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astrastraps.co.uk Reviews 393

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TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the watch straps. Customers often highlight the good communication, efficient service, and prompt delivery, with many expressing satisfaction with their orders arriving on time. People appreciate the wide variety of products and styles available, noting that the straps are well-made and durable. However, some customers also noted issues with certain products, specifically mentioning that the Lacertus Rugged Silicone Sports Strap was uncomfortable, pinched, and developed an unpleasant smell. A few other people also felt that some straps were of poor quality, frayed quickly, or did not match the color and detailing shown in online pictures. Additionally, some reviewers experienced problems with delivery times, tracking information, and difficulties with exchanges or receiving faulty items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the good quality of straps and... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent quality of straps and... See more

Delivery service

People report positive experiences with delivery service, often praising fast delivery times and good... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and the quality of... See more

Service

Consumers find service to be positive, with many reviewers highlighting excellent communication, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Good experience re communication and speed of service, however the original strap I purchased is awful.I ordered the Lacertus Rugged Silicone Sports Strap - Titanium Black / 49MM. It’s hard, pinches,... See more

Company replied

Rated 5 out of 5 stars

My Son loves that the watch strap is fully adjustable (without the manufactured holes like on other types of straps.) Metal straps damage his work shirts so this one is perfect. Great quality too. Thi... See more

Company replied

Rated 5 out of 5 stars

I ordered late and wasn't sure about Christmas delivery. I called and emailed, and thought I'd been scammed. However, I spoke ot someone on the phone who assured me all was ok, and the parcel arrived... See more

Company replied

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

393 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

This company is not based in the UK - long shipping

This company is not based in the UK! It is based in the US, shipping is not 'UK' based or Royal Mail as advertised on their website and takes around 2 weeks to arrive in UK, which I was only informed of after purchasing. I tried to cancel my order but was informed after emailing immediately after purchase that the item had already shipped. Would not recommend due to the GHG emissions and lengthy delivery time.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great fit

Bought it as a Christmas present.Delivered promptly.Fitted the Apple Watch perfectly.Lovely colour.appears to be good quality.

December 20, 2024
Unprompted review
Rated 4 out of 5 stars

Great product, good price

The strap was as expected at a manageable price everything was perfect except delivery. The person who delivered my parcel left the parcel in a really bad location and this almost meant I never found it.

December 18, 2024
Unprompted review
Rated 4 out of 5 stars

The magnetic strap arrived 3weeks from…

The magnetic strap arrived 3weeks from ordering, unfortunately it was not suitable as it easily fell off my wrist.customer services were amazing and I have replacement with fasteners, hopefully arriving soon

December 28, 2024
Unprompted review
Rated 4 out of 5 stars

Great replacement Apple straps

I have bought a couple of replacement straps for an Apple Watch and they look great. My recent purchase of a leather strap looks very smart, slides on very easily just like the original Apple strap and has lots of holes so is suitable for a range of wrist widths. The strap was dispatched promptly by Astrastraps.co.uk but delivery was via Evri and I had no update from them on tracking other than “we have received it” for 5 days so it was unclear when delivery was going to be made. I did however get notification that delivery would be made on the day of delivery.

November 26, 2024
Unprompted review

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