astrastraps.co.uk Reviews 393

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the watch straps. Customers often highlight the good communication, efficient service, and prompt delivery, with many expressing satisfaction with their orders arriving on time. People appreciate the wide variety of products and styles available, noting that the straps are well-made and durable. However, some customers also noted issues with certain products, specifically mentioning that the Lacertus Rugged Silicone Sports Strap was uncomfortable, pinched, and developed an unpleasant smell. A few other people also felt that some straps were of poor quality, frayed quickly, or did not match the color and detailing shown in online pictures. Additionally, some reviewers experienced problems with delivery times, tracking information, and difficulties with exchanges or receiving faulty items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the good quality of straps and... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent quality of straps and... See more

Delivery service

People report positive experiences with delivery service, often praising fast delivery times and good... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and the quality of... See more

Service

Consumers find service to be positive, with many reviewers highlighting excellent communication, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Good experience re communication and speed of service, however the original strap I purchased is awful.I ordered the Lacertus Rugged Silicone Sports Strap - Titanium Black / 49MM. It’s hard, pinches,... See more

Company replied

Rated 5 out of 5 stars

My Son loves that the watch strap is fully adjustable (without the manufactured holes like on other types of straps.) Metal straps damage his work shirts so this one is perfect. Great quality too. Thi... See more

Company replied

Rated 5 out of 5 stars

I ordered late and wasn't sure about Christmas delivery. I called and emailed, and thought I'd been scammed. However, I spoke ot someone on the phone who assured me all was ok, and the parcel arrived... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

393 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great straps

This is my second order from AstraStraps and all have been of great quality.

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

Fake offshore company

Looks like I should have read all the negative reviews. Evidently a scam company. Thought like many it was UK based but didn’t pay attention to a US phone number. No shipping details and expect the items will either not be shipped or be terrible quality IF they arrive.
I will keep posting negative reviews to get the star rating down. These scam companies need shutting down.
Update : the items did finally arrive, and as per others experience here, are totally cheap rubbish - unwearable. I don’t hold any hope of refunds.

November 15, 2024
Unprompted review
Rated 2 out of 5 stars

Broke after a month

I bought a leather strap. It broke in just over a month. I contacted them. They offered to replace it but I had to pay £10.

Don’t waste your money

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous strap which will add a lovely…

Gorgeous strap which will add a lovely stylish look for an evening out or for an extra bit of bling if you like glamour every day. Great service and the availability of interest free payment options is nice to have too

October 20, 2024
Unprompted review
Rated 4 out of 5 stars

The straps I got are great

The straps I got are great. Bright, colourful and comfortable. The only problem was I had to attach the clips myself which was quite a fiddly task and there were no instructions on how to do it, just the clips and the straps.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

As I live in the UK

As I live in the UK, I was very happy how fast I received my package and I was not disappointed in the quality of the item. Very happy thank you.

October 3, 2024
Unprompted review

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