ASSA CARs Reviews 

96
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Incredible service from Aftab Hussain Rao!!! I'm visiting from Los Angeles, so even though I'm far from home, he made me feel very safe and welcome! Very funny, charismatic, and intelligent ma... See more

Rated 5 out of 5 stars

Great company with very polite drivers. Booked having never been to London city airport before received text message day before confirming my driver name and details, said driver then messaged and con... See more

Rated 1 out of 5 stars

Booked in advance and they didn’t show up. Ignored my calls for 20 minutes, whilst me and 3 women were waiting outside a closed wedding venue in the middle of nowhere in the cold. When I finally... See more

Rated 5 out of 5 stars

Assa Cars were punctual. The driver, Aftab Rao was very friendly, bought me coffee realising that I had traveled the entire night and was cold as I had come in from Kenya. He also shared his wifi co... See more

Company details

  1. Taxi Service

Written by the company

We are a leading provider of minicab taxi services from the major airports in London. In a very short span of time, we have become the premier choice of travellers as the trusted private car hire from and to London airports. Along with our airport minicab taxi services, we also let our customers avail our services around the city of London by pre-booking with us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

96 reviews

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4.5

All reviews

(96)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible service!

Incredible service from Aftab Hussain Rao!!! I'm visiting from Los Angeles, so even though I'm far from home, he made me feel very safe and welcome!

Very funny, charismatic, and intelligent man, who genuienly cared about my wellbeing.

I was traveling alone, so I was a bit nervous, but I quickly realized I was in good hands. We traveled a long way, as well, but he didn't complain and did so happily.

Will definitely employ his services again the next time I'm overseas!

March 29, 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience…

I booked a cab from Gatwick to Eastbourne at 23:15, landed and contacted the main office about 23:20, they said would contact the driver, and asked me to wait 2 minutes....after over an hours of waiting, calls unanswered, excuses, asking me to wait for minutes, and what possible was lies about being stuck in traffic...the main office called me at 00:33 to say that the driver wasn't answering to the phone, so the ride was cancelled and will be refunded.....now, after spending the night in the airport and using the train I'm trying to reach them to deal with the refund. Insensible treatment, no transparency, no explanation or updates......don't recommend

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Such a brilliant company

Such a brilliant company. My driver is always on time, incredibly friendly and it the drive is smooth and effortless. I highly recommend them.

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

Not to be trusted

I had a booking with ASSA CARs to go from London to Stansted at 4.30am. The evening before I called ASSA CARs and they said that everything was in order. However, at 2.45 in the morning I was told that the booking was cancelled.

December 17, 2022
Unprompted review
Rated 5 out of 5 stars

I had a very early pick-up in the…

I had a very early pick-up in the middle of the night. Driver came 5 minutes in advance and gave me a phone call to confirm he was waiting for me downstairs. Good travel and good driver too.

December 17, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable Airport Transfers

We always use Asser Cars for our airport transfers. On this occasion they were brilliant. Our driver went above and beyond taking a risky journey in the snow!!
He was punctual and polite. What more can I say… other than a huge thank you.

December 12, 2022
Unprompted review
Rated 2 out of 5 stars

Not A Reliable Service

First pickup at london was delayed by more than 2 hrs. no fault with driver he was great.
Second trip from cruise in Southampton, driver was 1 hr. late.Then he said he had to stop on the way to our hotel in London to recharge his car and said we could go into the restaurant and get something to eat and he would come and find us when he was done. Then he spent the next few hours constantly talking on the phone in Pakistani and ignored us. Terrible trip/.
Then when we needed a ride to airport, we called your number for 2 days no answer and no return call, so our hotel called us a taxi. Hotel even tried calling numerous times.
Would not recommend this company- very unreliable.

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company! Our booking was made on line and paid for using PayPal we received a confirmation email from ASSA and also we checked that payment had gone through, no car arrived for our ride to the airport leaving us stranded and therefore missing the flight as it was too late to get other transport from our location. ASSA when contacted just lied, first they claimed they had a different time for the booking, then they changed the story and claimed there was no booking, when I gave them a booking reference then they claimed that it was Paypals fault they had not received payment when we could clearly see that PayPal had paid them. Don’t risk missing your flight, don’t use ASSA! Currently claiming through PayPal to get our refund. Disgusting people!

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Top class service

I find this company reliable any time. Since 4 year travelling from stansted to Bedford I got best rate and top class service. Mr Aftab and all his crew are great people!!!

October 7, 2022
Unprompted review

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