Tried to place order. Added products to order. Created account then tried to check out and the process would not complete. Checked and rechecked that all fields were completed correctly. When attemp... See more
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It has taken a week for you to despatch my order and I was not even informed that it had been sent. Pity you don't deliver as quick as you take the payment. Will never use again.
Très surprise que atlas for men m'appelle suite à mon avis sur un article où j'étais déçu... Merci de votre geste commercial
Company replied
soucis sur un lot de tee shirts... suite a ce coup de telephone probleme regle immediatement... quelle surprise.... bravo a atlas for men.
Company replied
Company details
About Atlas For Men France
Written by the company
Atlas For Men est une marque française créée en 1999. Très vite elle s'est imposée comme la marque des explorateurs nature, amateurs et passionnés. Les vêtements homme Atlas for Men, au style authentique et intemporel, allient liberté de mouvements, confort et résistance.
Nos collections, inspirées des grands espaces, sont adaptées aux besoins de tous ceux qui souhaitent profiter pleinement de leurs activités extérieures, en toute liberté.
Leurs points forts :
- des coupes confortables et fonctionnelles
- un style intemporel,
- un excellent rapport qualité/prix
VOTRE SATISFACTION, NOTRE PRIORITÉ
TOUS NOS SERVICES TAILLÉS POUR VOUS
Paiement sécurisé, Règlement en 3 ou 4 fois sans frais, Livraison offerte dès 49€ et Retours sous 100 jours
Contact info
NOUVELLE COLLECTION
3.9
Great
54K reviews
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Pas de taille S
May 6, 2022
Reply from Atlas For Men France
Bonjour Martine,
vous pouvez retrouver des articles en taille S ici : https://www.atlasformen.fr/homme/vetements-100.aspx?taille=s
Excellente fin de journée, Aude@Atlasformen
The Best Customer Service that I have…
The Best Customer Service that I have Ever Been Experienced! Super! After-Sale Service is very committed! Trustworthy! Will certainly buy it again!
Stay With Atlas For Men France
May 3, 2022
Reply from Atlas For Men France
Hello Ahmed,
What a lovely 5* review to receive! We are really happy to hear that the customer service we offered is the best after-sales care you have ever received. Thanks again for shopping with us on this occasion.
We look forward to your next visit, Aude@Atlasformen
Apres un different financier mon…
Apres un different financier mon probleme s'est rapidement solutions .
May 1, 2022
Reply from Atlas For Men France
Bonjour Mariana,
merci de votre avis. Nous sommes ravis d'avoir pu vous aider.
Excellente fin de week-end, Aude@Atlasformen
Contact excellent
April 29, 2022
Reply from Atlas For Men France
Bonjour Jean,
nous en sommes flattés.
Belle journée en ATLAS FOR MEN, Aude@Atlasformen
Reference N°[3740571-1647286223]
Reference N°: [3740571-1647286223] Still awaiting a cheque for £3.20 for postage cost of returning an item incorrectly sent wrong size by Atlas for Men. This was apparently requested on 16.03.2022 over a month ago.
Will I ever get this money back?
As requested My Customer N°:
16657468
April 19, 2022
Unprompted review
Reply from Atlas For Men France
Dear Customer,
Thank you for your feedback. We are sorry to hear you have not received your cheque refund for shipping. This was issued on 16/03/2022. We are just checking with our Accounts Department, to request for another refund to be issued to you. This will be sent via Post to you, and we apologise for the delay.
Kind regards, Aude@Atlasformen
impossible de commander la ref que j'ai…
impossible de commander la ref que j'ai sur mon catalogue envoyé par TELE 7 JOURS. exemple la ref 06177656 (chemisette Hollidays) etc ...
April 13, 2022
Reply from Atlas For Men France
Bonjour Jacques,
nous en sommes navrés. Notre service client va revenir vers vous rapidement à ce sujet.
Vous souhaitant une excellente journée, Aude@Atlasformen
je suie tres satifaite de mes…
je suie tres satifaite de mes experience avec le service clients
March 15, 2022
Unprompted review
Reply from Atlas For Men France
Bonjour Victoire,
nous vous remercions pour ces 5 étoiles!
Bonne journée, Aude@Atlasformen
Service client impeccable !
March 14, 2022
Unprompted review
Reply from Atlas For Men France
Bonjour Jean-pierre,
un GRAND MERCI pour ces 5 étoiles!
Bonne fin de journée, Aude@Atlasformen
I had to return an item but there was…
I had to return an item but there was no option to print a return form so I phoned customer service and received by email a copy of the relevant form. Very helpful thank you.
March 9, 2022
Unprompted review
Reply from Atlas For Men France
Hi Zara,
Thanks for taking the time to leave a review! I’m glad our customer service team was able to send you the required return form. Hopefully we will see you back again soon, Aude@Atlasformen
Very good service
Very good service. All problems were solved very efficient.
