I did not read the reviews before i was in touch with Assetzcapital about refinancing some property in Birmingham. After some very positive phone calls and emails they went completely quiet and i've... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tracked back in the previous TrustPilot comments for Assetz. There's a positive comment in Nov 2022. Nothing positive since then. Someone offers as much as a 2* review, everything else since then i... See more
Would be Zero stars if available...a truly awful experience. Used to pay OK interest rates on easy-access accounts but that all got locked up for years from 2020. Then they magically changed the accou... See more
40% reduction in my investment level, not able to withdraw money 11 months, cash withdrawal queue changed then changes again , default forecasts totally inadequate and grossly understated , managemen... See more
Company replied
Company details
Contact info
Assetz House, Manchester Green, 335 Styal Road, M22 5LW, Manchester, United Kingdom
- enquiries@assetzcapital.co.uk
- assetzcapital.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good returns and they have managed well through the pandemic
As an investor with AC for over a year, it has been a positive experience so far. Good returns and they have managed well through the pandemic, looking out for the interests of both borrowers and lenders.
I appreciate Assetz Capital for it's…
I appreciate Assetz Capital for it's wide options for investment prior to the advent of covide. A platform that has developed and improved since it's inception and one which has tried to remain as open as possible to it's retail investors. Unlike several platforms that shut out retail investors when the government wanted their money to be invested.
The only thing I would say is
The only thing I would say is, as a person that is not very technically minded the terminology used on the website can be difficult to fathom. I'm sure much simpler words could be used. Other than that the platform seems to be very good
Excellent and well managed P2P platform
Good choice of investment options and good operational communication. In my opinion the best P2P platform available.
First rate serice
Although I am a very modest investor I am always assured of help and advice when needed. Assetz offers a wide range of investment, always keeping me informed of any changes and/or new opportunities. I have invested with them now for several years and look forward to many more years of earning good interest with them
Been with Assetz a while
Been with Assetz a while, comms are fantastic and range of products also. Would recommend and already have done so.
A simple ISA
Had a good easy experience with Assetz ISA over the last five years, finding them reliable & they keep us up to date with information.
Assetz Capital - Coping with Brexit and Covid 19 - A success story
This is my third review of Assetz Capital since I started to invest with them in August 2017 and I still stand by my previous reviews and the comments in them. Since the prior reviews we have had as a country major change due to both Brexit and from February/March 2020 the impact of Covid 19. The immediate impact of Covid 19 on finance started with the crash of the FT100 index from 7400 down to 5000 within days with immediate impact on the value of share holdings and pension fund values, the index has still not recovered its prior value and at the time of writing in April 2021 is only at 6990 following a very slow recovery. However with Assetz Capital there was no change at all in the value of my investments and I continued to receive income from my investment holdings at about the same rate as prior to the crash. I waited to see what would happen over time, expecting some issues with borrowers not being able to maintain their repayments against their loans and possibly defaulting which would impact on my capital and income invested with Assetz Capital. The first impact was that Assetz Capital received fewer investments from lenders and a high level of repayment requests which could not be satisfied immediately or in fact for a significant period until the financial situation improved, they therefore placed a hold on further lending to borrowers and suspended withdrawals from lenders. They also for the first time imposed a small fee on the monthly income of lenders to ensure that they could maintain a viable financial situation for the company. They kept borrowers and lenders informed of the situation and with the permission of the lenders allowed individual borrowers to suspend or vary repayments with a more general forbearance applied to repayments to avoid borrowers from defaulting on their loans. Remarkably the company also undertook the development of a Market Place in the Quick Access account to enable lenders to make new deposits into the Quick Access account with a bonus percentage value where the deposit matched a lenders withdrawal request with the same percentage discount. This enabled both new deposits and withdrawals to be carried out in a controlled and effective manner. As time has passed Assetz Capital has started to receive more volumes of deposits and have been able to remove the fee applied to lenders and the Quick Access account discount percentage is now operating a 0%.As at the end of the 2020/2021 financial year Assetz Capital have begun to offer new loans and there has been little sign of failures of previous loans but of course they may take some time to occur as we come out of Covid 19. In summary I have been very pleased with the way that Assetz Capital have handled the Covid 19 situation for both lenders and borrowers and we should thank the management team and staff for handling the situation so well and fairly for both lenders and borrowers. I remain confident in investing with Assetz Capital.
I have had a positive experience…
I have had a positive experience working with AssetzCaptal. It provides a wide range of options and I think I have adopted a mixture of all of them. I look forward to continued growth of my money.
It's OK
It's OK.
Bearing in mind that we're still in a pandemic, new lending has been virtually paused for months, and the ISA tax rules mean keeping unemployed capital tied up waiting for things to recover, it's probably as good as it can be.
Range of accounts
Range of accounts, manual lending option available alongside automated accounts. No cash drag.
Worth being part of your portfolio
I have been an investor with Assetz for about five years and have found them reliable and capable of tacking the business as the market situation requires.
They have weathered the Covid situation well and whilst the interest rates have lowered they reflect the market/risk.
Best Peer to Peer Platform
I've had money in Funding Circle, Ratesetter, Moneything, Lendy (Saving Stream) and Assetz Capital (AC) over the last eight years. Ratesetter were very good for a long time, but then halved their rates, then closed down completely.
My experience with Funding Circle started well, and AC remind me of them in their halcyon days. However, they disallowed manual lending, and then, in early 2018, the number of defaults increased to a point that, over a period of 6 months, my average return was about 2%. At this time, I had about £50k invested with them. I lost confidence and withdrew everything I could. Shortly after I did, withdrawals became almost impossible, so I got out in the nick of time. More recently, they've disallowed private investors - not that I'd go back.
The other 2 outfits are in administration and I stand to lose thousands - enough said.
Which brings me to AC. Manual lending is what I exclusively do with them, so cannot comment on their other products. I have about £90k invested with them and have been a customer since late 2019. No losses so far and an average rate of return of 6.61%. Not bad.
The only complaint is that I have money in all (what I consider) viable loans, and would like to put more money in if more loans were available.
Good return
Good return, but little slow at times waiting for cash to be lent out, thats my only issue.
A great alternative to RateSetter
A great alternative to RateSetter, Assetz Capital have so far not abandoned their lenders for the sake of mammon.
One of the best platforms
P2P lending is a genuine alternative for protfolio diversification. The last few years have shown that the largest risk in P2P lending is platform risk. Assetz Capital is probably one of the most solid platforms run by professionals that know their market.
How best to maintain the value of your money
Assetz Capital have provided a very thorough analysis of the situations arising over the last two years, since I first invested through them. As far as I can see, they have been very fair to investors and borrowers alike. Published information regarding loans is as detailed as possible, far more than most people will likely see if they stick to the main three accounts. If you feel you'd like to do better than the half percent offered by most institutions, I don't know of a better way to do it - clearly it's got a level of risk, so I would always recommend only investing a percentage you're comfortable with. The only guarantee is that having money in the bank is losing value every year. Plus, it's investing in British ventures & returning profits to large and small investors alike, which has to be a good thing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








