Atlas Ferries Reviews 

666
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this wonderful company. Customers consistently highlight the exceptional customer service, pointing out how friendly, professional, and courteous the team always is during every single interaction. Consumers warmly appreciate the remarkably fast response times, noting that email enquiries and detailed quotes are handled within a few hours. However, some customers also noted that the staff is exceptionally accommodating and reliable when needing to make changes to existing bookings later on. Travelers frequently emphasize that the online booking process is extremely straightforward, providing unbeatable prices and significant financial savings compared to booking directly.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a fast and easy booking system... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that it is exceptionally simple, fast, and... See more

Price

Users describe positive interactions with price, frequently highlighting that quotes are significantly... See more

Staff

Consumers find staff to be positive, highlighting professional and courteous assistance with quick... See more

Response time

Customers had positive experiences with response time, frequently highlighting the incredibly prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We travel to the Island alot to visit family but usually do the round trip in a day. This time we decided to make a weekend of it and booked chalet accommodation. The Atlas Ferry link was provide... See more

Company replied

Rated 5 out of 5 stars

Despite the original on line booking not being received, which we thought was down to the bank holiday weekend. Once I contacted Atlas by telephone to discuss the issue Matthew was extremely helpful a... See more

Company replied

Rated 5 out of 5 stars

Was given the information on Atlas ferries by an Airbnb that I booked with and got a cheaper price than booking directly with the ferry company. We booked a second trip with booking.com who were not... See more

Company replied

Rated 5 out of 5 stars

Similar to most of the reviews, we booked our accommodation and the host sent the link for Atlas. Filled out a simple form for preferred sailings and the quote came back very quickly. Once paid the... See more

Company replied


Company details

  1. Ferry Service
  2. also in
  3. Travel Agency

Written by the company

Atlas Ferries assists visitors to the Isle of Wight with the very best in ferry booking. We have access to discounted travel as long as you are staying with a partner of Atlas. --------------------------------------------------- If you are not staying with one of accomodation partners please get in touch and we will try to assist by connecting your host to our partner service so we can offer you a discount. Tks


Contact info

5.0

Excellent

TrustScore 5 out of 5

666 reviews

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5.0

All reviews

(666)

279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick and easy service

everything was sorted very quickly and very smoothly and was such an easy process at such a good price. thank you so much!

August 9, 2026
Unprompted review
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Reply from Atlas Ferries

No Worries. I hope you have a great trip

Rated 5 out of 5 stars

Great price

Very speedy response to a request for quote for Isle of Wight Ferry, and the price they quoted was significantly less than the one on the Wightlink ferry site!

August 6, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Delighted we could assist. I hope you have a great trip.

Rated 5 out of 5 stars

Professional team

After receiving a link from a host of Airbnb I used Atlas Ferries to arrange 2 ferry crossings to/from the Isle of Wight. 100% professional, accomodating and courteous from start to finish. I would highly recommend... keep up the good work.

August 6, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Always nice to receive such a great review. Tks for taking the time. I hope you visit is fun and safe.

Rated 5 out of 5 stars

Fantastic

What a fantastic easy way to book your ferries. Replied to all my questions swiftly and the prices are unbeatable.

July 29, 2026
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Reply from Atlas Ferries

Tks. Wishing you a fun visit.

Rated 5 out of 5 stars

V efficient

V efficient. Could do with a few less emails and texts but the service is very good.

July 27, 2026
Atlas Ferries logo

Reply from Atlas Ferries

I will take onboard comments. Tks for feedback I hope you have a great trip. chris

Rated 5 out of 5 stars

Easy to use and good value

Really easy to make a booking query and fast response from Chris setting it all up, with a decent discount on the price. Would use again!

August 1, 2026
Unprompted review
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Reply from Atlas Ferries

Great. Tks. I hope you have a fun trip.

Rated 5 out of 5 stars

Warm and understanding

Super understanging when we changed the dates. Fast answering, I would recommend them 100%.

July 15, 2026
Unprompted review
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Reply from Atlas Ferries

just the way it should be. tks

Rated 5 out of 5 stars

I dealt with Karen today who helped me…

I dealt with Karen today who helped me book a ferry. She was polite friendly and efficient and the whole experience was so smooth thanks to Karen.

July 13, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Great, Tks for the feedback. I hope you have a great trip.

Rated 5 out of 5 stars

Great discount!

Amazing fast service on a Sunday afternoon. Discount was approx £87.50 which leaves more money to spend on our holiday! So pleased we were given your link from our holiday provider.

July 5, 2026
Unprompted review
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Reply from Atlas Ferries

I hope you have an amazing holiday. Tks for your kind comments.

Rated 5 out of 5 stars

So quick and easy

So quick and easy with great service. All done and booked within minutes - and the BEST price!

July 5, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

The way it should be. Safe travels

Rated 5 out of 5 stars

Very helpful

Very helpful, great discounts and responded promptly. Reccomended

June 28, 2026
Atlas Ferries logo

Reply from Atlas Ferries

Tks. I hope you have a great trip.

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