March 8, 2022
Unprompted review
Reply from Atlas For Men France
Hi Alexander,
Thanks for the 5 stars! We’re happy to hear you are pleased with our efficient service. We hope to see you back again soon! Best, Aude@Atlasformen
tresbon sav Merçi.Salutations.
January 27, 2022
Unprompted review
Reply from Atlas For Men France
Bonjour Cher Client, nous sommes ravis d'avoir pu vous aider 😃 Excellente journée, Aude@Atlasformen
Un article qui n'était pas le bon
Un article qui n'était pas le bon, expédition du bon et conservation de l'indésiré en geste commercial.
J'ai failli rayé Atlas for men de mes sites mais devant une telle réaction si rapide , je reste Client. R. Bajus
December 22, 2021
Unprompted review
Reply from Atlas For Men France
Bonjour Roger, encore toutes nos excuses pour le problème rencontré, mais également la gêne occasionnée. Nous sommes ravis de pouvoir toujours vous compter parmi nos fidèles clients. Excellente fin de journée, Aude@Atlasformen
Very disappointed
Very disappointed. Placed an order on October 28th. Got an email on November 4th. At the end of November, looked to see where my package was and it was still in Ontario, Canada for that date. Have emailed the company twice only to receive no response with either contact. I would like my merchandise delivered immediately. It appears that this company is not very reliable in certain instances but yet they charged me immediately after I placed the order and so have my money.
December 9, 2021
Unprompted review
Reply from Atlas For Men France
Hi Mary,
We apologize for the delays you are experiencing. One of our main goals is to satisfy our customers and we will do that by contacting you and resolving this issue as quickly as possible. Please wait for our call and in the meantime, please accept our most sincere apologies. Have a blessed day, Sifa@AtlasForMen
After a mistake ..they have sent to me…
After a mistake ..they have sent to me quickly ...thè right size of the tee shirts...and were very kind ''to apologize
December 9, 2021
Unprompted review
Reply from Atlas For Men France
Dear Marc, Many thanks for leaving us 5 stars! I’m glad the issue concerning your order was quickly resolved and that the right sized t-shirts were dispatched in the end. Thank you for your patience on this matter. I hope the replacement t-shirts are very much to your liking! Have a great end to your week, Aude@Atlasformen
I'm very disappointed with this company…
I'm very disappointed with this company I returned items in September and still waiting for my refund 2 months now I'm definitely taking this further and won't ever use the company again!!!
November 25, 2021
Unprompted review
Reply from Atlas For Men France
Dear Emma, Thank you for contacting us, regarding your refund. We do need some more details, to help you with your enquiry. If you can reply to us, we will be happy to assist you further. We look forward to hearing from you, in due course.Kind regards, Aude@Atlasformen
Reply from Atlas For Men France
Bonjour Amandine, merci pour ces compliments et les 5 étoiles !
Excellente journée, Aude@Atlasformen
A l'attention de Mr Yann:suite à votre…
A l'attention de Mr Yann:suite à votre mail,je vous remercie.Mr Dryvers.
October 31, 2021
Unprompted review
Reply from Atlas For Men France
Bonjour Robert, message passé à Yann 😉 Vous souhaitant une excellente journée, Aude@Atlasformen
I have just received my order in…in full
I have just received my order in excellent order and quality.thank you atlas for men hopefully I will shop with you again.As your email explained I was charged p&p by mistake and you will refund or credit me the differents
With Regards bob
October 8, 2021
Unprompted review
Reply from Atlas For Men France
Hi Bob,
Thanks for leaving us 5 stars and such positive comments. We hope you will indeed be back to shop with us again! Have a lovely weekend, Aude@Atlasformen
Clothes Fit Great ,glad they sae what…
Clothes Fit Great ,glad they sae what size they say they are ,unlike most clothing stores run smaller
October 4, 2021
Unprompted review
Reply from Atlas For Men France
Hi Doug,
It’s great to hear you’re happy with the fit of our clothes! I’m glad you have found our items to be deserving of a 5* review and hope you’ll be back to purchase a few more from us in due course. Have a good day, Aude@Atlasformen
I recently bought 6 men’s T shirts,3…
I recently bought 6 men’s T shirts,3 were round necks and 3 were v necks,the rounds fit ok but the Vs are too big,i didn’t know I had ordered Vs as I have never liked them,they both say L for large but the Vs are much bigger.It also took 2 weeks for delivery so I will never use Atlas again.
James Berry
September 12, 2021
Unprompted review
Reply from Atlas For Men France
Dear James,
Thank you for getting in touch with us. We are sorry to hear that your items you have received are incorrect. We have contacted you with a resolution to this issue. We look forward to hearing from you soon.
Kind regards, Aude@Atlasformen
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