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Rated 1 out of 5 stars

anyone don't trust them no matter what they say.... I have been paid 98 holding deposit by online bank transfer to Atkins Residential, but they don't take into account and charge me again........ See more

Company replied

Rated 5 out of 5 stars

I've let out my flat with Atkins for 6 years. In that time they have always been responsive to both tenant requests for repairs, and any assistance I needed with compliance checks, regulation etc. The... See more

Company replied

Rated 5 out of 5 stars

Hello All I have been with Atkins Residential for couple years now and my experience with them has been fantastic. Louise is prompt at responding to my queries and sorts them out straight away. I am... See more

Company replied

Rated 5 out of 5 stars

What a breath of fresh air. I became an accidental landlord and had had bad experiences with both tenants and letting agencies. I considered giving it all up but had a recommendation from a friend... See more

Company replied

Company details

  1. Property Management Company
  2. Apartment Rental Agency
  3. Condominium Rental Agency

Written by the company

WE ARE NOT LIKE OTHER AGENTS We know all of our landlords on first name terms and we plan to keep it that way. We have no plans to grow into a corporate faceless giant. We love that we can offer a local personal one to one service to each and every one of our clients. There are too many sharks out there, we want to do things properly and keep our customers happy.


Contact info

3.8

Great

TrustScore 4 out of 5

31 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Management Service

Atkins Residential have been managing our rental properties for 4 years now and we are very happy with their full management service and expertise they provide. We do not live in the local area so rely on them for all arrangements. They are professional and quick to respond. I can highly recommend them to look after your properties.

October 1, 2024
Unprompted review
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Reply from Atkins Residential

Thank you!

Rated 5 out of 5 stars

I am very satisfied with atkins…

I am very satisfied with atkins residential after years of working with them as a landlord.
They are professional, caring and just in their affairs.
I am hoping to buy more properties to invest under Atkins management.

October 18, 2024
Unprompted review
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Reply from Atkins Residential

Thank you! Look forward to managing your new investments in future

Rated 5 out of 5 stars

Fast and friendly

Had a very positive experience applying for a property managed by Atkins Residential. Took just one week from viewing the property to signing the contract. Lovely staff and very responsive and helpful team in general

October 17, 2024
Unprompted review
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Reply from Atkins Residential

Thank you!

Rated 5 out of 5 stars

Excellent Service and Seamless Process with Atkins Residential

I recently applied for a property with Atkins Residential alongside my fiancée, and I must say that our experience has been exceptional from start to finish. The communication throughout the process was consistently outstanding, with timely updates that kept us well informed every step of the way.

Their team was not only highly professional but also incredibly polite and approachable, making it easy to ask questions or raise any concerns we had. Each query we posed was met with swift and efficient responses, leaving us feeling reassured and supported throughout the application process.

The level of service provided exceeded our expectations, and we would highly recommend Atkins Residential to anyone seeking a smooth, stress-free property application experience.

October 17, 2024
Unprompted review
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Reply from Atkins Residential

Thank you!

Rated 5 out of 5 stars

As an overseas landlord

As an overseas landlord, I needed a rental agency that could handle everything on my behalf, and Atkins Residential exceeded my expectations. My property had significant maintenance challenges that required urgent attention, and Atkins took on the task with professionalism and efficiency. They managed the necessary repairs, resolved all the major issues, and prepared the property to attract a new tenant quickly.

Throughout the entire process, they were highly responsive, keeping me informed every step of the way, despite the time difference. Their personalized approach as a smaller company really stood out—they provided a level of care and attention that larger agencies simply can't match. I felt confident knowing my property was in great hands, and I appreciated their dedication to ensuring everything was managed smoothly. I highly recommend Atkins Residential for anyone looking for hands-off, reliable property management!

September 25, 2024
Unprompted review
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Reply from Atkins Residential

Thank you Mark!

Rated 5 out of 5 stars

Professional, no fuss no drama!

Communication is excellent, they get the job done without fuss or drama, they have a really professional and highly experienced team. I got my first BTL with tenants in situ and they have made the whole buying experience seamless. Making both me and my tenants very happy.

September 24, 2024
Unprompted review
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Reply from Atkins Residential

Thank you!!

Rated 5 out of 5 stars

What a breath of fresh air.

What a breath of fresh air.
I became an accidental landlord and had had bad experiences with both tenants and letting agencies. I considered giving it all up but had a recommendation from a friend so decided to give it one more go with Atkins Residential.
Communication has been good, very friendly and responsive, advertising and tenancy commencement all went smoothly and was sorted very quickly.
There haven’t been any adverse situations to deal with yet but that could be linked to good tenant vetting. But the best part is the value for money. Prices are very reasonable and transparent and no VAT on top.
Would very much recommend their services

September 24, 2024
Unprompted review
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Reply from Atkins Residential

Thank you Alice!

Rated 5 out of 5 stars

As a landlord I have been more than…

As a landlord I have been more than happy to let Atkins manage my properties. We have worked with each other for over five years and hopefully will continue working together for well over the next five years.

September 12, 2024
Unprompted review
Atkins Residential logo

Reply from Atkins Residential

Thanks Gary

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