Assistbill Reviews 102

This is a scam they took two payments of £46.50 from my account. Cannot contact them, they don’t answer. My bank NatWest don’t seem to care. Have tried Apple Pay because I suspect it’s something to do with them. No luck getting it back. BEWARE

They took money from my account for £29.00 for what I dont know. I have never heard of this company and have never used them at all.

My bank have just refunded me £149.95, as this scam company have also been billing me £29.99 a month, for five months! . Call your bank if this company have charged you, they have the systems that can easily detect it as a scam transaction. Just imagine how many people they're ripping off, who haven't noticed. Just unbelievable how they're getting away with it and I like to think I'm quite I.T savvy.

I was scammed as like the rest just like the rest direct debit I didn’t remember doing and I paid nearly£90 before I discovered it must pick details from other payments.i don’t know how they are getting off with this

Disgusting- I don’t know is what they do or how/why I pressed my Apple Pay for £0.00 but obviously had no idea that they were then going to take £40.56 from my account. I’ve tried to cancel my subscription but it says I don’t have even though my payment ti then is pending. Beware of this

Got done by this company, who ever they are. I'm a pensioner and have only just found out that they have been taking £29.99 out of my bank account since february. Don't know who they are or what for. Have notified bank . Blocked future payments. How can they get away with this . So angry.

I attempted to pay a £3 parking charge, the council machine was out of order, and gave up in the end only to find I had been charged £40.29 and they had set up a standing charge on my, now cancelled charge card. Unfortunately it was the day before I drove abroad. I will be taking it up with the council on my return.

Scammers! Got stung using parking App at Bexley Station. Luckily my bank refunded the £29.99. If I could give them zero stars, I would!

Scam- £29.99 removed from my account not a clue who this is, reported as fraud

Assist-Bill, scammers took £29.99 from my Tesco Credit Card and set up a monthly payment to them. I don’t know what for or how they got into the account. Don’t have anything to do with them. Perfect Scammers. Don’t even know what the supposed Company does, apart from scams

These guys are thieves. I set up an annual subscription to ZapMap via the app of £29.99 - they took this from my account monthly! They have refused a refund despite it being their error.

Noticed £29.99 taken from my online account on16/4/2025 from assistbill.com for an apparent subscription I had not set up. Have no idea what it is and how they managed to take the money. Have cancelled it and raised a dispute. The bank reimbursed me within hours of me raising it.

I believed I was logging in to my Tesco account, but realised too late it was Assist Bill. Never heard of them.
I phoned them to cancel but they don’t answer the phone. Cancelled the “account” they said I had requested.
I also sent an email to them cancelling “my account” and they replied - “sorry to see you go!” I have no idea what they do for £29 or so a month.
Phoned my Credit Card company and cancelled my card. Can’t trust Assist Bill not to rob me!

Never heard of this organisation, they tried to get £29.99 subscription from my bank account but my bank contacted me so it was stopped. Beware.

SCAM
I hadn't heard of this company until Tesco credit card contacted me to query it. The amount was for £29.99 and was to be a recurring monthly payment.

SCAM SCAM SCAM Carnt find a way to log on so i can cancel account. they took £29.99 from my bank and ive never herd of them SCAM SCAM SCAM

My bank sent me a text about a 39.95 euro charge on my card from assistbill.com. I had to cancel my card.
I have no idea how they got my card details. Full marks to AIB who texted me within minutes of the transaction being posted.

Is a scam , they " check the card " and then even when you send email about the REFUSAL to buy anything from them they still charge you ....there is no operator on the phone , no reply to the email ....they are just ignoring you while charging for God know what

Scammers took money from my card twice. They block any attempt to cancel. They are clearly criminals. Luckily my credit card company has now blocked them.

Just noticed a pending payment on my mobile banking app to these people for £29.99. Never heard of them or signed up to them. I have reported them and now need to report to my bank. Looking at the reviews on here it's happening a lot since 2025.