't waste any more of my time as I would prefer to communicate my concerns to Trading Standards and the relevant authorities rather than engage in communications with a trite company that simply does not care about the law and they might also like to investigate the stream of glowing reviews left on Trust Pilot in such a short space of time following my review in a futile attempt to seriously mislead the consumer.

I love ordering from asiancouture, bundles of variety with fast shipping and Great customer service.

Best website for finding designer lengha at best price, they are very professional and the delivery is fast. super

Enjoyed experience to buy form them,
Better price with fast delivery. Happy with there personal support system.

Excellent service and range, was easy to order and quick to deliver at best price.

Unbelievable to get so many amazing dresses together, great offers with fresh collection! Recommended.

Always a pleasure to shop with them. Fantastic service, fast delivery and quality material.

Totally rely on asian couture for all my outfits, get the best price and range. Simple and easy!

Great experience, fast delivery and quality material is the reason i love coming back to them.