Assistbill Reviews 102

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, most reviewers were let down by their experience overall. Many people reported unexpected charges, often for £40.56, appearing on their bank statements, leading some to cancel their cards and query the transactions. Customers frequently mentioned that these charges were unexpected, as they had no knowledge of subscribing to any service from this company. The website was often described as uninformative, and many felt there was a lack of clarity regarding the purpose of providing card details, such as when paying for legitimate services like parking or food. The minority of people were dissatisfied with the difficulty in cancelling subscriptions, with some noting that even after attempting to cancel, payments continued to be processed. Some reviewers also highlighted issues with the company's pricing model, where an initial £0.00 charge for verification or a short free trial quickly escalated to recurring monthly fees without clear consent.

What people talk about most

Payment

Customers report issues with payment processing, frequently citing unexpected charges. Many customers... See more

Website

Clients share negative opinions on the website. Many reviewers report being redirected to the website through... See more

Subscription

Reviewers express significant frustration and dissatisfaction regarding subscriptions. Many customers report... See more

Cancellation

Consumers find cancellation to be a frustrating experience. Many reviewers report having to cancel their bank... See more

Price

Reviewers highlight negative aspects of price, consistently expressing frustration over unexpected charges.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Directed to this website through my QR code reader so thought I was paying for Weatherspoons breakfast at Heathrow. Aborted as soon as I realised it was not Weatherspoons but a streaming s Website b... See more

Rated 1 out of 5 stars

Absolute scum who are the lowest of the low. AI generated website as devoid of meaningful content as these people are of value to humanity. Maybe they should have tried paying attention at school (alt... See more

Rated 1 out of 5 stars

Disgusting non-existent company. After authorizing a 0.00 Google play app with no ties to this company... for some reason my info was then used by whoever this Assistbill lot are to "subscribe" and... See more

Rated 1 out of 5 stars

Assistbill com is a scam Never heard of them until a message from my bank to say they'd tried to take 2 payments on my debit card. Bank stopped them changed my card. Apparently this " company "... See more


1.3

Bad

TrustScore 1.5 out of 5

102 reviews

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Rated 1 out of 5 stars

THIS IS A FRAUD!!

THIS IS A FRAUD!!
After 2 payments spotted it was very well sorted by NatWest who will refund the payments though necessary to renew my debit card within 5 days.
Don't report it as a dispute in order to get any debits repaid outside the pending period of 16 days.
Natwest are taking further action to stop this one happening to anyone else.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM.....

SCAM...£29.99 charge on cc account. Never heard of this company or what they sell.
Contacted bank within 48hrs of it appearing on my mobile banking app.
They immediately stopped and cancelled card, details passed to their fraud team.

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible scam

Terrible scam. I bought an item on ebay recently using apple pay (never again). Ten days later I received an email from Assistbill saying they were going to take 29.99 a month. After checking on Trustpilot, I contacted my bank and have had my credit card blocked. I have forwarded Assistbill's email to the governmental phishing department.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMED

I noticed £29.99 had been taken out of my bank, I called my bank, it turned out its a reoccurring payment. My bank insisted that I authorised the payment, which I didn't, ive never heard of Assist bill. I called Assist bill, who ask for my email address, then hung up on me, I went on the online chat, it also asks for my email address, and said that my email is not registered on there. I called my bank, who still insisted that I authorised the payment, and spoke to me like I was stupid,and they would not give me my money back, and said that someone in my household must have signed up. I threatened to close my account, I felt so strongly that I did NOT agree to the subscription,my bank has agreed to look into it, but can take up to 4 weeks.

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMED

Noticed a payment on my account for £29.99 for assistbill.com
This payment is nothing i have paid for so my card has been hacked.
If you see this report to your bank and cancel you card.
The payment type is 'continuous' so they can take more.
My bank Barclays tell me payment has to go through then i can claim it back as fraud. How ridiculous.
These scammers need locking up.
UPDATE. I recieved a refund from my bank.
The 'subscription' seems to be for a low grade tv service like netflix.
Still no idea how they got my details

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - First I knew of this was a text from my bank asking if I had authorised a payment via Apple Pay of £29.99. Luckily the bank stopped the payment and are now sending me a new card. How the scammers obtained the details I do not know.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS - took 29.95 out my account and never heard of them. Reporting them to trading standards, outrageous they can do this!!!!!

January 19, 2025
Unprompted review
Rated 1 out of 5 stars

Assist Bill .com ,Id never heard of…

Assist Bill .com ,Id never heard of these but have had £29.99 taken out of my account have contacted my bank for a refund but haven't a clue how they've got my details obviously I'm not the only person this has happened to ,I just hope I can get refund

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Taking people's card details and charging a subscription of 29.99. Bank instantly blocked and notified me.

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers…

I'm certain I have somehow been scammed. I too have never heard of these people and Have no idea how they got my bank details. I am ringing the bank tomorrow to get them blocked

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

Have Taken unauthorised amount from my…

Have Taken unauthorised amount from my bank account I do not know or have never heard of this company, they seem to be very Fraudulent and refuse to give the moneys back when contacted. And are now Totally ignoring my Emails. Doggie company, DO NOT USE AT ANY COST. Extremely bad when contacted And as for there web site can not even work out what that is all about. Conclusion they are ever a very bad useless company or are not real which seem the more likely, I am a Pensioner and can not afford to have payments taken from these sort of people for no reason.

November 18, 2024
Unprompted review
Show reviews in all languages. (102 reviews)

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